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Great support from Alina, was quick, supportive and answered all my questions with ease. Highly recommend.
Hi Bubblgum and Team!
Alina is a gem, isn't she? I'll make sure that she gets the recognition she deserves. Your feedback will surely make her day!
Thank you for choosing Pre Order now for your store's needs. Please reach out if you need help with anything else!
The service was immediate and and smooth, your company resolved my issue, so far I am very pleased. Amandeep offered great service.
Thank you for your kind feedback! Amandeep is one of our best specialists, he'll surely have a blast once he sees your review. Please let us know if there is anything we can do to make your experience even better!
Feel free to reach out if there is anything else we can do for you. Cheers!
Excellent customer service at 7:00pm PST.
Hi Cincha Travel team!
We do our best to make our support team available 24/7. Thank you so much for sharing your feedback, this helps us a lot.
If you need help with anything else, you know where to reach us! Thank you for choosing Pre-Order Now!
First of all, I think it would be great if the instructions would tell us that in order to use this app that we need to be on SHOPIFY THEME 2.0
Secondly, I have been unable to install
Thirdly there is an irritating pop up that SAYS congrat YOU HAVE A PREORDER, while I have been unable to completely install, so that's very confusing!
Fourthly "Customers service" or chat just gives articles which are not completely helpful
Hi Julia,
My name is Sharky, Team Supervisor here at Pre-Order Now.
Thank you for sharing your feedback. I sincerely apologize for the inconvenience you've experienced with our app. I reached out to you in a separate email to possibly schedule a call and get the issues fixed. We would like to turn this experience around for you, and hopefully, you give us a chance.
I hope to hear from you soon.
Sincerely yours,
Sharky
Team Supervisor - Pre-Order Now
Installed several different pre-order apps to test, and this was the winner. More functionality and options to control how you want your pre-ordering to run than the rest. Super-fast personalized help through chat, quickly sorted through all issues and very nice, was not expecting that kind of CS without having to cross a paywall, it's a great app!
Hey there Bíghter Lures and team!
I'm glad that you found our app! Thank you so much for your kind feedback and detailed review. We are grateful as well for your appreciation of our support team, we'll make sure that they are recognized.
Please let us know if you need help with anything else, our team would be glad to help!
Quick and good application
Thank you for the 5-star review! Glad you found our app quick and effective!
Awesome app and customer service is best!
Hi there Knox Incorporated!
We take pride in the customer experience we provide and we're happy that we're able to help you out!
Please let us know if there is anything else our team can help you out with. Thank you for choosing Pre-Order Now!
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Thank you for taking the time to leave us a review FALEKORUT team! We appreciate your support.
Unpleasant experience with "Website On Demand." They claim to be available whenever needed, but their presence is inconsistent. The lack of 24/7 support is a notable drawback. They emphasize their shorter working hours on weekends, expecting understanding even for customers across the globe. The application is challenging to set up and can be confusing at times. I experienced significant stress trying to identify orders for specific pre-order dates. The inability to use partial payment due to my theme not being the 2.0 version added to the frustration. There was no initiative to check my theme by the support team. Overall, their approach is not proactive. I've decided to discontinue using their services.
We are so sorry to hear about your experience! We've been trying to get in touch directly to work through your concerns. Our team prides itself on our customer service and we'd love to work with you to make things right!
Easy to use, effective, and they provide excellent customer service and tech support!
Hi Britches Great Outdoors | Warthog!
Thank you so much for the kind feedback for our support team! This will surely make their day!
If you need anything else, you know where to reach us! Thanks for choosing Pre-Order Now!