PreOrder Now WOD | PreOrders

Hi there,

Did you need any help? If so, please reach out to our support staff at support@websiteondemand.ca.

ベルウッド ジョイントの皆様、こんにちは。

このフィードバックを残していただきありがとうございます!このレビューを私たちとコミュニティと共有するために時間を割いていただきありがとうございます!私たちのアプリが役に立つと知って、私たちは大喜びしています。私たちは常にサービスとアプリの機能を改善する方法を探しており、あなたのフィードバックはそのプロセスの貴重な部分です.お客様のリクエストを機能リストに追加しました。この機能を展開するときにお知らせします。

よろしく、
Pushpesh & Pre‑order Now サポートチーム

Hello to our friends at JhaJi Store

Thank you very much for leaving us this feedback. This is Pushpesh, the Customer Success Manager with Pre‑order Now.

I want to extend my sincerest apologies for the negative experience that you had with the app on your website. Our app is being used by a lot of merchants and we have never heard about the app slowing down the website or impacting its performance. It would require digging deep into the theme and the apps that might be causing this performance issue which I'm afraid is something that isn't included within support given it's not a standard part of our app and service.

We do offer 24-hr live chat support, Monday through Friday. Please reach out to us via the live chat feature in the app and we will reply to you within minutes to resolve any issues you might be facing.

We also love to offer complimentary live screen-share calls to all our valued clients where we can help resolve the issues. We work hard to make sure every merchant who uses our app has an A+ experience.

Regards,
Pushpesh & the Pre‑order Now Support Team

Hi there - it looks like you upgraded to a paid plan in December, but if that was in error then we'll be happy to put through a refund for you. I believe you've already contacted support, and we're working with you on that right now.

Hello to our friends at adrafül labs

Thank you for sharing such an amazing review with us and the community. We're delighted to hear that you had a positive experience with our app. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock!

Cheers,
Pushpesh & the Pre‑order Now Support Team

Hello to our friends at Habit Heroes

Thank you very much for leaving us this feedback. This is Pushpesh, the Customer Success Manager with Pre‑order Now.

I want to extend my sincerest apologies for the negative experience that you had with Pre‑Order Now. Our app is being used by a lot of merchants and it has been serving most of them really well. We immediately replied to your request for help but did not get any response from you. Can you please check your spam folder to see if the messages are getting routed there?
If you are open to trying our app again, please let me know and I will personally take care of your case. I sincerely hope that you would give us another chance to get it right for your store.

We do offer 24-hr live chat support, Monday through Friday. Please reach out to us via the live chat feature in the app and we will reply to you within minutes to resolve any issues you might be facing. We also love to offer complimentary live screen-share calls to all our valued clients where we can help resolve the issues. We work hard to make sure every merchant who uses our app has an A+ experience.

Regards,
Pushpesh & the Pre‑order Now Support Team

Hello friends at Peach Perfect

We will let Jabir know that his assistance is greatly appreciated! Thank you for leaving this awesome review :-)

-Melissa & The Pre-order Now Support Team

Hi there,

We are so sorry about this.

We can easily resolve this, please send us email at support@websiteondemand.ca.

Our support team should be able to assist you in no time!

Sincerely,
Robert