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Hi team!
Thank you for leaving a review. Can you tell us more about your experience? We would love to have a quick chat with you and discuss the things you like and the stuff that you think can be improved.
Your feedback is very important to us, and we look forward to talking to you soon.
Hi there Dripstawears and team,
We appreciate your efforts in leaving a review. We'd like to know more about your experience and how to make it better. Can you share any insights about things we can improve?
We hope to hear from you soon!
Respectfully yours,
Sharky
Team Supervisor - Pre-Order Now
Thank you for the 5-star review Viva Timepiece and team! We appreciate your support.
Hey Bulldog Chic and Team!
Thank you for taking the time to leave us a 5-star review! This helps a lot.
Please feel free to reach out if you need any help. Thank you for choosing Pre-Order Now!
Greetings Dutchies,
We're sorry to hear that the app is not currently working well for you.
Regarding the automatic discount problem, this issue is caused by a compatibility conflict between our application and Shopify’s automatic discounts. This occurs solely when discounts or partial payments are enabled within our application while the “purchase option” remains disabled. Our support team had advised you on August 25th to disable this in order to resolve the issue with the other Candy Rack application installed on your store.
The loading time that you’ve observed is likely due to other files and/or scripts installed on your store. It’s advisable to optimize your theme by removing unnecessary elements; this should also serve to speed up your entire site.
We’re unsure exactly what you mean by this; there may have been a miscommunication here. We have escalated this internally and a member of our team will be reaching out to you to clarify and resolve this issue.
We fully intend to fix the problems that you are experiencing and we're very confident that we can get your implementation where it needs to be.
Hello Undertheoaktree,
Thanks for leaving us this 5-star review! We appreciate it!!
The Pre-Order Now Support Team