整體評分
4.5
各級評分數量
  • 82% 的評分為 5 顆星
  • 9% 的評分為 4 顆星
  • 3% 的評分為 3 顆星
  • 1% 的評分為 2 顆星
  • 4% 的評分為 1 顆星
2024年2月13日

Excellent customer service!

happyjagabee store
日本
使用應用程式 5年多
Website on Demand Studio, LLC 已回覆 2024年2月15日

Hey happyjagabee store!

Thank you for your kind words for our support team! This review just made our day. We appreciate your support a lot.

If you need help with anything else, you know where to reach us!

2024年3月5日

Excellent customer service at 7:00pm PST.

Cincha Travel
美國
使用應用程式 1年多
Website on Demand Studio, LLC 已回覆 2024年3月7日

Hi Cincha Travel team!

We do our best to make our support team available 24/7. Thank you so much for sharing your feedback, this helps us a lot.

If you need help with anything else, you know where to reach us! Thank you for choosing Pre-Order Now!

2024年2月14日

This app was easy to implement and the support has been very helpful, especially Sunny. Don't hesitate to add it to your shopify store, we have been using it for a couple years now and are very satisfied.

B2BFAB
美國
使用應用程式 2年多
Website on Demand Studio, LLC 已回覆 2024年2月16日

Hi B2BFAB team!

Thank you so much for your wonderful review! We're thrilled to hear that our app has been easy to implement and that you've found our support team, especially Sunny, to be very helpful. It's wonderful to know that you've been using our app for a couple of years and remain very satisfied with it.

If you need help with anything else, you know where to reach us!

2024年2月2日

Been using this for app for a few years. Had an issue with it recently and Alina from customer service was able to resolve it for me right away. 10/10 app! 10/10 support!

Lil' Libros
美國
使用應用程式 4年多
Website on Demand Studio, LLC 已回覆 2024年2月6日

Hey, Lil' Libros and Team!

Thank you for your continuous support of our app. It's our honor to help you out and we'll make sure to continue to provide you with the assistance you need!

Please reach out if you need help with anything else!

2024年2月13日

Super quick support!

Jamie Slye Hats + Accessories
美國
使用應用程式 大約2年
Website on Demand Studio, LLC 已回覆 2024年2月15日

Hi there Jamie Slye Hats + Accessories!

Thank you so much for your kind words! We're thrilled you had a positive experience with our support team. Providing fast and helpful assistance is our top priority, and we're glad to see that reflected in your feedback.

If you have any questions or need further assistance, please don't hesitate to reach out. We're here to help!

2024年2月12日

Sunny was super helpful and very polite in solving our issue, thanks!

Maiami
德國
使用應用程式 2年多
Website on Demand Studio, LLC 已回覆 2024年2月13日

Hi Maiami team!

Thank you for taking the time to share your positive experience with us! Sunny will love it when he sees this!

If you have any further questions or concerns, don't hesitate to reach out. We're here to help!

2024年2月16日

Hi.
I was having problems getting the pre-order app to work for our Easter Collection. I did not realize that I had to make an update & embed the app in my store.
Sunny replied very quickly, identified the problem & sent me a video link to show me how to update my store.
Thanks for the great customer service.
Karen, Bean and Goose Chocolate

beanandgoose
愛爾蘭
使用應用程式 1年多
Website on Demand Studio, LLC 已回覆 2024年2月19日

Hey, Karen!

Thank you for your feedback! We appreciate you sharing your experience with us. It's great to hear that Sunny responded quickly and was able to help you resolve the issue with embedding the app in your store.

If you have questions or need help with anything, please don't hesitate to reach out. We're here to support you!

2024年2月11日

I've tested all the pre-order apps and this is by far the easiest to use. customer support was incredibly quick to make changes and help me out.
Thanks Zach!

emamaco
澳洲
使用應用程式 接近2年
Website on Demand Studio, LLC 已回覆 2024年2月13日

Hey there emamaco and team!

Thank you for your glowing review! It's great to hear that Zach provided you with prompt assistance and made the process smooth for you. We appreciate your support.

If you ever need anything else, feel free to reach out to us!

2024年3月13日

Excellent customer service! Thank you!

Nolita
美國
使用應用程式 3個月
Website on Demand Studio, LLC 已回覆 2024年3月18日

Hey there Nolita and team!

Thank you for your amazing feedback on our support team! We work hard to ensure that we provide the best customer experience possible, and I'm glad we were able to help you out.

If you have any questions or need help, you know where to reach us!

2024年2月9日

Alina is so incredibly helpful. After a different CSR did not adequately respond to my ticket, Alina corrected the issue in under an hour.

Foraged and Sown
美國
使用應用程式 大約1年
Website on Demand Studio, LLC 已回覆 2024年2月12日

Hi there Foraged and Sown team!

We're delighted to hear about your positive experience with Alina! Providing an excellent customer experience is our priority, and we're glad she was able to promptly resolve your issue.

If you need any further assistance, don't hesitate to reach out!