PreOrder Now WOD | PreOrder , 1 350 recensioner
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We had a significant issue arise, and the support team was able to have it fixed relatively quickly! Other than that this app has been very easy to use and implement. Would recommend!
Greetings Era Design,
We appreciate this review and for you taking the time to acknowledge the support you received. It is great that we could assist you and help you set up your application the way you desire. We are here to help whenever you need.
The Pre-Order Now support team
impossible to navigate, and does not work correctly.
takes way to much time and effort.
someone needs to come up with something simple.
Thank you for taking the time to let us know. Since this isn't feedback we typically hear from customers, we've been trying to contact you to figure out exactly what we can do to improve, but I'm not sure we've got a current email address on file. I would love to turn this experience around for you, so if you have not received our emails yet and you're open to chatting about this, please reach out to me at hannes@staytuned.digital.
Hannes Bez | Director of Customer Experience
So far so good! Thepre order button seems to freeze up once clicked through. We will update our review once figured out.
Edit: the button doesn't work, and when you first get to the home page or product page it'll say buy now then quickly change to pre-order.
Edit: After help from Josh our problem was resolved within a day!
Hi Transparent Energy Drink,
Thank you for taking the time to write such a thoughtful and positive review! We're sorry to hear that you had some difficulties with the preorder button. At the same time, we're thrilled to read such glowing feedback about our customer support team. We take great pride in the quality of our customer service and we're very happy to see that Josh delivered a solution for you so quickly!
As always, please do not hesitate to reach out to us!
Stephanie and the Customer Support Team
very helpful staff responds in minutes!!
Hi Rocker Racing and team!
Thank you for your amazing review of our team! We work hard to ensure that we provide an accurate and timely solution to our merchants, and we're glad to help you out!
Please let us know if there is anything else you might need assistance with. Cheers!
the app did not even function as preorder , and u asking me for a review, it is showing me add to cart only , and later after 10 seconds its showing preoorder , and customers are yelling at us
Thank you for your honest review. I'm sorry about the issues you experienced. I know my support crew reached out to you to try and figure out exactly what you're seeing, but we haven't heard back from you yet. I would love to fix this problem for you - if you're still open to working with us, please reply to the support ticket or reach out to me directly at hannes@staytuned.digital and I'll make sure we treat this as a top priority!
Hannes Bez | Director of Customer Experience
Very good. And simple
Hi there HIRACHY and Team!
We're excited to hear your feedback and thrilled to be part of your store's success! Thank you so much for choosing Pre Order Now.
Please let us know if you need any help!
Mi trovo veramente bene, il servizio cliente è una bomba, sono veramente bravi. Consigliato
Hey Bone Beats and team!
Thank you for the wonderful review! We're pleased to hear that you like our app and the customer service that you got. We appreciate your support!
If you need anything else, we're just one chat away! Cheers!
The app is simple to use and provides value to our guests. The support team is responsive, prompt, and professional.
Alina was fabulous and fixed me up.
Hi Tastemaker Market Curated by Ric Orlando!
Thank you for your wonderful review! We're thrilled to hear that Alina provided fabulous support and was able to assist you.
If you ever need further assistance, don't hesitate to reach out. We're here to help!
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Hi there team!
Thank you for taking the time to leave us a review! Can you tell us more about your experience? Is there a specific feature on our app that you would like to be improved?
We hope to hear from you soon!