Preorderly • Preorder PreSale

Preorderly • Preorder PreSale

Avaliações (150)

Avaliação geral
4,6
Pontuação por nível de classificação
  • 81% das classificações são de 5 estrelas
  • 10% das classificações são de 4 estrelas
  • 5% das classificações são de 3 estrelas
  • 1% das classificações são de 2 estrelas
  • 2% das classificações são de 1 estrelas
29 de janeiro de 2018

This is great app. Good to have a free app like this for a startup commerce business! Good support staff too! thank you

Zofunk Products
Estados Unidos
Over 2 years usando a aplicação
14 de abril de 2023

We experienced the very best support from Preorderly. Saman was speedy, helpful and went out of his way to help us understand the issue and take action.

The app works for us, and it works well in bringing in MTO for our small business.

Worth more than 5 stars.

ROWDY BAGS UK
Reino Unido
Over 2 years usando a aplicação
Questão respondida por cnversion.io 14 de abril de 2023

Hi Rory,

Great to hear that you had a positive experience with Preorderly and also Saman was able to provide excellent support.
Thank you for taking the time to leave us such a wonderful review. Your feedback means a lot to us and we're thrilled to know that our app is helping your small business bring in more made-to-order sales.

Please don't hesitate to reach out if you have any further questions or if there's anything else we can assist you with. We appreciate your business and look forward to continuing to support you.

Cheers,
PreOrderly Support team

31 de agosto de 2022

The app is exactly what I want. I have tried a few apps; this one is the best. And the support is the excellent, prompt reply. Solve my problem very quickly.

:BE/NOTABLE/
Hong Kong, RAE da China
Over 2 years usando a aplicação
Questão respondida por cnversion.io 31 de agosto de 2022

Hello to our friends at :BE/NOTABLE/

Thank you for taking out the time to share this review with us and the community. We're delighted to hear that our support team was able to assist you! We love having you as a customer and are always here to help your Shopify store succeed!

Tanu & The Preorderly Support Team

Editado a 4 de novembro de 2022

UPDATE: They were having an app-wide malfunction and helped get everything sorted! The app has been malfunctioning for a week and causing havoc in our store. I have been trying to get the developer to fix it and they keep giving me the run around telling me it will be fixed in 24hrs and nothing. The thing is I know that they are lying and have not tried to troubleshoot my store at all. I had given them developer access a week ago and still have not seen anyone from their end log into my store. Completely unprofessional - I would avoid.

Hours
Canadá
Almost 2 years usando a aplicação
Questão respondida por cnversion.io 12 de julho de 2022

Update:

Roman, the issue that you had been facing had been fixed last Friday. Please let me know if you still face any issues and we will look into them right away. Once again, my sincerest apologies for the inconvenience you had to face.

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Hello to our friends at Hours

Thank you very much for leaving us this feedback. This is Pushpesh, the Customer Success Manager with Preorderly Pre‑order NOW.

I want to extend my sincerest apologies for the negative experience that you had with our app. As discussed, the issue is happening because of the recently released Shopify updates. Our developers are already working on your issue and trying to get it fixed at the earliest. Please check your email for updates. We are working hard to get you up and running as quickly as possible.

At Preorderly Pre‑order NOW, we pride ourselves on giving our 100% every day to ensure that our customers’ needs are met. Your concern was not handled properly, and we are going to take steps to ensure that this situation does not repeat itself. I want to thank you for bringing this issue to our attention. We are always looking for ways to better our service, and your feedback is a valuable part of that process.

Regards,
Pushpesh & the Preorderly Support Team

31 de janeiro de 2018

Thank you a lot! This is going to be really helpful and grow my sales!

La Rebellion
Canadá
Almost 2 years usando a aplicação
25 de novembro de 2022

I have to say I am enjoying using this app and support is excellent. We had a little issue once installed but the developers sorted i straight away. I had a questin about variants and the live chat was fab and helped me within minutes. Seems to be excellent value for money and as a small charity things like this really make a difference

Fledglings
Reino Unido
Almost 2 years usando a aplicação
Questão respondida por cnversion.io 28 de novembro de 2022

Hello to our friends at Fledglings

Thank you for taking out the time to share this review with us and the community. We're delighted to hear that our support team was able to assist you! We love having you as a customer and are always here to help your Shopify store succeed!

Cheers,
Pushpesh & the Preorderly Support Team

3 de junho de 2022

Very easy setup for pre-order items. And I have a very large catalog 1000+ skus. Support is also super attentive and helpful.

House of Holiday
Estados Unidos
Almost 2 years usando a aplicação
Questão respondida por cnversion.io 8 de junho de 2022

Hello to our friends at House of Holiday

Thanks for sharing your review with us and the community. We're thrilled to learn that you are enjoying Preorderly. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store great success!

Cheers,
Pushpesh & the Preorderly Support Team

29 de novembro de 2022

Seems great so far, I had to get assistance to setup a pre order and the support was instant and thorough. It's good to know these guys are here for me if i ever need it.

Medical Cannabis Hardware
Austrália
Almost 2 years usando a aplicação
Questão respondida por cnversion.io 30 de novembro de 2022

Hello to our friends at Medical Cannabis Hardware

Thank you for taking out the time to share this review with us and the community. We're delighted to hear that our support team was able to assist you! We love having you as a customer and are always here to help your Shopify store succeed!

Tanu & The Preorderly Support Team

29 de janeiro de 2018

Just trying this app out, will update if I find anything :) Thanks!

Miaothings
Filipinas
Over 1 year usando a aplicação
3 de agosto de 2022

It will help my pre-order sales! and let customers know when the estimated delivery time! and the customer support was amazing. I had a few issues and they were able to help me timely without interfering with the operations. Highly recommended!

Suma Performance
Estados Unidos
Over 1 year usando a aplicação
Questão respondida por cnversion.io 4 de agosto de 2022

Hello to our friends at Suma Performance

Thank you for the glowing review. We're so happy to hear that you are enjoying Preorderly. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success!

Cheers,
Pushpesh & the Preorderly Support Team