PreOrder Now Backorder WOD
符合我們成效、設計和整合層面的最高標準。 深入瞭解「在新視窗中開啟」
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Easy to set up. Once a customer has paid, it is telling them it will ship in 3-5 days. So need to point out that you have to change your shipping details
Easy setup is great to hear, and your note about the 3-5 day shipping message is helpful. What could we do to make the setup or shipping details clearer and improve your experience with PreOrder Now?
We hope to hear from you soon!
This app is working better than another pre-sale app I tried (which oversold the number I had set). The customer service was helpful in getting WOD set up and working on my site.
My only complaint is some orders are coming in without being tagged and apparently the customer is unaware it was on backorder. I noticed a slight delay in the button changing to "Backorder" and the shipping date showing up so I don't know if these customers are just super fast in hitting that "add to cart" button or if something else is causing the "backorder" to not be triggered.
The pre-order information is not pulled into the ShopApp and anyone who purchases with on our site with Shop, Amazon, Apple or Google pay also doesn't get tagged.
Thanks for the kind words! We're really glad to hear the app has been working better for you and that our team could help get WOD set up smoothly. 😊
About the untagged orders, that can sometimes happen but it shouldn’t be frequent, so we’d be happy to review a few examples and your setup to see what might be causing it.
Please reach out to our support team, we'll be glad to help! 🚀
So far it's been a pretty good experience. Would love better tagging integration with quick pay options. It would also be much easier if we could update button styles on our own instead of reaching out to tech support.
Thank you for the thoughtful review and feedback!
We’re glad to hear your experience has been positive so far. We really appreciate you sharing these suggestions around improved tagging with quick pay options and more self-serve button styling. This kind of input is incredibly valuable and helps guide future improvements. If there’s anything we can help with in the meantime, feel free to reach out—we’re always happy to assist!
We’ve been using this app consistently for some time now, and it has been a fantastic tool for setting up a proper preorder system. Like any system, we’ve encountered a few issues and bugs along the way, but I must say the Preorder App team has been absolutely wonderful. They’re always quick to respond and have gone above and beyond to provide the help we needed, making the resolution process smooth and stress-free.
Hi there apostl team!
Thank you for sharing your experience! It’s great to hear that our app has been a valuable tool for your store. We truly appreciate your patience and understanding as we work through any challenges, and we’re glad that our team has been able to provide prompt and thorough support.
If you need help with anything else, you know where to reach us!
good app :) - you should be able to select one product and click to add all sizes to preorder instead of having to go into each size though! and sometimes there is issues with using this app while running promotional codes and the codes not working with the app
Hi there OnceWas team!
Thank you for your detailed feedback about our app. Can you tell us more about the issues you've encountered? You can also reach out to us by clicking on the chat widget within the app. We are eager to help you out and to ensure that everything is working on your store.
We hope to hear from you soon!
Después de usar varios, pre-order now ha sido el único que no me ha generado errores y fallos en los productos de preventa.
Si facilitaría algunas instrucciones porque al comienzo no sabes bien para que sirve cada cosa y también la posibilidad de customizar los textos porque quedan algo descompuestos con nuestra imagen
Hi alliwant team!
Thank you for sharing a detailed review. We're glad you found our app and that everything is working well in your store. We appreciate the feedback about adding instructions during installation. I agree as well that adding fields where you can customize the text would be very helpful.
We can help you with the customizations so your store would look even better. All you need to do is to reach out to us, our support team will be happy to help!
Early support is effective for onboarding. We've had issues since in terms of Products showing as Enabled for Pre Order - but no Pre Order functionality. As with most 3rd party Apps, these guys are intent on sending Articles designed to fix problems instead of offering genuine service. It's only when you advise of cancellation that you get some movement. Kudos to the first App that actually supports their product and offers genuine value for money - they are thin on the ground. Pleasingly the glitch in their platform that was causing the failure has now been fixed and we are once again operational
Thanks for taking the time to write this review! We appreciate you giving us the chance to improve our product and services. I want to make sure your experience with Pre-Order Now is a smooth ride from now on!
Hannes Bez | Director of Customer Experience
Though the settings can be confusing and there are no tutorial resources that are easy to access, the WOD Pre-Orders App customer service makes up for it!
Hey there Virtue Love and team!
We're glad to hear that our support team was able to help you out! We appreciate your honest feedback, and we'll work hard to ensure you have the tools you need to easily set up pre-order on your store.
If you need help with anything else, you know where to reach us!
The Customer Service I received was so quick and handy. James was very helpful to resolve the issue. Highly appreciated!
Hey there BabyRest and team!
Thank you for your kind feedback about James! We will ensure that he is recognized for his hard work.
In regard to your review, is there anything you think can be improved to enhance your experience? Your input is important to us, and we would like to hear if you have any suggestions.
We look forward to hearing from you!
Responsive and helpful tech support! Thank you so much to Alina for the thoughtful troubleshooting!
Hi there Cheyanne Symone and Team!
Thank you for taking the time to leave a review! We'd love to hear more about your feedback. Is there anything else we can do to make your experience even better?
Please reach out and we'd be glad to help you out!
