PreOrder Now WOD | PreOrder , 1 344 recensioner
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Early support is effective for onboarding. We've had issues since in terms of Products showing as Enabled for Pre Order - but no Pre Order functionality. As with most 3rd party Apps, these guys are intent on sending Articles designed to fix problems instead of offering genuine service. It's only when you advise of cancellation that you get some movement. Kudos to the first App that actually supports their product and offers genuine value for money - they are thin on the ground. Pleasingly the glitch in their platform that was causing the failure has now been fixed and we are once again operational
Thanks for taking the time to write this review! We appreciate you giving us the chance to improve our product and services. I want to make sure your experience with Pre-Order Now is a smooth ride from now on!
Hannes Bez | Director of Customer Experience
The app can be a bit fiddly but the support is amazing. Had an issue and within 5 minutes of contact support staff had it fixed.
Hi CJade Online Pet & Equine!
Thank you for your feedback! We're sorry to hear that you found the app a bit fiddly, but we're glad to know that you had a positive experience with our support team. Providing excellent support is a priority for us, and we're delighted to have resolved your issue promptly.
If you have any other questions or concerns, please feel free to reach out. We're here to help!
Después de usar varios, pre-order now ha sido el único que no me ha generado errores y fallos en los productos de preventa.
Si facilitaría algunas instrucciones porque al comienzo no sabes bien para que sirve cada cosa y también la posibilidad de customizar los textos porque quedan algo descompuestos con nuestra imagen
Hi alliwant team!
Thank you for sharing a detailed review. We're glad you found our app and that everything is working well in your store. We appreciate the feedback about adding instructions during installation. I agree as well that adding fields where you can customize the text would be very helpful.
We can help you with the customizations so your store would look even better. All you need to do is to reach out to us, our support team will be happy to help!
Responsive and helpful tech support! Thank you so much to Alina for the thoughtful troubleshooting!
Hi there Cheyanne Symone and Team!
Thank you for taking the time to leave a review! We'd love to hear more about your feedback. Is there anything else we can do to make your experience even better?
Please reach out and we'd be glad to help you out!
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Hi there team!
Thank you for taking the time to leave us a review! Can you tell us more about your experience? Is there a specific feature on our app that you would like to be improved?
We hope to hear from you soon!
The service was immediate and and smooth, your company resolved my issue, so far I am very pleased. Amandeep offered great service.
Thank you for your kind feedback! Amandeep is one of our best specialists, he'll surely have a blast once he sees your review. Please let us know if there is anything we can do to make your experience even better!
Feel free to reach out if there is anything else we can do for you. Cheers!
Good App
Hey there LEAFCLO!
Thank you for the review! We'd love to hear more about your experience. Can you provide us with more information? Is there anything we can do to make your experience better?
I hope to hear from you soon!
Regards,
Sharky
Team Supervisor - Pre-Order Now
Had a problem with pre-orders displaying on our website but customer care fixed the issue within minutes. Great customer service
Hello to our friends at Lana Wilkinson
Thanks for sharing this review with the community and us. We're thrilled to learn that you are enjoying Pre-Order now and that our support team was able to assist you. We can’t thank you enough for sharing your feedback with us and reminding us why we do what we do. We wish you and your store a great success!
Tanu & The Pre‑order Now Support Team
I had an issue setting up the app but the customer service team was awesome at helping me resolve this issue. Thank you!
Thanks for sharing this review with us and the community. We're thrilled to learn that you are enjoying Pre-Order now and that our customer service was able to assist you. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store a great success!
Stephanie & The Pre‑order Now Support Team
Josh from Support was super helpful in fixing any issues that came up - thanks so much Josh! Would definitely recommend :)
Hello to our friends at Fox & Fallow
Thanks for sharing this review with us and the community. We're thrilled to learn that you are enjoying Pre-Order now and that Josh was able to assist you. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store a great success!
Tanu & The Pre‑order Now Support Team