Avaliações (1.376)

Classificação geral
4,5
Número por nível de avaliação
  • 82% das avaliações são de 5 estrelas
  • 9% das avaliações são de 4 estrelas
  • 3% das avaliações são de 3 estrelas
  • 1% das avaliações são de 2 estrelas
  • 4% das avaliações são de 1 estrelas
14 de agosto de 2023

Great customer service. Thanks Aman for your assistance today. Fast, responsive and resolved the coding for my pre-order buttons

KOC APPAREL
Estados Unidos
2 dias usando o app
Website on Demand Studio, LLC deixou uma resposta 16 de agosto de 2023

Hi there KOC Apparel,

We appreciate you taking the time to give us such a great review. The customer support service that Aman provided is what we strive for with all of our merchants. It is great that you could get fast service and could get the coding you needed with Pre-Order now.

Stephanie & The Customer Support Team

8 de dezembro de 2023

Great support!!

MAI CHILE
Chile
4 dias usando o app
Website on Demand Studio, LLC deixou uma resposta 11 de dezembro de 2023

Hey there MAI CHILE and Team!

Our support team had an amazing time helping you out! Thank you for making our day by leaving a 5-star review, we appreciate your support.

Please reach out if you need any help. Cheers!

30 de dezembro de 2023

Does not work.

Junethree
Estados Unidos
Aproximadamente 2 horas usando o app
Website on Demand Studio, LLC deixou uma resposta 5 de janeiro de 2024

Hi team Junethree. We'd love to have a chance to hear more about your review. We've tried to get in touch via email and through your website. We work with many other apparel merchants with great success and we're confident we can work with you to get pre-orders working for your site!

We will keep trying to get in touch with you to make things right!

19 de junho de 2023

Very bad. Our site is down now. Please get your app together...

I even tried to get help from your support which didn't work either...

JoDis
Dinamarca
Aproximadamente 2 horas usando o app
Website on Demand Studio, LLC deixou uma resposta 20 de junho de 2023

Hello to our friends at JoDis!

Thank you very much for leaving us this feedback. This is Tanu, the Customer Success Manager at Pre‑order Now.

I want to extend my sincerest apologies for the negative experience you had with the app. I'm VERY sorry about this; it is not at all what we aim for. We have sent you an in-app/email message to gather more information. We look forward to working with you again.

We do offer 24-hour live chat support from Monday to Friday. Please reach out to us via the live chat feature in the app, and we will reply to you within minutes to resolve any issues you might be facing. We also love to offer complimentary live screen-share calls to all our valued clients, where we can help resolve the issues. We work hard to ensure that every merchant using our app has an A+ experience.

Tanu & The Pre‑order Now Support Team

5 de janeiro de 2024

Chrages on me even after i uninstalled the apps

Studentpit
Malásia
2 minutos usando o app
Website on Demand Studio, LLC deixou uma resposta 8 de janeiro de 2024

Thank you for taking the time to let us know. I'm really sorry about this experience. We'll be in touch to work with you to try and figure out what happened.

Hannes Bez | Director of Customer Experience

27 de outubro de 2023

It doesnt work!! Total waste

Mian Agri Farm
Paquistão
2 dias usando o app
12 de setembro de 2023

I can only recommend

FAITH
Hungria
1 dia usando o app
Website on Demand Studio, LLC deixou uma resposta 14 de setembro de 2023

Hi there FAITH,

We appreciate you leaving this review of recommendation for the PreOrder Now app! We love that you are benefiting from this app and we appreciate you taking the time to recommend it!

Stephanie and the Customer Support Team

13 de outubro de 2023

great

PureVision
Estados Unidos
Aproximadamente 1 mês usando o app
Website on Demand Studio, LLC deixou uma resposta 16 de outubro de 2023

Hello PureVision,

Thanks for leaving this 5-star review!

The Pre-Order Now Support Team

1 de novembro de 2023

great

ARC EDGE
Estados Unidos
16 dias usando o app
6 de dezembro de 2023

I was charged after i uninstall it 30-40 minutes later.

CLOCULTURE
Estados Unidos
41 minutos usando o app
Website on Demand Studio, LLC deixou uma resposta 11 de dezembro de 2023

Thanks for taking the time to write this review and let us know. That is not default behavior on the app. Did you activate the Email Add-On feature? That is usually the only way to skip the 14-day free trial.

I will be reaching out to you separately to see what we can do to help. I would like to at least issue a refund for you.

Hannes Bez | Director of Customer Experience