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Excellent functionality paired with out-of-this-world support! The team was friendly, fast, and extremely efficient in helping me set up the pre-order function in my Shopify store. Highly recommended for seamless integration and top-notch service.
Hi Dandy Records and Team!
Thank you for your detailed and honest review of our app, we appreciate this a lot! You made our team's day with such amazing feedback!
We'll continue to work hard so we can provide you with excellent customer service consistently! Please reach out if you need help with anything. Cheers!
Regards,
Sharky
Team Supervisor - Pre-Order Now
great app, intuitive, and tons of features. Support team is super responsive to any questions.
Hey IMEX-RC team!
Thank you for your kind words. We appreciate your detailed review and we're glad that our team was able to help you out!
If anything else comes up, you know where to reach us!
Easy to use. Quickland promt asssitance!
Hi Silvianheach and team!
Thank you for the 5-star review! We're glad that you find our app easy to use and that our support team was able to provide quick replies. We will continue to do our best to provide you with the support you need.
If you need any help, please don't hesitate to reach out to us!
its so easy to manage and the best part is that it has a free plan. i live how easy it is to use and how fast it works compare to others.
Hi there Nails By Yoshii!
Thank you for your wonderful review! We're glad to hear that you're enjoying our app. We appreciate the feedback, this helps us a lot!
If you need any help or have questions, please feel free to reach out to us!
easy to use
Hi 08sircus,
Thank you for the time you spent leaving us a review. Can you tell us more about your experience? We would like to know what we can do to improve our app and provide you with a better Pre-Order app.
I hope to hear from you soon!
I was having a lot of issues with the app due to my theme being old. They were very helpful and we went back and forth quite a bit. Good customer service.
Thank you for your updated review team! We appreciate your kind feedback.
Please let us know if you need further assistance. Cheers!
Early support is effective for onboarding. We've had issues since in terms of Products showing as Enabled for Pre Order - but no Pre Order functionality. As with most 3rd party Apps, these guys are intent on sending Articles designed to fix problems instead of offering genuine service. It's only when you advise of cancellation that you get some movement. Kudos to the first App that actually supports their product and offers genuine value for money - they are thin on the ground. Pleasingly the glitch in their platform that was causing the failure has now been fixed and we are once again operational
Thanks for taking the time to write this review! We appreciate you giving us the chance to improve our product and services. I want to make sure your experience with Pre-Order Now is a smooth ride from now on!
Hannes Bez | Director of Customer Experience
This is my second year using this app. It's very reliable and works great!
Hey there IADORNME team!
Thank you so much for your kind feedback! We look forward to more years doing business with you and your amazing store!
If you need any help, please let us know. Our support team is always available for assistance.
The loading times of the changed Add to cart button are very long. Many of my customers don't even notice the pre-order because it only loads when the customers are in the shopping cart.
In addition, the order tags are not assigned correctly. Even if all settings are set up correctly. Today, for example, the app is not available at all.
Hi Puschies team. We are so terribly sorry you're experiencing issues with the loading. Obviously this is a critical piece of functionality for you and we are working hard to ensure that the button loads as fast as possible on the PDP.
We are in the business of making apps that help merchants, and we strive to deliver on that promise. Your experience is not a good example of this and we will do our best to make things right for you and all of our other cusomters.
- Lauralynn, VP of product.
Great and fast customer support service.
Hi there ANDREEVA team!
We're thrilled to hear that you had a great experience with our support team! Thank you for taking the time to leave us feedback, this helps us a lot.
If you need further assistance, you know where to reach us!