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This is a great app! I am now able to put items on pre-order easily instead of having to mark these items as pre-order in the description and then remember to go back and change that. There are no misunderstandings with my customers now as to when their item will typically ship. I can process the order and not worry about it again until I receive the product to ship out. Everything happens in the background flawlessly.
Great customer service very helpful to resolve my issue. I was able to be walkthrough and guided through the process
Hello to our friends at Fitz and Glitz 2 Geaux
Thanks for sharing your review with us and the community. We're delighted to hear that our support team was able to provide you with excellent support. We go above and beyond to help every merchant and I'm glad that we hit the mark for you. We wish you and your store great success!
Cheers,
Pushpesh & the Pre‑order Now Support Team
Super slick to setup and use. Seems to be working great and will allow us to keep our cash flow up while having items be out of stock.
Great app. Works as described. I'd recommend it for easy implementation. I used the free features and it's been good.
Hello friends at Birdsong Dog Beds
We appreciate you leaving us this review! We're happy you have been having a faultless experience so far ;-) All the best on your e-commerce journey!
-Melissa & The Pre-order Now Support Team
Very helpful & responsive -walked my step by step through my questions, and I was able to resolve my issue within 10 minutes.
Hello to our friends at Rubes
Thanks for sharing this review with the community and us. We're thrilled to learn that you are enjoying Pre-Order now. We're delighted to hear that our support team was able to provide you with excellent support. We can’t thank you enough for sharing your feedback with us and reminding us why we do what we do. We wish you and your store a great success!
Tanu & The Pre‑order Now Support Team
So far I've been happy with the app, as a new user still trying to figure thing out Amandeep was extremely helpful. Thanks Amandeep! :)
Hello My Store,
Thank you for your great review. We are thrilled that Amandeep was able to help you with setting up your store! Please know we are here to help you as you go forward with figuring out your Pre-Order Now app. Never hesitate to reach out!
Stephanie & the Customer Support Team
The app works well "when it works"...however, it's been buggy lately, such as removing products from my pre-order list by itself, not allowing me to edit pre-order products (taking me rather to the upgrade screen), or sometimes not even allowing me to open the app in Shopify. I would give more stars if it was more reliable.
UPDATE: As of 9/23/20 around 5pm EST, we believe we have FIXED THE ISSUE causing server slowdowns and the various issues with the app. This has never happened with our app before and we are adding protocols to our servers so that it won't happen again.
THANK YOU for your patience with this very frustrating issue with Pre Order Now. Things should now be fast, accessible, and working at full speed, both now and in the future!
Please test on your end and let us know if you notice any other issues? If not, we'd welcome you to update this review to share your experience from there. Thanks!
-Sean & the Pre Order Now Team
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Original Reply: Hello, this is Sean, the Ops Guru with Pre Order Now. We are working HARD AND FAST to resolve this issue. We have a SWAT team working this since last night and they are implementing fixes for our sudden server challenge.
I am VERY sorry that the app is not working properly at the moment when it comes to loading and logging in.
Please give us just a little more time today and we should have this resolved very soon! I will post here again with a full update very soon...
Thanks for your understanding, and stay tuned...
Sean & The Pre Order Now Dev Team
Awesome and very helpful app! Also, the customer service is great! Rasheem went above and beyond to help me with every question I had.
Hello to our friends at wongopuzzles
Thank you for the amazing review. We're delighted to hear that you had a positive experience with our app and we are glad that Rasheem could assist you! We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock!
Tanu & The Pre‑order Now Support Team
Any help and assistance i needed was met with a swift response. Customer service was easy to reach and communicate with. App is easy and straight forward to use.
Hey there Yasmin Jay and Team!
I can't help but admire your glowing review! Thank you so much for taking the time to leave such wonderful feedback for our app, and our support team as well.
Feel free to reach out if you need our help!
This app is perfect for selling pre-order items based on variants and works great. Developers answer super quick for any issues. Couldn't recommend more!
Hello to our friends at Rule Of Threads
Thanks for sharing your review with us and the community. We're thrilled to learn that you are enjoying Pre-Order now. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store great success!
Tanu & The Pre‑order Now Support Team