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Alina was really helpful when I had some difficulties. The response time was super quick and so far I am loving the app.
Thank you for your wonderful review. We are honored to have you as a customer!
i havent used it yet, but i had some issues setting it up and the customer service was very quick and efficient at solving my problems
Hey, Salted Co. Fancy Cocktail Nuts and Team!
Thank you for your kind words, we appreciate it a lot! I'm glad that our support team was able to help you out with the issues you encountered.
If ever you stumble upon any other problems, or if you need any help, please don't hesitate to reach out to us!
Responsive and helpful tech support! Thank you so much to Alina for the thoughtful troubleshooting!
Hi there Cheyanne Symone and Team!
Thank you for taking the time to leave a review! We'd love to hear more about your feedback. Is there anything else we can do to make your experience even better?
Please reach out and we'd be glad to help you out!
good and easy to use
Hey Cologne Collection Hub!
Thank you for your kind words. We are grateful for your support!
Please let us know if you need help with anything, our support team is always available for you.
good
Thank you for the wonderful feedback!
I literally installed and configured the first product in 10 minutes. Within half an hour I already had the first pre-order and it started to rain from there. Excellent! There are some types in the dummie texts, check everything before launching. I can't configure the checkout tag either but everything else is okay.
Hi TEAKHAUS team!
Thank you for your detailed feedback on our app, we appreciate it. We reached out to you through email to offer assistance with the checkout tag configuration.
We hope to hear from you soon!
So far so good! Thepre order button seems to freeze up once clicked through. We will update our review once figured out.
Edit: the button doesn't work, and when you first get to the home page or product page it'll say buy now then quickly change to pre-order.
Edit: After help from Josh our problem was resolved within a day!
Hi Transparent Energy Drink,
Thank you for taking the time to write such a thoughtful and positive review! We're sorry to hear that you had some difficulties with the preorder button. At the same time, we're thrilled to read such glowing feedback about our customer support team. We take great pride in the quality of our customer service and we're very happy to see that Josh delivered a solution for you so quickly!
As always, please do not hesitate to reach out to us!
Stephanie and the Customer Support Team
Excellent functionality paired with out-of-this-world support! The team was friendly, fast, and extremely efficient in helping me set up the pre-order function in my Shopify store. Highly recommended for seamless integration and top-notch service.
Hi Dandy Records and Team!
Thank you for your detailed and honest review of our app, we appreciate this a lot! You made our team's day with such amazing feedback!
We'll continue to work hard so we can provide you with excellent customer service consistently! Please reach out if you need help with anything. Cheers!
Regards,
Sharky
Team Supervisor - Pre-Order Now
Great technical help. App works amazing!
Hey Integrative Care Shop!
Thank you for your fantastic review! We're delighted to hear that you're having a great experience with our app and that our support team was able to help you out!
If you need help with anything else, you know where to reach us!
Awesome app and customer service is best!
Hi there Knox Incorporated!
We take pride in the customer experience we provide and we're happy that we're able to help you out!
Please let us know if there is anything else our team can help you out with. Thank you for choosing Pre-Order Now!