評價 (1,487)

整體評分
4.5
各級評分數量
  • 81% 的評分為 5 顆星
  • 10% 的評分為 4 顆星
  • 3% 的評分為 3 顆星
  • 1% 的評分為 2 顆星
  • 4% 的評分為 1 顆星
2024年9月26日

Great service - Roel was able to assist me and resolve my issue quickly! The easy to follow instruction video made all the difference!

Ikos Home Pty Ltd
澳洲
使用應用程式 大約3年
Website on Demand Studio, LLC 已回覆 2024年9月27日

Hey Ikos Home Pty Ltd and team!

Thank you so much for your heartfelt feedback, we really appreciate it. Roel had a great time helping you our, he'll surely be glad to see this review.

If you need help with anything else, you know where to reach us!

2024年10月18日

App support was quick and helpful

Astropad
美國
使用應用程式 接近4年
Website on Demand Studio, LLC 已回覆 2024年10月21日

Hey there Astropad and team!

We're glad to hear that you had a great time with our support team! Thank you so much for leaving a 5-star review and recognizing our team's efforts. We really appreciate the support.

If you need help with anything else, you know where to reach us!

2024年9月24日

Customer service was fast, friendly and exceeded my expectations

The Afro Ninjas
美國
使用應用程式 1年多
Website on Demand Studio, LLC 已回覆 2024年9月26日

Hi there The Afro Ninjas and team!

Thank you so much for your kind review! Our support team appreciates your feedback and support.

If you need help with anything else, you know where to reach us!

編輯時間:2024年10月3日

yes it's a good tool but forcing someone to write reviews EVERY time you enter a new preorder is a bit over the top.

Awesome Maps
德國
使用應用程式 大約3年
Website on Demand Studio, LLC 已回覆 2024年8月26日

We're glad that you liked our app Awesome Maps and team! Thank you for your support!

2024年9月19日

Just set up the app and was having some issues. Alina was so helpful and walked me through each step to trouble shoot the issues. I've just added a bunch of products as an option for pre-order a feature my customers have been asking for (indirectly) for a long time! I'm excited to see where this goes. The one-on-one support is so important and it's one of the reasons I chose this app. So far I'm very pleased!

Banglez
加拿大
使用應用程式 3天
Website on Demand Studio, LLC 已回覆 2024年9月23日

Hey there Banglez team!

Thank you so much for your wonderful and detailed review! We're excited to hear that Alina was able to help you out. Our goal here is to ensure that you get the support you need, when you need it and we're glad you find our support team helpful.

If you need anything else, you know where to reach us. Thank you for choosing Pre-Order Now!

2024年8月26日

I installed app on a Sunday evening and was freaked out when people were buying my product with partial payments.

(Shopify Purchase Options needs to be disabled in Settings. Otherwise, partial payments will be accepted.)

With me on EST and Preorder Now on UTC, it was inconvenient for me only because I needed an answer rignt now (after hours for them).

However! Once they're logged on, they're lightning speed responsive! I was able to chat in with Alina and she helped resolve my issue right away.

She even sent me a loom, to make sure I understood how to fix it.

Non Disclosure Apparel
美國
使用應用程式 大約1個月
Website on Demand Studio, LLC 已回覆 2024年8月28日

Hey there Non Disclosure Apparel and team!

Thank you so much for sharing your experience with us! This detailed review helps us a lot.

Regarding the time frame for our support, we are doing our best to ensure that you get a response in the shortest possible time. There are still areas to improve, but we are working hard to address those issues.

If you need help with anything else, you know where to reach us!

2024年11月6日

Responsive and helpful support team, solved an issue for us super fast!

Trendy & Bendy
愛爾蘭
使用應用程式 21天
Website on Demand Studio, LLC 已回覆 2024年11月8日

Hi Trendy & Bendy team!

We're glad to hear that our support team was able to help you out! Thank you so much for sharing your experience through this review, this helps us a lot and we truly appreciate the support.

If you need help with anything else, you know where to reach us!

2024年11月21日

Buen funcionamiento, y muy buena atención al cliente, siempre que tengo una incidencia me la resuelven rápidamente por su chat.

Adeba
西班牙
使用應用程式 10個月
Website on Demand Studio, LLC 已回覆 2024年11月25日

Thank you for your fantastic review Adeba team! We’re delighted to hear that the app works well for you and that our customer support team was able to help you out.

If you ever need anything else, we’re always here to help!

2024年11月23日

Currently loving this App for my store! The team were so helpful in assisting with my issues. Great customer service

MINIML
澳洲
使用應用程式 4天
Website on Demand Studio, LLC 已回覆 2024年11月25日

Thank you so much for your kind review! We’re thrilled to hear you’re loving the app and that our team could assist you effectively.

Providing great customer service is our priority, and we’re always here if you need anything else.

2024年11月21日

Really helpful customer support team!

DO THE WORK
美國
使用應用程式 12天
Website on Demand Studio, LLC 已回覆 2024年11月25日

Thank you for the 5-star review DO THE WORK team! We appreciate your support.