评论 (1,476)

整体评分
4.5
每个评分等级的数量
  • 81% 的评分是 5 星
  • 10% 的评分是 4 星
  • 3% 的评分是 3 星
  • 1% 的评分是 2 星
  • 4% 的评分是 1 星
2022年1月17日

The main issue is that around 10-20% of my pre-orders are not caught by the app. So that means 10-20% of pre-order clients do not know that they are making pre-order. And the worst part is that every morning I need to recheck orders in order to highlight not informed clients and send them information about pre-orders manually. Though, I am risking with bad customer experience because they did not know about it before buying. I contacted support, they tried to fix it, but they failed.

WoodWe
立陶宛
接近3年 人在使用应用
Website on Demand Studio, LLC已回复 2022年1月19日

Hello to our friends from WoodWe

Thank you very much for leaving us this feedback. This is Pushpesh, the Customer Success Manager with Pre‑order Now.

We fully understand the frustration you have gone through and can assure you that we will work with you to get it solved at the earliest. We are very sorry for the inconvenience this is causing you. We do our best to increase the service quality of our app and services on a daily basis and look forward to reaching a resolution very soon. Please check your email for updates. We are working hard to get back to you as quickly as possible.

Here to help, and very sorry you experienced this.

Regards,
Pushpesh & the Pre‑order Now Support Team

2021年5月10日

I use this app to help with my preorder. It take some getting use to when first using but after becomes simple to use

Notice Collection
美国
2年多 人在使用应用
Website on Demand Studio, LLC已回复 2021年5月13日

Hello friends at Notice Collection

We appreciate you leaving this honest review! We know your experience will be great! :-) We wish you and your store great success!

-Melissa & The Pre-order Now Support Team

编辑时间:2022年1月14日

The app has great functionality and look. However, in our store we had some major issues. on 22 - 01 - 12 this app disabled our "Checkout" button on website and customers were really angry. We had to hire a developer to fix the issue and lost a very significant amount in sales that day. Previous to that, the app would not show the "Pre-order" button to customers even though inventory was at 0 and when customers purchased it the app never sent them pre-order emails or let them know this is a pre-order despite inventory being -1. The developer Team is very responsive, but we are just fed up with these issues.

A7
美国
2年多 人在使用应用
Website on Demand Studio, LLC已回复 2021年4月6日

Hello friends at A7

We appreciate you taking the time out to write this honest and thorough review! :-) We appreciate your support!

-Melissa & The Pre-order Now Support Team

编辑时间:2023年8月1日

Unfortunately have to downgrade my review. This app is getting very glitchy. Preorders aren't showing up on our site and we keep having to toggle them off and back on to get them working again..

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Preorder apps have given me a lot of grief. Anything that lives in the space of the add-to-cart button is going to cause trouble from time to time. This app seems to be the most stable and trouble free. The interface is easy to work with. The tech team is responsive.

Rowan
美国
大约2年 人在使用应用
Website on Demand Studio, LLC已回复 2022年7月29日

Hello to our friends at Rowan

Thanks for sharing your review with us and the community. We're thrilled to learn that you are enjoying Pre_order Now. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do.

Cheers,
Pushpesh & the Pre‑order Now Support Team

2024年7月15日

gud

eché
印度
5分钟 人在使用应用
Website on Demand Studio, LLC已回复 2024年7月18日

Hi team! We are happy you think are app is good! Shoot us a note if there is anything we can help with so we can change the good to GREAT!

2021年1月21日

I used this app for more than 4 months and I can tell that it is not enough. It sometimes works and sometimes does not. I lost customers and money because of these times. Whenever an update was made on the side of the Pre-Order App, your all settings will be gone. So one morning you click on your site, and there is no pre-order button.

Books & Related
美国
大约2年 人在使用应用
2022年9月9日

Great! Great, great, hopefully it works really great!!! So glad that this is an option to help us better manage pre-orders

KIDSTRONG
美国
接近2年 人在使用应用
Website on Demand Studio, LLC已回复 2022年9月12日

Hello to our friends at KIDSTRONG

Thanks for sharing your review with us and the community. We're thrilled to learn that you are enjoying Pre-Order now. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store great success!

Tanu & The Pre‑order Now Support Team

2019年1月29日

So, it basically does what it claims, but its really glitchy, they got a lot of bugs to work out. There are times when it just sits there updating for a really long time. Time is money right, so, it needs to be faster at what it does.

MotoGateway, Inc.
美国
1年多 人在使用应用
2020年7月2日

I set the app and added all requested info, I found out the:
There is an EXTRA Button (Out of stock + Buy now)!
I don't find your "Pre order" Botton

Ergonomic Future Style
加拿大
1年多 人在使用应用
Website on Demand Studio, LLC已回复 2020年7月3日

Hi there - we checked your store and it appears the pre-order button is appearing on your homepage and product page. Our support team has tried to reach out to you. Please let us know if you still need assistance. Our support team will gladly help :)

编辑时间:2022年4月5日

Je suis satisfaite du bouton pré-commander. Je suis en revanche déçue de ne pas pouvoir plus personnaliser le mail de confirmation, je le trouve très basique. Le pop up avertissant le client que son panier contient des articles en stock et en pré-commande est très utile, mais malheureusement moche....

Histoire Sauvage
比利时
大约1年 人在使用应用
Website on Demand Studio, LLC已回复 2022年4月4日

Bonjour à nos amis d'Histoire Sauvage

Nastasya, Merci beaucoup de nous avoir laissé ce commentaire. Voici Pushpesh, le Customer Success Manager avec PreOrder Now.

Je suis désolé d'apprendre que le bouton de précommande n'est pas apparu sur votre produit malgré le respect des instructions. Nous travaillons déjà sur le problème et vous tiendrons au courant dès que le problème sera résolu afin que vous puissiez déverrouiller tout le potentiel de l'application pour alimenter votre boutique Shopify.

Nous travaillons SUPER dur pour nous assurer que chaque marchand qui utilise notre application a une expérience A+.

Salutations,
Pushpesh et l'équipe d'assistance Précommandez maintenant