Reviews (1,485)

Overall rating
4.5
Counts per rating level
  • 81% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for enabling effective pre-orders, boosting sales, and managing special orders with extended shipping times. They appreciate its user-friendly setup, customizable options, and partial payment features. Instructional videos are also well-received for simplifying usage. The customer support is praised for being responsive and quickly resolving issues through online chat and email, ensuring a reliable performance and positive user experience.

July 16, 2020

not exactly what I need - but probably the best of what's available right now. I have tried a few of the apps - and none are great... but this one is at least a solid good.

PodcastMerch.com
United States
4 months using the app
Website on Demand Studio, LLC replied July 16, 2020

Hello to our friends from PodcastMerch.com!

Super cool of you to leave us this positive review! We appreciate you using our app! Is there any way we can serve you better to earn that fifth star? Do let us know - it is truly helpful! We hope PodcastMerch.com is super successful online!

Melissa & The Pre-order Now Support Team

July 15, 2020

So far so good. I will get back to this review once I've received some pre-orders. But so far its what I was looking for!

BURGEON BLEU ®
United States
4 months using the app
Website on Demand Studio, LLC replied July 16, 2020

Hello to our friends from BURGEON BLEU!

Thank you for the awesome review!, we really appreciate it, don't hesitate to reach out to us!, we're always here to assist!, we wish you the best on your eCommerce journey! :-)

-Melissa & The Pre-Order Now Support Team

July 15, 2020

Absolutely brilliant!
Not only does this app flexibly manage preorders, it lets you tag the images with a preorder banner AND put a warning on the cart when a customer mixes preorders and in stock items. Highly recommended!

Irish Railway Models
Ireland
Over 1 year using the app
Website on Demand Studio, LLC replied July 15, 2020

Hello to our friends from Irish Railway Models!

Thank you for such a great review!!, we really appreciate it!, we're glad you love and recommend the app, we hope your store is super-successful online! :-)

-Melissa & The Pre-Order Now Support Team

July 14, 2020

Easy to set up and works perfectly. And best part is that it is free if you only need it for 1 product! 5 stars!

Ultra Sparklers
United States
5 months using the app
Website on Demand Studio, LLC replied July 14, 2020

Hello to our friends from Ultra Sparklers!

So nice of you to leave us 5 stars here on the Shopify app store!, we're glad you like the app, hope your online store sees huge success!! ;-)

-Melissa & The Pre-Order Now Support Team

Edited July 14, 2020

Loved it all, there's nothing I can recommend to think of to improve it even slightly. Works and functions very seamlessly

Charli and Kate
Australia
About 2 months using the app
Website on Demand Studio, LLC replied July 14, 2020

Hello to our friends from Charli and Kate!

So cool of you to leave our app this great review. Glad it's working well for you!, Hope your store is super-successful online!

-Melissa & The Pre-Order Now Support Team

July 11, 2020

I ran out of items but I did reorder more. This offered me the ability to continue selling even though the stock ran out. I appreciate this functionality. Thank you Preorder Now.

Statement Piece NY
United States
26 days using the app
Website on Demand Studio, LLC replied July 13, 2020

And thank you for the positive feedback!

Glad everything is working great so far. Let us know whenever you encounter any trouble.

Stay safe 👼

July 10, 2020

this app did not work for me, I deleted it after less than 24 hours, and yet they still charged me for a full months usage, even though I received a cacellations. I would NOT recommend this app

The Wild Siren
United States
About 4 hours using the app
Website on Demand Studio, LLC replied July 13, 2020

Hello friends from Wild Siren,

This is Sean, the Customer Success Manager with Pre Order Now. Sounds like you may have been charged here when you didn't want to be? Can we issue you a credit for that amount? Please let me know.

We don't want anyone to be charged for our app who doesn't wish to be...

Let me know :) I'm here to help!

Sean H

July 10, 2020

Love this app, amazing support when you need them,
Thank you for your great app, I recommed to everyone.

The Rugs Outlet
United Kingdom
About 3 years using the app
Website on Demand Studio, LLC replied July 10, 2020

Hello to our friends from The Rugs Outlet!

Thank you for leaving this great review!, we really appreciate it!. We wish your store much success!. :-)

-Melissa & The Pre-Order Now Support Team

July 9, 2020

This is my first time using this app and so far i find it nice and i'm still getting the hang of it.

Rashondaunique
United States
4 months using the app
Website on Demand Studio, LLC replied July 9, 2020

Hello to our friends from Rashondaunique!

Thanks for leaving us this review!, we really appreciate it!, don't hesitate to reach out with any questions you may have, our support team is here to guide you along the way :-)

-Melissa & The Pre-Order Now Support Team

Edited July 9, 2020

I used this app to help me continue to scale during the pandemic and it was great. It really helped to build my company in this trying time.

OOLI BEAUTY
United States
3 months using the app
Website on Demand Studio, LLC replied July 9, 2020

Hello to our friends from OOLI BEAUTY!

We appreciate and thank you for this awesome review!, we're extremely happy that our app has been helpful to you during this pandemic!, we hope your store sees huge success online.

-Melissa & The Pre-order Now Support Team