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Great app! Easy to learn, does exactly what I need and has very quick and helpful customer service, would definitely recommend!
Support is very attentive and helpful with any issues you may have using the app. They also respond very quickly.
Hello to our friends at anOnlyChild
Thanks for sharing your review with us and the community. We're delighted to hear that our support team was able to provide you with excellent support. We go above and beyond to help every merchant and I'm glad that we hit the mark for you. We wish you and your store great success!
Tanu & The Pre‑order Now Support Team
I used this app to support my pre-sale - I used their "preorder now" button and automated emails to let customers know their preorder was received (you do need to pay for that but it's $5 for 100 emails, which I think is very worth it). It was easy to use and was perfect for my needs. Their support was really responsive as well with any questions I had.
Hello to our friends at Estori Collective
Thank you for the amazing review. We're delighted to hear that you had a positive experience with our app, and we are glad our support team could assist you! We truly appreciate your business. We would like to thank awesome customers like you for your amazing support! You rock!
Tanu & The Pre‑order Now Support Team
Great app. Simple and works as expected!
Thanks! Feedback is highly appreciated :)
really helpful customer service team and does everything we need. thanks!
really helpful customer service team and does everything we need. thanks!
Does what it's supposed to, easy set up. Better price than the competition.
Check it out on our website www.baristaswag.com
Functionality appears comprehensive. However, the app is so volatile it's currently unusable as it constantly crashes or doesn't load. Let me know if you fix it as I'm keen to use it and happy to revise score. UPDATE 4/10: Retesting and using now. Working well so far. Issues seem to have been resolved.
Hello again!
This is a followup to let you know again that the problem HAS been fixed, and system has been running 100% smoothly since this time last week. We’ve also added extra server capacity to make sure that NEVER happens again for our app.
Can you confirm that you received this message? I want to make sure you are 100% taken care of…
Thanks again for your understanding and patience with us on this. We want our app to be fully reliable 24/7 and our developers have taken the necessary actions to assure that won’t happen again.
Sean (Ops Guru) & The Pre Order Now Support Team
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UPDATE: As of 9/23/20 around 5pm EST, we believe we have FIXED THE ISSUE causing server slowdowns and the various issues with the app. This has never happened with our app before and we are adding protocols to our servers so that it won't happen again.
THANK YOU for your patience with this very frustrating issue with Pre Order Now. Things should now be fast, accessible, and working at full speed, both now and in the future!
Please test on your end and let us know if you notice any other issues? If not, we'd welcome you to update this review to share your experience from there. Thanks!
-Sean & the Pre Order Now Team
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Original Reply: Hello, this is Sean, the Ops Guru with Pre Order Now. We are working HARD AND FAST to resolve this issue. We have a SWAT team working this since last night and they are implementing fixes for our sudden server challenge.
I am VERY sorry that the app is not working properly at the moment when it comes to loading and logging in.
Please give us just a little more time today and we should have this resolved very soon! I will post here again with a full update very soon...
Thanks for your understanding, and stay tuned...
Sean & The Pre Order Now Dev Team
Great app and even better support. Chris was on hand very quickly to make any changes and tweaks. Top work! recommended
The app is flexible and makes it very clear to customers what to expect with our pre-order items. Customer support is amazing and solved my problem very quickly.
Seems pretty easy and hope this will definitely help with future sales! Looking forward to using this app regularly!
Hello friends at The Vault GU
Thank you for leaving us this awesome review! We really appreciate the kudos! :-)
-Melissa & The Pre-order Now Support Team