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After an initial negative experience, i am amending this review as they have gone above and beyond with their customer service. The app is good, i m testing now to see if sales uplift.
Thank you for taking the time to let us know about this experience. I'm so sorry about this. I'll be reaching out to you personally to see how we can make amends. I've also made sure that the technical issue which resulted in this poor experience has been fixed.
Hannes Bez | Director of Customer Experience
Muy facil!
Hi Doslobos team!
We're glad to hear that you had an effortless experience using our app! Thank you so much for sharing your feedback, this helps us a lot.
If you need any help, please feel free to reach out to us!
dsfds
Hi there harmonic team!
Thank you for leaving a review. We want to ensure that you get the best experience out of our app, can you please share any feedback that could help us improve our service?
We hope to hear from you soon!
Amazing app for pre-orders!
Customer service was super friendly and helpful as well
Hi there True American team!
Thank you so much for taking the time to leave us a 5-star review! We're thrilled to hear that you found our app amazing for pre-orders. Providing excellent customer service is always our top priority, so we're delighted to hear that our team was able to assist you effectively.
If you ever need further assistance, please don't hesitate to reach out!
Excellent customer service!
Hey happyjagabee store!
Thank you for your kind words for our support team! This review just made our day. We appreciate your support a lot.
If you need help with anything else, you know where to reach us!
Seems easy to use, looking forward to the 14 day trial run.
Thanks,
-Ollie
Thank you for choosing Pre-Order Now Ollie Innovations LLC!
We're glad to hear that you're having an easy time using our app! We hope that you continue to use our app for your store's pre-order needs.
If you need help with anything, please let us know! Our team will get back to you as quickly as we can.
PLEASE NOT INSTALL THIS - UNSATISFACTORY APPLICATION
We have been unable to sell for several days, until we identified the error. This application has changed its conditions and without warning they are forcing us to take the payment plan. As we have not updated the payment plan, because no one has communicated it to us, they have disabled the purchases of the products in stock. Losing many orders. REGRETTABLE APPLICATION AND REGRETTABLE CUSTOMER SERVICE WHO DO NOT ANSWER.
Hi INDOMITO, My name is Serge and I am the CEO of the company that owns the application pro order now. I am so sorry you are having issues. We want to make sure you have the best product experience and help you ASAP. Our customer service team is reaching out to you directly to help now to make sure we resolve all your issues. If anything is not resolved, you can reach out to me directly at serge@staytuned.digital.
i havent used it yet, but i had some issues setting it up and the customer service was very quick and efficient at solving my problems
Hey, Salted Co. Fancy Cocktail Nuts and Team!
Thank you for your kind words, we appreciate it a lot! I'm glad that our support team was able to help you out with the issues you encountered.
If ever you stumble upon any other problems, or if you need any help, please don't hesitate to reach out to us!
I am forced to leave this review. I do not know if I am happy, but cannot continue without leaving a review.
Hi gigawattgame and team,
We appreciate your feedback and I'm sorry to hear that you were forced to leave a review. I reached out to you through your Instagram page to offer assistance.
We are eager to help and please be assured that we will do our best to set everything up for you if you give us the chance.
I hope to hear from you soon!
Respectfully yours,
Sharky
Team Supervisor - Pre-Order Now
Alina was the perfect customer support! she answered all my questions. I am looking forward to implementing the app!
Hi there BrunetteSkin and team!
Thank you for the wonderful review! We are thrilled to hear that Alina was able to provide perfect customer support. I'll ensure that your feedback reaches her and that she is recognized for a job well done.
If you need help with anything else, you know where to reach us!