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It's a great starting game point for marketing.
Hi there I AM FITNESS APPAREL and team!
Thanks for the feedback! We're glad to hear it's been a solid starting point for your marketing. If there's anything we can do to improve your experience further, feel free to let us know. We’re always looking to make the app even better for you.
Thank you for choosing Pre-Order Now!
the basic functionality of this app should be:
1 click and a product is set to reorder
1 click and its normal add to cart
I've spent hours in the chat to first get products to show up for preorder and then I have now spent hours to try to make products normally available again.
i am now going to uninstall the app hoping that my products can be normally purchased again
We're glad that you liked our app Awesome Maps and team! Thank you for your support!
i can not anymore access my data with the new version
Hey Importation Eno Friul and team!
Thanks for the great feedback! We're glad our support team could assist you quickly and proactively.
If you need further assistance, you know where to reach us!
easy and intuitive to use!
Hi there Bedtonic team!
Thank you for taking the time to leave feedback. Is there anything we can do to improve your experience? We'd love to hear your suggestions.
We hope to hear from you soon!
The only thing I dislike more than an app that doesn't work, is an app that only works 50% of the time for no particular reason at all. Support staff use copy paste solutions, and it took months of waiting, and still no answer. The app probably gets stuck in its own caching, because once there's a bug, it's there for good. Even when I uninstalled and painfully reinstalled and set up again. Very dissappointing.
We apologize for the frustration you've experienced with our app and understand how disappointing this has been. To ensure this is addressed thoroughly, a member of our leadership team will be reaching out to offer further assistance.
Thank you for sharing your insights with us, we're committed to making this right.
-PreOrder Now Management Team
Roel was amazing at helping me to resolve my issue. He did not stop until all issues related to the badges not appearing, was resolved. 10/10 customer support!
Hey there Angie Watts and team!
Thank you for your wonderful feedback! We’re so glad to hear that Roel provided top-notch support and ensured everything was resolved for you. Your satisfaction is our priority, and we’ll be sure to share your kind words with him.
If you need help with anything else, you know where to reach us!
This plugin and the team behind it are fantastic, prompt and super helpful! Our best seller is running low on stock, and our resupply isn't due until 25th of Jan (its 21s Nov now) and so we needed a way to maintain cashflow whilst we waited. This plugin is the perfect tool to do that!
I tried the free plan to test the features but I could not get it to work properly. I utilised the help chat feature and very quickly a lovely gent called James talked me through the steps. When a widget wasn't loading right he wrote some custom code to fix it!
I have just submitted a request to my team to get the paid plan, super affordable and we are in good hands! I recommend, get it!!
Hi there Studio Gooos and team!
Thank you so much for your amazing review! We're thrilled to hear how our app is helping you maintain cash flow during your restock period. James and the team are always happy to go the extra mile to ensure everything runs smoothly, and we’re so glad he could assist you.
It’s wonderful to know you’re finding value in the app and considering the paid plan. If you ever need further assistance, we’re here to help.
Just set up the app and was having some issues. Alina was so helpful and walked me through each step to trouble shoot the issues. I've just added a bunch of products as an option for pre-order a feature my customers have been asking for (indirectly) for a long time! I'm excited to see where this goes. The one-on-one support is so important and it's one of the reasons I chose this app. So far I'm very pleased!
Hey there Banglez team!
Thank you so much for your wonderful and detailed review! We're excited to hear that Alina was able to help you out. Our goal here is to ensure that you get the support you need, when you need it and we're glad you find our support team helpful.
If you need anything else, you know where to reach us. Thank you for choosing Pre-Order Now!
Worked fine for years, but the new setup they implemented wrecked it. We deleted the app—absoulte shit.
We're really sorry to hear about your experience, especially after being with us for so long. Someone from our team will be reaching out directly to provide assistance. We appreciate your patience and understanding.
- Pre-Order Now Management Team
Alina was really helpful! She resolved my issue quickly and efficiently
Hey MARIANDREE GAITAN and team!
We're glad to hear that Alina was able to help you out! Thank you so much for taking the time to share your experience with us.
If you need help with anything else, you know where to reach us!