Preorderly • Preorder PreSale
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This app is great when it works. Unfortunately most of the time it only pulls through the first few products from my store and does not allow me to select any others. I have installed and reinstalled in many times, such a shame :(
The worst app. Do not waste your time and money even. The app caused such a mess in both our stores ( we used it for 2 of our stores). It randomly put our items for pre-order. The support did not provide any reasonable explanations or solutions. Sometimes they just responded "That is very strange" to our extensive emails stating that the app is not doing its only job correctly. We requested a refund several times but did not receive it. Extremely disappointed.
Update:
Victoria, the issue that you had been facing with the app is resolved. If you would like to give us one more chance, I will personally make sure that you are up and running in no time. Once more, my sincerest apologies for the inconvenience.
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Hello to our friends at Wigiwama B2B
Thank you very much for leaving us this feedback. This is Pushpesh, the Customer Success Manager with Preorderly Pre‑order NOW.
I want to extend my sincerest apologies for the negative experience that you had with our app. As discussed, the issue is happening because of the recently released Shopify updates. Our developers are already working on your issue and trying to get it fixed at the earliest. Please check your email for updates. We are working hard to get you up and running as quickly as possible. We have also initiated the refund for your both stores.
At Preorderly Pre‑order NOW, we pride ourselves on giving our 100% every day to ensure that our customers’ needs are met. Your concern was not handled properly, and we are going to take steps to ensure that this situation does not repeat itself. I want to thank you for bringing this issue to our attention. We are always looking for ways to better our service, and your feedback is a valuable part of that process.
Regards,
Pushpesh & the Preorderly Support Team
So far, So great! I downloaded a bunch of different preorder apps, and this one was the only one that seemed to integrate seamlessly. When I had an issue, the team was VERY quick and very responsive! Super happy I found this app!
Hi Kat,
We're truly grateful that you've taken a moment to share your amazing feedback with us! We're thrilled to hear that our app has seamlessly integrated into your store and also our team was able to provide prompt support.
Your satisfaction is our top priority, and we're committed to ensuring that our app continues to meet your needs. If you have any further questions or need assistance, please don't hesitate to reach out. We're always here to help!
Cheers,
PreOrderly Support team
Sometimes I cant just not figure out why the pre-order doesnt show. So I start from scratch. But unfortunately today I just dont seem to get it working. When it works its great tho!
Hi! Our team sent you an email to help you with your issue :). Please check.
We are available at preorderly-support@codeinero.net 24/7 too. Thanks!
Experienced difficulties right after installing the app. Asked for support and within less than hour all was sorted! Excellent customer service 10/10
Perfect for my little virtual chocolate shop. I can manually show that a product is SOLD OUT and choose to allow pre-order if I like. I don't brag about my tech skills so suffice it to say this was easy to install, navigate and works great! Thank you Preorderly!
This app is wonderful and exactly what I've been waiting for
It help me so much on receiving orders which is in pre-order status, It's can be easily done by specific products and collections. Also support team help me in customization to fix my theme style.
So far the app is okay, but the ads for their other products make it a bit a annoying to use. Other than that it does its job.
AMAZING SUPER EASY TO WORK WITH
-Poppin Hoez Team