Reviews (1,464)

Overall rating
4.5
Counts per rating level
  • 81% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective pre-order management, noting it boosts sales with its easy setup and user-friendly interface. The customizable settings and clear shipping times enhance customer service and sales. The app is reliable across various businesses, and the customer support, especially from personnel like Alina, is praised for its responsiveness and helpfulness during setup and off-hours.

June 1, 2020

I have used this app for a while now, and it has worked as described. I had one thing that needed to be taken care of and they took care of it instantly. I highly recommend using this app if you need to take pre-orders for your products. Just be on the look out for customer to send you "Wait What?" lot of people don't read everything on your site while ordering. Thanks guys!

Ruppert Garden Tools, LLC
United States
Almost 2 years using the app
Website on Demand Studio, LLC replied June 3, 2020

Thanks! Feedback is highly appreciated :)

February 14, 2020

This app was a life saver app for me. I needed 3 kind of selling techniques so 3 categories for my products: Category #1 only for a certain period of time (seasonal collection), Category #2: products that can go out of stock (current collection) and Category #3 for a launch of a new product.
I wasn't sure how to set up these as efficiently as possible so I contacted the support and Robert explained everything step by step.
It saved me so much time and not to mention the increase of revenue I will get from allowing customers to still order out of stock products by the time I receive my new inventory.
The app is very intuitive and I contacted the support only because I didn't want to waste any time and ask what was the best way to set up my 3 categories as quickly as possible.
The answer was super fast. I bought another app form this company "Wholesale Now" and same thing, excellent app, very intuitive and the support is amazing. Yes the app might be a bit more pricey but "my peace of mind" is priceless and this is what I have with these 2 apps.

Léa France®
United States
Almost 2 years using the app
October 26, 2021

Hands down one of the best apps I use. In tough situations where inventory might be delayed I use pre-order to manage sales and reduce customer service inquires of "when will this be in-stock"

Bags Boards
United States
Almost 2 years using the app
Website on Demand Studio, LLC replied October 27, 2021

It's a pleasure to be working with Bags Boards team! They were extremely patient and cooperative. Hands down one of our best merchant around!

If you have any other issues, support@websiteondemand.ca
We'll solve everything for you ;)

Cheers!
-- Chud and the Preorder Now support team

March 17, 2022

I had some trouble getting it set up in the beginning so I reached out to their support team for help. Rasheem got back to me immediately and solved my issue. The button is now up and running perfectly on my site!

SarahBethYoga Store
United States
Almost 2 years using the app
Website on Demand Studio, LLC replied March 17, 2022

Hello to our friends at SarahBethYoga Store

We are extremely happy to hear this! We appreciate you leaving us this awesome review! We will definitely relay your appreciation to Rasheem, who we know will be delighted to read your comment. We love having you as a customer and we are always here to help your Shopify store succeed!

Cheers,
Pushpesh & the Pre‑order Now Support Team

March 22, 2022

I used this app to continue to sell on preorder while I was out of stock and it worked perfectly. Support was also very quick to respond to questions.

InfinityClips
United States
Almost 2 years using the app
Website on Demand Studio, LLC replied March 23, 2022

Hello to our friends at InfinityClips

Thank you for your glowing review. We're so happy to hear that you are enjoying Pre‑order Now and we are glad our support team could assist you! We love having you as a customer and are always here to help your Shopify store succeed! We appreciate the high recommendation.

Tanu & The Pre‑order Now Support Team

September 12, 2022

Very Helpful and Nice!!! helped solve all my problems and was very helpful to answer all my questions. Thank you!!!

Spornia Sports
United States
Almost 2 years using the app
Website on Demand Studio, LLC replied September 13, 2022

Hello to our friends at Spornia Sports

Thanks for sharing your review with us and the community. We're thrilled to learn that you are enjoying Pre-Order now. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store great success!

Tanu & The Pre‑order Now Support Team

March 5, 2021

What sets this app apart is the customer service. I had a formatting issue that needed attention and I received help in less than 15 minutes after creating a ticket. Can't beat that sort of support!

Arcturus Gear
United States
Almost 2 years using the app
Website on Demand Studio, LLC replied March 10, 2021

Hello friends at Arcturus Gear

Thank you for leaving us this awesome review! We appreciate your kind words :-) We are happy we could help!

-Melissa & The Pre-order Now Support Team

July 25, 2020

I am starting small with one item for pre-order and all is working as expected. Appreciate the ease of use!

MAKE AMERICA PLAID AGAIN
United States
Almost 2 years using the app
Website on Demand Studio, LLC replied July 27, 2020

Hello to our friends from MAKE AMERICA PLAID AGAIN!

Thank you for leaving this awesome review! We're glad that our app is easy to use :-) Don't hesitate to email us if you have any questions! We wish your store major success online!

Melissa & The Pre-Order Now Support Team

May 26, 2022

Great app with EXCELLENT, direct to agent customer service who will customize the app to suit your needs. 10/10

Creamalicious
United States
Almost 2 years using the app
Website on Demand Studio, LLC replied May 30, 2022

Hello to our friends at Creamalicious

Thank you for the amazing review. We're delighted to hear that you had a positive experience with our app, and we are glad our support team could assist you! We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support!

Tanu & The Pre‑order Now Support Team

November 24, 2022

Works great! I use it all the time. I had one glitch and the help desk was super helpful (Aman!) Would recommend.

Treehouse Toy Co.
Canada
Almost 2 years using the app
Website on Demand Studio, LLC replied November 25, 2022

Hello to our friends at Treehouse Toy Co.

Thank you for the amazing review. We're delighted to hear that you had a positive experience with our app and we are glad that Aman could assist you! We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock!

Tanu & The Pre‑order Now Support Team