評價 (1,487)
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根據評分
Great service - Roel was able to assist me and resolve my issue quickly! The easy to follow instruction video made all the difference!
Hey Ikos Home Pty Ltd and team!
Thank you so much for your heartfelt feedback, we really appreciate it. Roel had a great time helping you our, he'll surely be glad to see this review.
If you need help with anything else, you know where to reach us!
App support was quick and helpful
Hey there Astropad and team!
We're glad to hear that you had a great time with our support team! Thank you so much for leaving a 5-star review and recognizing our team's efforts. We really appreciate the support.
If you need help with anything else, you know where to reach us!
Customer service was fast, friendly and exceeded my expectations
Hi there The Afro Ninjas and team!
Thank you so much for your kind review! Our support team appreciates your feedback and support.
If you need help with anything else, you know where to reach us!
yes it's a good tool but forcing someone to write reviews EVERY time you enter a new preorder is a bit over the top.
We're glad that you liked our app Awesome Maps and team! Thank you for your support!
Just set up the app and was having some issues. Alina was so helpful and walked me through each step to trouble shoot the issues. I've just added a bunch of products as an option for pre-order a feature my customers have been asking for (indirectly) for a long time! I'm excited to see where this goes. The one-on-one support is so important and it's one of the reasons I chose this app. So far I'm very pleased!
Hey there Banglez team!
Thank you so much for your wonderful and detailed review! We're excited to hear that Alina was able to help you out. Our goal here is to ensure that you get the support you need, when you need it and we're glad you find our support team helpful.
If you need anything else, you know where to reach us. Thank you for choosing Pre-Order Now!
I installed app on a Sunday evening and was freaked out when people were buying my product with partial payments.
(Shopify Purchase Options needs to be disabled in Settings. Otherwise, partial payments will be accepted.)
With me on EST and Preorder Now on UTC, it was inconvenient for me only because I needed an answer rignt now (after hours for them).
However! Once they're logged on, they're lightning speed responsive! I was able to chat in with Alina and she helped resolve my issue right away.
She even sent me a loom, to make sure I understood how to fix it.
Hey there Non Disclosure Apparel and team!
Thank you so much for sharing your experience with us! This detailed review helps us a lot.
Regarding the time frame for our support, we are doing our best to ensure that you get a response in the shortest possible time. There are still areas to improve, but we are working hard to address those issues.
If you need help with anything else, you know where to reach us!
Responsive and helpful support team, solved an issue for us super fast!
Hi Trendy & Bendy team!
We're glad to hear that our support team was able to help you out! Thank you so much for sharing your experience through this review, this helps us a lot and we truly appreciate the support.
If you need help with anything else, you know where to reach us!
Buen funcionamiento, y muy buena atención al cliente, siempre que tengo una incidencia me la resuelven rápidamente por su chat.
Thank you for your fantastic review Adeba team! We’re delighted to hear that the app works well for you and that our customer support team was able to help you out.
If you ever need anything else, we’re always here to help!
Currently loving this App for my store! The team were so helpful in assisting with my issues. Great customer service
Thank you so much for your kind review! We’re thrilled to hear you’re loving the app and that our team could assist you effectively.
Providing great customer service is our priority, and we’re always here if you need anything else.
Really helpful customer support team!
Thank you for the 5-star review DO THE WORK team! We appreciate your support.