Overall rating
4.5
Counts per rating level
  • 82% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to replace out-of-stock items with pre-order buttons, improving customer experience and potentially increasing sales. It's praised for its easy integration, user-friendly nature, and customization options. The partial payment feature is particularly appreciated. Despite some initial interface challenges, the app's customer service is commended for its prompt and efficient responses, even outside regular business hours.

November 27, 2020

I completely sold out of my products with my Black Friday sale & wanted to keep selling so I used Pre-order Now to keep selling my products & it is such a user-friendly, easy to follow app. The support team is super quick & reliable! Highly recommend!

ella luna pampas
Canada
9 months using the app
Website on Demand Studio, LLC replied November 27, 2020

Hello friends at ella luna pampas

We are super happy that the app has been working so well for you! Thank you for leaving us this awesome review we really appreciate it! :-)

-Melissa & The Pre-order Now Support Team

January 1, 2023

the best app it helps me alot the best app it helps me alot the best app it helps me alot the best app it helps me alot

heziusa
United States
8 months using the app
Website on Demand Studio, LLC replied January 1, 2023

Hello to our friends at heziusa

Thanks for sharing your review with us and the community. We're delighted to hear that our support team was able to provide you with excellent support. We go above and beyond to help every merchant and I'm glad that we hit the mark for you. We wish you and your store great success!

Cheers,
Pushpesh & the Pre‑order Now Support Team

December 9, 2020

I tried another app first, and it just didn't work. Installation was impossible. Deleted that and tried this which was actually my second choice. It should have been my first. This app is simply outstanding. Its interface is simple to use. All the options are customizable, which is something that the developers do not do a good job of promoting. If you want the pre-order button to be in Spanish (my case) or to say something other than pre-order, you can do that. Simple to install, simple to uninstall, it literally saved us this Holiday season when we had some issues with delayed deliveries from our overseas suppliers. If you're looking for an app that allows you to do pre-orders, stop looking and install this app.

Un Coquí de Boriquén
United States
8 months using the app
Website on Demand Studio, LLC replied December 10, 2020

Hello friends at Un Coquí de Boriquén

Thank you for this thorough and superb review! We sincerely appreciate you taking the time out to write this and we are extremely happy that the app has been useful to you. We wish you an awesome holiday season with lots of sales! ;-)

-Melissa & The Pre-order Now Support Team

April 7, 2020

This app is easy to use and instantly captured pre-orders for my shop. I had an issue with some images not displaying correctly on my site after I installed this app and when I contacted customer support, they fixed it very quickly and without hassle.

Dumpster Fire Candle
United States
8 months using the app
September 11, 2017

Super easy to use and works as advertised! Support team is also very helpful and responsive.

Definitely recommend.

Totalleecase
United States
8 months using the app
October 26, 2022

カスタマーサポートがめちゃくちゃレスポンス早くて良いです。表示が崩れていたのですが、問い合わせたところすぐにサポーター側で作業して下さって5分程度で解決しました。とても助かりました。予約販売機能自体もスムーズに使えています。

CACTUS TOKYO公式オンラインストア|サボテンからできたサステナブルな革製品
Japan
8 months using the app
Website on Demand Studio, LLC replied October 27, 2022

Hello to our friends at CACTUS TOKYO公式オンラインストア|サボテンからできたサステナブルな革製品

私たちとコミュニティとあなたのレビューを共有してくれてありがとう.サポートチームが優れたサポートを提供できたことを嬉しく思います。私たちはすべての商人を支援するために上を行きます.あなたとあなたのお店が成功することを願っています!

Tanu & The Pre‑order Now Support Team

March 29, 2023

I appreciate that they offer customizable displays to show that my items are on pre-order. They also have fantastic customer service. When you're in the app, there's a little chat bubble and Nicoz helped me troubleshoot some things pretty quickly. Highly recommend and worth the money.

Auralign
United States
8 months using the app
Website on Demand Studio, LLC replied March 30, 2023

Hello to our friends at Auralign

Thanks for sharing your review with the community and us. We're delighted to hear that Nicoz was able to provide you with excellent support. We go above and beyond to help every merchant and I'm glad we hit the mark for you. We wish you and your store great success!

Tanu & The Pre‑order Now Support Team

August 24, 2022

Amandeep in customer support is the absolute best! 10 Stars!!
The app fulfills many of the requirements I was seeking.
Definitely recommend!

HARD®
United States
8 months using the app
Website on Demand Studio, LLC replied August 25, 2022

Hello to our friends at HARD®

Thank you for the glowing review. We're so happy to hear that you are enjoying Pre‑order Now. Amandeep is the superstar of our team and we are elated that he was able to assist you. We love having you as a customer and are always here to help your Shopify store succeed! We’ll make sure we pass your kind words along to Amandeep, who we know will be delighted to read your comment. We appreciate the recommendation!

Tanu & The Pre‑order Now Support Team

June 7, 2022

App works well and is super easy to use. Anytime we had an issue the support has been super helpful.

Cura Home
United States
8 months using the app
Website on Demand Studio, LLC replied June 8, 2022

Hello to our friends at Cura Home

Thank you for the amazing review. We're delighted to hear that you had a positive experience with our app, and we are glad our support team could assist you! We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! We appreciate the recommendation!

Tanu & The Pre‑order Now Support Team

February 14, 2018

LOVE THIS APP COMPANY!!! WORKS AMAZING-SO MUCH BETTER THAN THE OTHER BIGGER APP COMPANIES. YOU HAVE A LOYAL CUSTOMER HERE!!!

Texas Sludge
United States
8 months using the app