Reviews (1,464)

Overall rating
4.5
Counts per rating level
  • 81% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective pre-order management, noting it boosts sales with its easy setup and user-friendly interface. The customizable settings and clear shipping times enhance customer service and sales. The app is reliable across various businesses, and the customer support, especially from personnel like Alina, is praised for its responsiveness and helpfulness during setup and off-hours.

March 15, 2022

I really wish they had a way to not allow mixed carts. The customer service team was great fast help and friendly as all got out. Just add that feature, please!!!! Otherwise outstanding.

Emerald City Collectibles
United States
Over 1 year using the app
Website on Demand Studio, LLC replied March 15, 2022

Hello to our friends at Emerald City Collectibles

Thank you for leaving this thoughtful review! We appreciate you taking the time out to share this review with us and the community! We are delighted our support team has been helpful to your requests. Thank you for leaving us the feedback. We are always looking for ways to better our service, and your feedback is a valuable part of that process. We have added your request to our feature list and we will intimate you when we roll out this feature.

Cheers,
Pushpesh & the Pre‑order Now Support Team

May 2, 2020

Works exactly as expected with fast helpful support for tweaking. Would definitely recommend. Thanks!

Smartliners
Canada
Over 1 year using the app
March 16, 2022

Customer support is amazing. They helped make sure that everything was completed and ready for my customers to start purchasing my product.

Israel Brand
United States
Over 1 year using the app
Website on Demand Studio, LLC replied March 16, 2022

Hello to our friends at Israel Brand

Thanks for the awesome review. We're so happy to hear that you are enjoying Pre‑order Now. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success!

Cheers,
Pushpesh & the Pre‑order Now Support Team

April 27, 2022

The app is exactly what we needed and support is outstanding. I would use it to all my further stores and recommend it to anyone. Cheers

Little Chonk
United States
Over 1 year using the app
Website on Demand Studio, LLC replied April 27, 2022

Hello to our friends at Little Chonk

Thank you for the amazing review. We're delighted to hear that you had a positive experience with our app, and we are glad our support team could assist you! We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! We appreciate the recommendation!

Tanu & The Pre‑order Now Support Team

July 17, 2018

This app has been fantastic and the support from Chris superb! Sometime we get caught short on product and this app enables us to continue selling and also inform potential customers about arrival ETAs

Highly recommended

Salliau
Australia
Over 1 year using the app
February 9, 2022

Great app and better than others I've used. The service is fantastic and very helpful. Rasheem helped me resolve my issue by digging into it thoroughly as I had a developer do a custom Pre-order button previously and it was the reason the app didn't have the settings I wanted. But all fixed and working fine now.

Game Guys
Australia
Over 1 year using the app
Website on Demand Studio, LLC replied February 10, 2022

Hello to our friends from Game Guys

Thank you for your glowing review. We're so happy to hear that you are enjoying Pre‑order Now. Rasheem is our team's superstar and we are elated that he was able to assist you. We love having you as a customer and are always here to help your Shopify store succeed!

Tanu and The Pre‑order Now Support Team

January 14, 2024

Great experience with using this app! This app saved my sales when I ran out of inventory and the support team is top tier!

Kinkz Hair Products
United States
About 1 year using the app
Website on Demand Studio, LLC replied January 16, 2024

Hi there Kinkz Hair Products and Team!

Thank you so much for your wonderful and heartwarming feedback. Nothing makes us feel better than this, we are truly happy to know that we were able to help you out!

Please reach out if you need our help! Our support team is always available for you.

Edited September 24, 2019

The support was fast. This is exactly the app and functionality I was looking for. Integrates well with my theme. A little pricey overall, but otherwise I would recommend it.

Borg Motorsports
United States
Over 1 year using the app
December 28, 2022

The app is very easy to use and configure. The newly added notification option has really made this a single option application for new (not yet in stock) and backordered items you want to pre-sell. I was having a small issue with the settings and was able to jump on chat with Aman and he helped me work through the problem and get everything working as it should. Good app with good support!

Gutter Pro Vac
United States
Over 1 year using the app
Website on Demand Studio, LLC replied January 1, 2023

Hello to our friends at Gutter Pro Vac

Thanks for sharing this review with us and the community. We're thrilled to learn that you are enjoying Pre-Order now and that our support team was able to assist you. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store great success!

Cheers,
Pushpesh & the Pre‑order Now Support Team

November 22, 2018

So far great app and support. Highly recommend it. I did contacted support about 1 question and got response quickly. Love it.

FrenchPressCoffee.com
United States
Over 1 year using the app