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Excellent customer service at 7:00pm PST.
Hi Cincha Travel team!
We do our best to make our support team available 24/7. Thank you so much for sharing your feedback, this helps us a lot.
If you need help with anything else, you know where to reach us! Thank you for choosing Pre-Order Now!
easy to use
Hi 08sircus,
Thank you for the time you spent leaving us a review. Can you tell us more about your experience? We would like to know what we can do to improve our app and provide you with a better Pre-Order app.
I hope to hear from you soon!
Pre order Now is a great app and their chat support team is amazing as well. They quick, professional and willing to assist with anything you may need I will highly recommend!!!! Alina was a great help and had great customer service skills
Hi VitalElite team!
It was a pleasure helping you out! Thank you so much for your helpful and detailed feedback, we appreciate it. I'll also make sure that Alina gets recognized for the excellent customer service she provides.
Please let us know if there's anything else you need help with.
Amazing app for pre-orders!
Customer service was super friendly and helpful as well
Hi there True American team!
Thank you so much for taking the time to leave us a 5-star review! We're thrilled to hear that you found our app amazing for pre-orders. Providing excellent customer service is always our top priority, so we're delighted to hear that our team was able to assist you effectively.
If you ever need further assistance, please don't hesitate to reach out!
Excellent app.
Hi ALL FLEE team!
Thank you for your excellent feedback! Your review is highly appreciated, this helps us a lot.
If you have any questions or need further assistance, please let us know. Our support team would be happy to help!
Installed several different pre-order apps to test, and this was the winner. More functionality and options to control how you want your pre-ordering to run than the rest. Super-fast personalized help through chat, quickly sorted through all issues and very nice, was not expecting that kind of CS without having to cross a paywall, it's a great app!
Hey there Bíghter Lures and team!
I'm glad that you found our app! Thank you so much for your kind feedback and detailed review. We are grateful as well for your appreciation of our support team, we'll make sure that they are recognized.
Please let us know if you need help with anything else, our team would be glad to help!
Your star agent, Alina, helped me a lot with updating the WOD extension on my website. She has been a big help in understanding more about WOD. She is accommodating and patient with my needs. She made my business easier when she took the initiative to modify my account. Thank you so much, Alina! Hope that WOOD will have more like you <3
Thank you for an amazing review! We're proud to have Alina as part of our team, she plays a vital role in our support team. I'll make sure that your feedback reaches her. :)
Please let us know if you have any other questions, we'll make sure to help you out!
First of all, I think it would be great if the instructions would tell us that in order to use this app that we need to be on SHOPIFY THEME 2.0
Secondly, I have been unable to install
Thirdly there is an irritating pop up that SAYS congrat YOU HAVE A PREORDER, while I have been unable to completely install, so that's very confusing!
Fourthly "Customers service" or chat just gives articles which are not completely helpful
Hi Julia,
My name is Sharky, Team Supervisor here at Pre-Order Now.
Thank you for sharing your feedback. I sincerely apologize for the inconvenience you've experienced with our app. I reached out to you in a separate email to possibly schedule a call and get the issues fixed. We would like to turn this experience around for you, and hopefully, you give us a chance.
I hope to hear from you soon.
Sincerely yours,
Sharky
Team Supervisor - Pre-Order Now
The installation was easy but I have just started using it.
Thank you for the review BlendzFresh!
What particular feature of the app did you like? Is there anything that needs improvement? Your feedback is of utmost value to us and we would love to hear your thoughts.
Hope to hear from you soon!
Excellent customer service!
Hey happyjagabee store!
Thank you for your kind words for our support team! This review just made our day. We appreciate your support a lot.
If you need help with anything else, you know where to reach us!