Overall rating
4.5
Counts per rating level
  • 82% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to replace out-of-stock items with pre-order buttons, improving customer experience and potentially increasing sales. It's praised for its easy integration, user-friendly nature, and customization options. The partial payment feature is particularly appreciated. Despite some initial interface challenges, the app's customer service is commended for its prompt and efficient responses, even outside regular business hours.

November 17, 2020

Very good App that is pretty easy to use. Great feature to add to your store for adding good customer experience.

Twistedsage.com
United States
Over 1 year using the app
Website on Demand Studio, LLC replied November 19, 2020

Hello friends at Twistedsage.com

A huge thank you for giving us this review! :-) We're glad we could help ;-) Don't hesitate to reach out to us if you have any more queries, we are happy to help.

-Melissa & The Pre-order Now Support Team

October 31, 2017

App works very well, and the backup service from Chris is very prompt..Thanks

Shervey Solar Pumps
Australia
Over 1 year using the app
January 19, 2023

Very helpful, easy to setup! Quick response! Good support!
Thanks again for your support and quick answers.

The East India Company - Collections
United Kingdom
Over 1 year using the app
Website on Demand Studio, LLC replied January 24, 2023

Hello to our friends at The East India Company - Collections

Thanks for sharing your review with us and the community. We're delighted to hear that our support team was able to provide you with excellent support. We go above and beyond to help every merchant and I'm glad that we hit the mark for you. We wish you and your store great success!

Tanu & The Pre‑order Now Support Team

May 18, 2022

Me gustó la aplicación, por problemas con mi tema no he podido implementarla, pero debería funcionar correctamente. Buena app

SoyMomo
Chile
Over 1 year using the app
Website on Demand Studio, LLC replied May 20, 2022

Hello to our friends at SoyMomo

Gracias por compartir su evaluación con nosotros y la comunidad. Estamos encantados de saber que está disfrutando de la reserva ahora. No podemos agradecerle lo suficiente por tomarse el tiempo para compartir sus comentarios con nosotros y recordarnos por qué hacemos lo que hacemos. ¡Le deseamos a usted y a su tienda mucho éxito!

Tanu & The Pre‑order Now Support Team

January 21, 2019

I haven't had a chance to use the App much yet but I can say that my experience with Customer Service has been stellar! If the App is that good then I will be very impressed!

Hallmark Scrapbook
United States
Over 1 year using the app
Edited March 23, 2023

Nicoz was super helpful in resolving an issue for me efficiently and quickly. I've used this app a few times before and it's really a lifesaver.

Ponyo Horsewear
United Kingdom
Over 1 year using the app
Website on Demand Studio, LLC replied March 8, 2022

Hello to our friends at Ponyo Horsewear

Thank you for the amazing review. We're delighted to hear that you had a positive experience with our app. We are glad our support team could assist you! We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock!

Tanu & The Pre‑order Now Support Team

February 7, 2020

Works as advertised! Great app to pre-launch your first product! I used it to pre-launch my DaVinci Resolve course, and it worked like a charm!

Shop SBG
United States
Over 1 year using the app
January 25, 2023

Had an issue getting app to work. Contacted support and Aman was great! Within five minutes he fixed the problem and had our pre-order up and running.

Conrad's Confectionery
United States
Over 1 year using the app
Website on Demand Studio, LLC replied January 27, 2023

Hello to our friends at Conrad's Confectionery

Thanks for sharing your review with us and the community. We're delighted to hear that Amandeep was able to provide you with excellent support. We go above and beyond to help every merchant and I'm glad that we hit the mark for you. We wish you and your store great success!

Tanu & The Pre‑order Now Support Team

June 3, 2021

It's a good app to help my business, so my customer could choose pre-order for the next order. It's a simply way to make my business more flexible.

Sideline Label
Indonesia
Over 1 year using the app
Website on Demand Studio, LLC replied June 4, 2021

Hello friends at Sideline Label

Thank you for taking the time to leave us this review! Happy selling! :-)

-Melissa & The Pre-order Now Support Team

March 28, 2022

Customer service was so quick and so helpful! I just downloaded and had an issue with the badge not appearing as it should. They quickly fixed it for me, no sweat.

DEVAN GREGORI
United States
Over 1 year using the app
Website on Demand Studio, LLC replied March 30, 2022

Hello to our friends at DEVAN GREGORI

Thank you for your glowing review. We're so happy to hear that you are enjoying Pre‑order Now and we are glad our support team could assist you! We love having you as a customer and are always here to help your Shopify store succeed!

Tanu & The Pre‑order Now Support Team