評論 (1,513)

整體評分
4.5
各級評分數量
  • 81% 的評分為 5 顆星
  • 10% 的評分為 4 顆星
  • 3% 的評分為 3 顆星
  • 1% 的評分為 2 顆星
  • 4% 的評分為 1 顆星
2025年2月9日

works well, need to test it first though

Krude
愛爾蘭
使用應用程式 5分鐘
Website on Demand Studio, LLC 已回覆 2025年2月11日

Hi there Krude team!

Thank you for your review! We're glad to hear that everything's working well so far.

If you have any questions or need help, please don't hesitate to reach out to us!

編輯時間:2024年10月3日

yes it's a good tool but forcing someone to write reviews EVERY time you enter a new preorder is a bit over the top.

Awesome Maps
德國
使用應用程式 大約3年
Website on Demand Studio, LLC 已回覆 2024年8月26日

We're glad that you liked our app Awesome Maps and team! Thank you for your support!

2024年9月24日

Customer service was fast, friendly and exceeded my expectations

The Afro Ninjas
美國
使用應用程式 1年多
Website on Demand Studio, LLC 已回覆 2024年9月26日

Hi there The Afro Ninjas and team!

Thank you so much for your kind review! Our support team appreciates your feedback and support.

If you need help with anything else, you know where to reach us!

2024年9月19日

Just set up the app and was having some issues. Alina was so helpful and walked me through each step to trouble shoot the issues. I've just added a bunch of products as an option for pre-order a feature my customers have been asking for (indirectly) for a long time! I'm excited to see where this goes. The one-on-one support is so important and it's one of the reasons I chose this app. So far I'm very pleased!

Banglez
加拿大
使用應用程式 3天
Website on Demand Studio, LLC 已回覆 2024年9月23日

Hey there Banglez team!

Thank you so much for your wonderful and detailed review! We're excited to hear that Alina was able to help you out. Our goal here is to ensure that you get the support you need, when you need it and we're glad you find our support team helpful.

If you need anything else, you know where to reach us. Thank you for choosing Pre-Order Now!

2024年8月26日

I installed app on a Sunday evening and was freaked out when people were buying my product with partial payments.

(Shopify Purchase Options needs to be disabled in Settings. Otherwise, partial payments will be accepted.)

With me on EST and Preorder Now on UTC, it was inconvenient for me only because I needed an answer rignt now (after hours for them).

However! Once they're logged on, they're lightning speed responsive! I was able to chat in with Alina and she helped resolve my issue right away.

She even sent me a loom, to make sure I understood how to fix it.

Non Disclosure Apparel
美國
使用應用程式 大約1個月
Website on Demand Studio, LLC 已回覆 2024年8月28日

Hey there Non Disclosure Apparel and team!

Thank you so much for sharing your experience with us! This detailed review helps us a lot.

Regarding the time frame for our support, we are doing our best to ensure that you get a response in the shortest possible time. There are still areas to improve, but we are working hard to address those issues.

If you need help with anything else, you know where to reach us!

2024年11月1日

great

Justine Tabak
英國
使用應用程式 接近4年
Website on Demand Studio, LLC 已回覆 2024年11月5日

We're glad that you liked our app Justine Tabak! Thank you for sharing your experience, we truly appreciate the support.

2025年1月17日

great app

Rachel Stowe
英國
使用應用程式 1天
Website on Demand Studio, LLC 已回覆 2025年1月20日

Thank you for your kind feedback Rachel Stowe and team! We appreciate your support.

2024年3月25日

I really like this app. It's working great for two of our businesses/brands. I struggle with the interface at times, but once I re learn it, it all makes sense to me. If you don't love it at first, contact their support and once you learn how to run it, it'll be a nice part of your business.

BusyBox Corp.
美國
使用應用程式 3年多
Website on Demand Studio, LLC 已回覆 2024年3月27日

Hey there BusyBox Corp.!

Thank you so much for your detailed review and recommendation! We appreciate your feedback and we'll work on making our interface more user-friendly.

Please reach out if you need further assistance!

2024年8月9日

After 5 years as a loyal subscriber on one of our stores this app has completely changed their pricing model to be biased against Shopify Plus stores. We have been a subscriber for $29 a month, but when we wanted to add this app to all of our other stores we discovered pricing has now changed to $99/mo. When we reached out to them they offered the additional stores for $59/mo and refused to match the existing price citing a pathetic excuse of overhead costs. It's a software app.... where we are self service. It does not cost anything extra to have an extra subscriber to a software.

$99/mo is an overcharge of an app for our secondary lower performing sites and it's infuriating when apps think that just because a site is Shopify Plus store that they should base their pricing on this. Pricing should be based on usage not based on which Shopify plan we have.

We have since switched to one of the other pre-order apps in protest to this new pricing model. It's unfortunate they chose $0 revenues instead of supporting an existing loyal customer of 5 years that was simply looking to spend more.

Deco TV Frames
美國
使用應用程式 2年多
Website on Demand Studio, LLC 已回覆 2024年8月14日

Thank you for taking the time to provide such detailed feedback. I understand you do not see the value for your new store at our current price point. That is certainly a concern for us, and something we want to address as an organization. We would love to discuss this, as well as other options to resolve this problem, with you on a call if you are open to it.

Hannes Bez | Director of Customer Experience

2025年1月1日

It is super easy to use

Ezee Freeze
澳洲
使用應用程式 22分鐘
Website on Demand Studio, LLC 已回覆 2025年1月3日

Hey there Ezee Freeze team!

Thank you so much for your feedback! We're glad that everything is going smoothly with your set up.

If you need help or have any questions, please don't hesitate to reach out to us!