PreOrder Now WOD | PreOrder , 1.344 avaliações

Classificação geral
4,5
Número por nível de avaliação
  • 82% das avaliações são de 5 estrelas
  • 9% das avaliações são de 4 estrelas
  • 3% das avaliações são de 3 estrelas
  • 1% das avaliações são de 2 estrelas
  • 4% das avaliações são de 1 estrelas
1 de setembro de 2020

App very esay to set up, fits my needs perfectly, very great customer service, an issue solved immediately.

KYYO
Reino Unido
Mais de 2 anos usando o app
Website on Demand Studio, LLC deixou uma resposta 1 de setembro de 2020

Hello friends from KYYO!

Thank you for leaving this awesome 5-star review :-) We really appreciate your support! :-)

-Melissa & the Pre-Order Now Support Team

Data de edição: 7 de novembro de 2022

The app seems to be working fine from the aspect of its primary function, but it is causing SEO issues in our store. The app elements/features which we don't even use are present on our pages which adds unwanted h1 and h2s causing On-Page SEO errors. We communicated this with the support and were not able to find a solution to it, they say this will be added to their feature request list. Hope they will fix this soon. *****UPDATE***** They have fixed the issue and everything seems to be working great. Really appreciate the effect made by the support and developer team in fixing our issue, especially the help from Joshua, the 5-star is for him.

Turmerry
Estados Unidos
Mais de 2 anos usando o app
Website on Demand Studio, LLC deixou uma resposta 3 de novembro de 2022

Hello to our friends at Turmerry

This is Tanu, the Customer Success Manager with Pre‑order Now.

I want to extend my sincerest apologies for the negative experience that you had with the app. I understand your frustration and wanted to provide you solution for this.

Our development team tried to fix this issue, especially for you and we are also taking it to implement across all other stores.

Our team has tried to reach out to you after fixing this issue and they wanted to make sure it is working perfectly fine for you.

We do offer 24-hr live chat support, Monday through Friday. Please reach out to us via the live chat feature in the app, and we will reply to you within minutes to resolve any issues you might be facing.

We also love to offer complimentary live screen-share calls to all our valued clients where we can help resolve the issues. We work hard to ensure every merchant using our app has an A+ experience.

Please send us a reply and our team will help you from there.

Regards
Tanu and Preorder Team

29 de janeiro de 2021

The app is really easy to use. Shout out to their support team, Vlad! He was being extremely patient and helpful. Thank you!!

Forever Beaumore
Estados Unidos
Aproximadamente 2 anos usando o app
Website on Demand Studio, LLC deixou uma resposta 29 de janeiro de 2021

Hello friends at Forever Beaumore

We are glad we could assist you! Thank you for giving this awesome review! We wish you and your store all the best :-)

-Melissa & The Pre-order Now Support Team

Data de edição: 9 de abril de 2019

Extremely useful and easy to install. Great support.
I had an instant increase on revenue on preorders.

Sobrebarba
Brasil
Aproximadamente 2 anos usando o app
22 de setembro de 2022

Hi, Amandeep is great! He helped me to solve the issue. I tried to fixed and could not - he was polite and it's all set now. Love it!

Little Lona
Estados Unidos
Aproximadamente 2 anos usando o app
Website on Demand Studio, LLC deixou uma resposta 23 de setembro de 2022

Hello to our friends at Little Lona

Thanks for sharing your review with us and the community. Amandeep is the superstar of our team and we are elated that he was able to assist you. We love having you as a customer and are always here to help your Shopify store succeed! We’ll make sure we pass your kind words along to Amandeep, who we know will be delighted to read your comment. We wish you and your store great success!

Tanu & The Pre‑order Now Support Team

6 de setembro de 2022

Responsive and quick support. Offered a very comfortable and supportive theme migration assistance from time to time

careaviationhk
Hong Kong, RAE da China
Aproximadamente 2 anos usando o app
Website on Demand Studio, LLC deixou uma resposta 6 de setembro de 2022

Hello to our friends at careaviationhk

Thanks for sharing your review with us and the community. We're delighted to hear that you are enjoying Pre‑order Now and that our support is top-notch. We go above and beyond to help every merchant and I'm glad that we hit the mark for you. We wish you and your store great success!

Tanu & The Pre‑order Now Support Team

18 de março de 2022

Works brilliantly and helps us with pre-sales. Our customers love it too as they can order all the items they need without having to pay extra postage for items out of stock. The team are super helpful if something is not working correctly - just speak to them on the chat room and they will sort it! Thank you love your app!

Vera-Bee
Reino Unido
Aproximadamente 2 anos usando o app
Website on Demand Studio, LLC deixou uma resposta 22 de março de 2022

Hello to our friends at Vera-Bee

Thank you for your glowing review. We're so happy to hear that you are enjoying Pre‑order Now and we are glad our support team could assist you! We love having you as a customer and are always here to help your Shopify store succeed!

Tanu & The Pre‑order Now Support Team

10 de outubro de 2022

I've been using the app on two clothing stores for over a year now. It does everything we need and more. I've recommended the app to Facebook Shopify users on several occasions. It's definitely worth the investment, its way better than trying to do workarounds for free on your product pages. The main piece of advice I have for new users is to remember to remove the ability to order when out of stock, I've forgotten on several occasions resulting in not having the requested products to send. The new features added recently eg partial payment are excellent. We've just started working with it but I reckon it will increase conversions. Overall I'm very happy to recommend the app, I can't fault it in any way.

Nomad the Label
Austrália
Aproximadamente 2 anos usando o app
Website on Demand Studio, LLC deixou uma resposta 12 de outubro de 2022

Hello to our friends at Nomad the Label

Thanks for sharing such a detailed review with us and the community. We're thrilled to learn that you are enjoying Pre-Order now. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store great success!

Cheers,
Pushpesh & the Pre‑order Now Support Team

19 de outubro de 2021

I've used this app for over a year and only recently uninstalled while we were not using pre-orders and to try out the new pre-order function of the Shopify Online Store 2.0 theme upgrade we recently made. We've reinstalled Pre-Order Now as there is more functionality that we need for our store and love to use that Shopify's inbuilt pre-order functionality lacked. Specifically: we wanted the pop up message above cart to display estimated ship dates, we wanted payment captured automatically at time of order (not manually within expiration dates as in Shopify settings) and we wanted to have auto-discounts applied on certain styles. Topped off with some stellar support from Vlad and Amir over this year to help with any custom tweaks or glitches we've had and we are happy with the app and how it helps generate revenue for our small business. Highly recommend, thanks guys!

Salt Gypsy
Austrália
Aproximadamente 2 anos usando o app
Website on Demand Studio, LLC deixou uma resposta 20 de outubro de 2021

This is such a fun read! We are so happy that your experience with Preorder Now has been nothing but overflowing convenience. Each Shopify merchant matters profoundly to us, our support team, including Vlad and Amir, are considered Support Champions in this space.

We have a huge upcoming feature that is yet to be launched and you, and every Preorder Now merchant, will definitely love it!

As always, our line of communication is always open. support@websiteondemand.ca

Cheers!

-- Chud and the Preorder Now support team

6 de maio de 2022

Easy instalation. will use this for a long time.
Einfach Installation. wir werden diese App für eine lange Zeit nutzen

HiLo sports
Áustria
Aproximadamente 2 anos usando o app
Website on Demand Studio, LLC deixou uma resposta 9 de maio de 2022

Hello to our friends at HiLo sports

Thank you for the amazing review. We're delighted to hear that you had a positive experience with our app. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock!

Tanu & The Pre‑order Now Support Team