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Wonderful easy to use - chris was lovely helping me out promptly when I had an issue with the banner showing.
Seems like the best app on the market for pre-orders. Not the cheapest, but the functionality (who else has e-mail options?) and their customer service is definitely worth the extra cost.
Hello friends at MUNTHE.COM
Thank you for leaving us this incredible review, we appreciate you taking the time to do so! We wish your store all the best online :-)
Melissa & The Pre-order Now Support Team
Customers are purchasing and preorder does not show up on 35% of orders. Creating a lot of confusion.
Hello to our friends at Silhouette Stylez
Thank you very much for leaving us this feedback. This is Pushpesh, the Customer Success Manager with Pre‑order Now.
I am sorry to hear that the app did not work perfectly on your store. I'm VERY sorry about this, it is not at all what we aim for.
We have tried to reach you via email as well as on the cell phone, but were not able to reach you. Please let us know the issues that you are facing so that we can help you. Please be assured that helping you fix any issues is our top priority. You can reach out to us via any of these channels:
Email: preorder-now@websiteondemand.ca
Phone: 1 (888) 779-3821
Live chat: https://websiteondemand.ca/pre-order-now/
We do offer 24-hr live chat support, Monday through Friday. Please reach out to us via the live chat feature in the app and we will reply to you within minutes to resolve any issues you might be facing. We also love to offer complimentary live screen-share calls to all our valued clients where we can help resolve the issues. We work hard to make sure every merchant who uses our app has an A+ experience. I sincerely hope that you would give us another chance to get it right for your store.
Regards,
Pushpesh & the Pre‑order Now Support Team
I just downloaded the app so far it is very good, very easy to use, and you get exactly what you pay for. I also love that you can test it out before purchasing, just wish it was for free.
Nice lay out.The venture store front slides show doesn't work with this app.Add to cart pops up also and then the pre-order glitches in .this needs to be fixed so its seamless .
Hello to our friends at Special Misfits Apparel
Thanks for sharing your review with us and the community. We're delighted to hear that our support team was able to provide you with excellent support. We go above and beyond to help every merchant and I'm glad that we hit the mark for you. We wish you and your store great success!
Cheers,
Pushpesh & the Pre‑order Now Support Team
I recently received excellent customer support from Nicoz. Nicoz was helping me solve a complex problem that I had been struggling with. Not only was Nicoz knowledgeable and professional, but they went above and beyond to ensure that I received the help I needed.
Throughout the support process, Nicoz remained patient and communicative, answering all of my questions and providing clear explanations of the steps involved in resolving the issue. It was clear that Nicoz was committed to ensuring my complete satisfaction, and I greatly appreciated their efforts.
Overall, I would highly recommend Nicoz to anyone in need of quality customer support. Their professionalism, expertise, and commitment to customer satisfaction make them a valuable asset to any organization. Thank you, Nicoz, for your excellent service.
Hello to our friends at Ms.Me Fashion
Thanks for sharing your review with us and the community. We're delighted to hear that Nicoz was able to provide you with excellent support. We go above and beyond to help every merchant and I'm glad we hit the mark for you. We wish you and your store a great success!
Tanu & The Pre‑order Now Support Team
Unfortunately have to downgrade my review. This app is getting very glitchy. Preorders aren't showing up on our site and we keep having to toggle them off and back on to get them working again..
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Preorder apps have given me a lot of grief. Anything that lives in the space of the add-to-cart button is going to cause trouble from time to time. This app seems to be the most stable and trouble free. The interface is easy to work with. The tech team is responsive.
Hello to our friends at Rowan
Thanks for sharing your review with us and the community. We're thrilled to learn that you are enjoying Pre_order Now. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do.
Cheers,
Pushpesh & the Pre‑order Now Support Team
This was kind of hard to set up om a phone but i got the hang of it ❤ i will be using this app in the long run for sure. It helps a lot with getting started for a beginner like myself. so thank you for this app and im sure everyone who uses this app cab afree with me on this perfect pre order app
Hello friends at Ur.Crown Hair
We appreciate this fantastic review! Thank you so much! We wish you and your store all the best :-)
-Melissa & The Pre-order Now Support Team
So far so good! We're still working through the set up, but we're excited to see where this app takes us!
Hello friends at Ashley Kennedy
Thanks for leaving us this awesome review! We really appreciate the kudos! Please don't hesitate to reach out to us with any queries you may have!
-Melissa & The Pre-order Now Support Team
Works as all apps should. Very user-friendly and looks great on the page. I believe this one is a winner.