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Hi team!
Can you tell us more about your experience? Do you have questions or need any help setting the app up on your store? You can reach out to our support team by clicking on the chat widget within the app.
We hope to hear from you soon!
Very helpful!! Would recommend
Hi there Dog Dialogue & Kitty Chats!
Thank you so much for your recommendation! We love your review and we are very thankful for your kind feedback.
If you need help with anything, please feel free to reach out to us.
Alina was fabulous and fixed me up.
Hi Tastemaker Market Curated by Ric Orlando!
Thank you for your wonderful review! We're thrilled to hear that Alina provided fabulous support and was able to assist you.
If you ever need further assistance, don't hesitate to reach out. We're here to help!
Responsive and helpful tech support! Thank you so much to Alina for the thoughtful troubleshooting!
Hi there Cheyanne Symone and Team!
Thank you for taking the time to leave a review! We'd love to hear more about your feedback. Is there anything else we can do to make your experience even better?
Please reach out and we'd be glad to help you out!
impossible to navigate, and does not work correctly.
takes way to much time and effort.
someone needs to come up with something simple.
Thank you for taking the time to let us know. Since this isn't feedback we typically hear from customers, we've been trying to contact you to figure out exactly what we can do to improve, but I'm not sure we've got a current email address on file. I would love to turn this experience around for you, so if you have not received our emails yet and you're open to chatting about this, please reach out to me at hannes@staytuned.digital.
Hannes Bez | Director of Customer Experience
Very good. And simple
Hi there HIRACHY and Team!
We're excited to hear your feedback and thrilled to be part of your store's success! Thank you so much for choosing Pre Order Now.
Please let us know if you need any help!
Easy
Hey NOOD UAE team!
We work hard to ensure to keep everything simple for our merchants and we're glad that you like it! Thank you for your review.
If you need help with anything, our support team is always available for you.
Way too painful. Creates Pre-Order options with discounts that you can't modify.
Adds both Checkout Now and Pre-Order buttons to the checkout screen when it is only supposed to trigger on zero stock - I asked for support and was told that it was a problem with my theme - which was actually working perfectly before i installed this crappy app.
Thanks for this honest and direct feedback. I'm sorry about the problems you experienced. Our developers are taking a closer look at the issues you mentioned.
I do want to note that my support crew did not mean to imply that your theme is broken, but rather that the settings for some of the functions you were struggling with are controlled through your theme and not through our app. This is a common setup for lots of Shopify apps, since they are all integrations with the code that controls your store (which includes your theme). Having said that, we will be looking at that to see if we can simplify the experience for our customers.
I will reach out to you in a separate email as well to see if there's anything we can do to make this better for you.
Hannes Bez | Director of Customer Experience
Garbage app. Nothing functions properly. So dissapointing.
Hi Bunny Knots and team,
My name is Sharky, Team Supervisor here at Pre-Order Now.
I apologize for the experience you've had with our app. We reached out to you through email and hope that you give us a chance to set the app up properly for you. Please be assured that there are no issues, and there are just a few things that need to be enabled for the app to work.
I hope you reconsider our app. We will be waiting for your response.
Respectfully yours,
Sharky
Team Supervisor - Pre-Order Now