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Really difficult to use and poor design. Way too complicated for such a simple task as just making a pre-order option for a product.
Hello to our friends at Origami Coffee Co
Thank you very much for leaving us this feedback. This is Pushpesh, the Customer Success Manager with Pre‑order Now.
I want to extend my sincerest apologies for the negative experience that you had with Pre‑Order Now. Our app is being used by a lot of merchants and it has been serving most of them really well. You installed the app, left a negative review, and then uninstalled the app all in the span of 17 minutes without ever contacting support for help. If you had sent us a request for help, we would have loved to get it sorted out for you. If you are open to trying our app again, please let me know and I will personally take care of your case. I sincerely hope that you would give us another chance to get it right for your store.
We do offer 24-hr live chat support, Monday through Friday. Please reach out to us via the live chat feature in the app and we will reply to you within minutes to resolve any issues you might be facing. We also love to offer complimentary live screen-share calls to all our valued clients where we can help resolve the issues. We work hard to make sure every merchant who uses our app has an A+ experience.
Regards,
Pushpesh & the Pre‑order Now Support Team
Super easy to set up and used. I was really impressed with how simple it was to set up and test. Great product. You should use it if you need pre-orders.
Hello friends at RealizeNowGLC
We appreciate you leaving this absolutely great review! We appreciate it!
-Melissa & The Pre-order Now Support Team
Great app to use for customer who wants pre order
Chrages on me even after i uninstalled the apps
Thank you for taking the time to let us know. I'm really sorry about this experience. We'll be in touch to work with you to try and figure out what happened.
Hannes Bez | Director of Customer Experience
Provide some detail about what you did or did not enjoy about using this app. Your comments can help other merchants decide whether to use this app. Provide some detail about what you did or did not enjoy about using this app. Your comments can help other merchants decide whether to use this app.
Great app! We sold out of our product very quickly and resorted to taking pre-orders. This app was so easy to use and works perfectly with our brand of the site. No complicated installation required, everything was seamless! Keep up the good work guys!
This app is amazing and the support is even better. I couldn't get my pre-order to load (my error), and Jabir from their team responded to me within an hour and customized the look and feel. Awesome overall experience, and we've already received dozens of pre-orders since installing. Thank you!!!
Hello friends at Tease Tea
We really appreciate you taking the time to share your feedback and being so open with us! We're glad you had an awesome experience! :-) We wish your store major success online!
-Melissa & The Pre-order Now Support Team
Thank you for taking the time to leave us a review Elluce Interiors and team!
Thank you for the 5-star review PequenasIndulgencias team!
Thank you for the 5-star review THE PEDI SHOP and team!