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This is a great app and very easy to use. The initial setup can seem daunting but if you watch their videos, it's actually quite simple and doesn't take long.
We recently had an issue where our theme had some updates that meant that the pre-order app and the theme didn't like each other and I contacted support and they had it fixed within 20 minutes. Excellent customer support.
Thanks for creating a great app which helps us do exactly what we need to do with pre-orders!
Hey there CLHEI team!
Thank you so much for the wonderful review! We’re thrilled to hear that you found the app easy to use and that our setup videos helped simplify the process. It’s also great to know that our support team was able to resolve the issue so quickly. Providing excellent customer service is a top priority for us, and we’re happy we could help with your pre-order setup.
Thanks for choosing our app, and we’re here if you need anything!
Pre Order works great. We are able to offer lots of special order products to our customers and it makes it clear which items are going to take longer to ship.
Hey Luxe Barbeque Company and team!
Thank you so much for the wonderful feedback! Your review helps us a lot and we really appreciate that you took time to share the experience you had with our app.
Please feel free to reach out to us if you need help with anything. Thank you for choosing Pre-Order Now!
Been using it for years. Great app does what it says on the tin!
Really good customer support as well - although only ever needed it once!
Hey Stylus Groove and team!
Thank you so much for your continued support for our app, we really appreciate it.
If you need any help, you know where to reach us! Thanks for choosing Pre-Order Now!
They responded promptly to our problems. I was worried because none of my employees understand coding, but he resolved the problem quickly and completely. Thank you very much.
Hi FEERICHELU team!
Thank you so much for taking the time to share the experience you had with our support team! Your wonderful feedback is our source of motivation to continue doing better each day.
If you need help with anything else, you know where to reach us!
This app was an absolute game-changer! It allowed us to seamlessly manage sales for delayed products, keeping everything on track. Truly a lifesaver!
Hi there Togethxr team!
Thank you for your kind words! It’s great to hear the app has made such a positive impact on your operations. We’re here to support you as your business continues to thrive.
Please don’t hesitate to reach out if you need anything!
Great service - Roel was able to assist me and resolve my issue quickly! The easy to follow instruction video made all the difference!
Hey Ikos Home Pty Ltd and team!
Thank you so much for your heartfelt feedback, we really appreciate it. Roel had a great time helping you our, he'll surely be glad to see this review.
If you need help with anything else, you know where to reach us!
yes it's a good tool but forcing someone to write reviews EVERY time you enter a new preorder is a bit over the top.
We're glad that you liked our app Awesome Maps and team! Thank you for your support!
I installed app on a Sunday evening and was freaked out when people were buying my product with partial payments.
(Shopify Purchase Options needs to be disabled in Settings. Otherwise, partial payments will be accepted.)
With me on EST and Preorder Now on UTC, it was inconvenient for me only because I needed an answer rignt now (after hours for them).
However! Once they're logged on, they're lightning speed responsive! I was able to chat in with Alina and she helped resolve my issue right away.
She even sent me a loom, to make sure I understood how to fix it.
Hey there Non Disclosure Apparel and team!
Thank you so much for sharing your experience with us! This detailed review helps us a lot.
Regarding the time frame for our support, we are doing our best to ensure that you get a response in the shortest possible time. There are still areas to improve, but we are working hard to address those issues.
If you need help with anything else, you know where to reach us!
This plugin and the team behind it are fantastic, prompt and super helpful! Our best seller is running low on stock, and our resupply isn't due until 25th of Jan (its 21s Nov now) and so we needed a way to maintain cashflow whilst we waited. This plugin is the perfect tool to do that!
I tried the free plan to test the features but I could not get it to work properly. I utilised the help chat feature and very quickly a lovely gent called James talked me through the steps. When a widget wasn't loading right he wrote some custom code to fix it!
I have just submitted a request to my team to get the paid plan, super affordable and we are in good hands! I recommend, get it!!
Hi there Studio Gooos and team!
Thank you so much for your amazing review! We're thrilled to hear how our app is helping you maintain cash flow during your restock period. James and the team are always happy to go the extra mile to ensure everything runs smoothly, and we’re so glad he could assist you.
It’s wonderful to know you’re finding value in the app and considering the paid plan. If you ever need further assistance, we’re here to help.
App support was quick and helpful
Hey there Astropad and team!
We're glad to hear that you had a great time with our support team! Thank you so much for leaving a 5-star review and recognizing our team's efforts. We really appreciate the support.
If you need help with anything else, you know where to reach us!