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Hi there UtsavBox and team!
Thank you for taking the time to leave us a review. Can you tell us more about your experience? Is there anything we can do to improve our service?
We hope to hear from you soon. Cheers!
The Customer Service I received was so quick and handy. James was very helpful to resolve the issue. Highly appreciated!
Hey there BabyRest and team!
Thank you for your kind feedback about James! We will ensure that he is recognized for his hard work.
In regard to your review, is there anything you think can be improved to enhance your experience? Your input is important to us, and we would like to hear if you have any suggestions.
We look forward to hearing from you!
Después de usar varios, pre-order now ha sido el único que no me ha generado errores y fallos en los productos de preventa.
Si facilitaría algunas instrucciones porque al comienzo no sabes bien para que sirve cada cosa y también la posibilidad de customizar los textos porque quedan algo descompuestos con nuestra imagen
Hi alliwant team!
Thank you for sharing a detailed review. We're glad you found our app and that everything is working well in your store. We appreciate the feedback about adding instructions during installation. I agree as well that adding fields where you can customize the text would be very helpful.
We can help you with the customizations so your store would look even better. All you need to do is to reach out to us, our support team will be happy to help!
this app is really helpful in providing customers with etas. the only downside is that it does slow down the page speed of our website a bit.
Hello to our friends at Fire Pit Surplus
Thanks for sharing your review with us and the community. We're thrilled to learn that you are enjoying Pre-Order now. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store great success!
Tanu & The Pre‑order Now Support Team
This app is helpful for the preorder, however we have been having a issue of when we set a style as preorder, it doesn't reflected on the site. however their developers are very helpful and quick to help out.
Hello and thanks for leaving this feedback for us. I am very sorry that the app seems unreliable for you. But we can fix this!
Sometimes a simple "refresh" command in the app is all that is needed to make triple-sure that all pre-order settings are correct for all the latest product updates you've made on your store.
Can you email us? (preorder-now@websiteondemand.ca) -- We'd love a chance to fix this and make sure the app is working 100% perfectly with your theme, and that your settings are the way they need to be...
Thanks ahead of time, it's our goal to get ANY and ALL issues our merchants might be experiencing solved, and asap...
Sean & The Pre Order Now Team
I'm using it in mode "free" and it's ok! Easy and effective. I recommend it. (While you are using free mode, you just have one product in pre-order)
Hello friends at Esperanto Jewelry
Thank you for leaving us this awesome review! We sincerely appreciate it! Do not hesitate to reach out to us with any additional queries you may have :-)
-Melissa & The Pre-order Now Support Team
Responsive and helpful tech support! Thank you so much to Alina for the thoughtful troubleshooting!
Hi there Cheyanne Symone and Team!
Thank you for taking the time to leave a review! We'd love to hear more about your feedback. Is there anything else we can do to make your experience even better?
Please reach out and we'd be glad to help you out!
So far so good! Wish there was live support. Since I'm in Hawaii it's harder to get issue, questions answered. Will come back in a week to leave a more elaborate review after our preorder sale is complete.
One challenge so far - shipping out orders. It's confusing filtering out preorder and normal order during the shipping process.
Hello friends at Love Fitness Apparel
We appreciate you taking the time out to leave us this awesome review! We're glad that the app is working well so far for you. Our support team will contact you ASAP about filtering out your preorders and normal orders. We wish you all the best on your e-commerce journey :-)
Melissa & The Pre-order Now Support Team
I really enjoy using this app. I am able to customize the look and feel and make it very clear for customers when they can expect to receive their products.
Hello friends at Kaiem!
We really appreciate this awesome review! Thank you! Don't hesitate to reach out to us with any further questions you may have, we are happy to help :-)
Melissa & The Pre-order Now Support Team
looks good but it doesn't have the email option, I have to pay extra for that such a bummer, lets see how it goes
Hi Kaltham's Pavilion,
Thank you for your review. We are so happy to have you as our customer, Our goal is always to go above and beyond. Please do not hesitate to reach out to us in support at any time so we can exceed your expectations in the future.
`Harish - Customer Success Team :)