PreOrder Now WOD | PreOrders

I'm so sorry about your disappointing experience with our app. It does seem from our records that we had a few long conversations with your team in support - I've reached out to you separately to find out more about that experience as well as the issues you've encountered with our app. I hope we can restore your trust in us!

Hannes Bez | Director of Customer Experience

Hey NOOD UAE team!

We work hard to ensure to keep everything simple for our merchants and we're glad that you like it! Thank you for your review.

If you need help with anything, our support team is always available for you.

Hi Bunny Knots and team,

My name is Sharky, Team Supervisor here at Pre-Order Now.

I apologize for the experience you've had with our app. We reached out to you through email and hope that you give us a chance to set the app up properly for you. Please be assured that there are no issues, and there are just a few things that need to be enabled for the app to work.

I hope you reconsider our app. We will be waiting for your response.

Respectfully yours,
Sharky
Team Supervisor - Pre-Order Now

Hey there Lineoutwatches and team!

Thank you for taking the time to leave us a review! We work hard to ensure that we can meet your needs and I'm glad to hear you find our app great.

Please let us know if you need help with anything else!

Thank you for your honest review. I'm sorry about the issues you experienced. I know my support crew reached out to you to try and figure out exactly what you're seeing, but we haven't heard back from you yet. I would love to fix this problem for you - if you're still open to working with us, please reply to the support ticket or reach out to me directly at hannes@staytuned.digital and I'll make sure we treat this as a top priority!

Hannes Bez | Director of Customer Experience

Hey there Hermans team!

I'm glad that you received a quick response from our support team! We understand how important it is to get help when you need it, which is why we work hard to ensure that a prompt response is provided to our merchants.

If you need further assistance, please feel free to reach out!

Hey there TRAP GRAF Ts and Team!

Alina had a great time helping you out! Thank you for recognizing her efforts, we appreciate your feedback.

If you need help with anything else, just let us know. Our team would be happy to help!

Hey there sixpackbags team!

Thank you for your fantastic review! We're thrilled to hear that you had a positive experience with our service and found our team knowledgeable. We appreciate your support!

Please don't hesitate to reach out if you need help with anything else!

Thank you for the 5-star review Odysseyy Outpost and team!

Thank you for the wonderful feedback!