Preorderly • Preorder PreSale

Fantastic Support, Needed to get something implemented and they did it straight away. It wasn't 100% what I wanted, but it will do the job! The support is great, the app is what we need, spot on!

Allowing customers to backorder products has saved us from a tonne of lost revenue that would have been incurred due to out stock products. Mohit has provided exceptional support and we're super grateful for his assistance!

The app works okay. It probably could work better and have better interface, but it does what it supposed to do. Recently we experienced issue with the app and unfortunately realised how unprofessional developer's support is and slow to resolve a critical for business issues. Support was so unprofessional that we will be looking to replace the app.

Messaged them over the weakened and was not expecting a response until Monday but I received a response about 10 minutes later which was super quick. They fixed all my issues on the spot and informed me of better improvements in the coming months.

This is great app. Good to have a free app like this for a startup commerce business! Good support staff too! thank you

Preorderly is perfect for products that have a long due date.
This year especially, as COVID has caused lot of delays throughout. We have halved the amount of customer enquiries for due dates on products. Preorderly is easy to use, either default over all products that are out of stock. Or certain collections or products. You can also whittle down to the exact variant. We edit the Buy Now button to say Pre-Order or Buy to Order In, or any words of your choice.
Also add a message, we usually add the ETA of the product next to the Button. We have over 10,000 products, so keeping on top of it all is challenging. Improvements:
1. To be able to export the Products / Collections which are currently active on Preorderly.
2. An ETA date box which will notify us when the date is coming up or passed.

We experienced the very best support from Preorderly. Saman was speedy, helpful and went out of his way to help us understand the issue and take action.

The app works for us, and it works well in bringing in MTO for our small business.

Worth more than 5 stars.

The app is exactly what I want. I have tried a few apps; this one is the best. And the support is the excellent, prompt reply. Solve my problem very quickly.

Great app! Works as described.
It is the only pre order app I could find (for a reasonable price) that allows you to sell current inventory as pre orders (not just sold out items), and to customise the pre order message for individual variants. E.g. if you have a product with 2 colours, but only one colour is available for pre order you can customise the customer end of the product page to show this clearly. My suggestion to the developers for an update to make this app much more efficient : on "Product Settings" when you are customising individual variants, it would be great to be able to select the variants you wish to edit and THEN apply settings in bulk to those variants. As it is, I have to open each variant one by one and apply the settings, even if it's the same settings over and over. Thanks :)

UPDATE: They were having an app-wide malfunction and helped get everything sorted! The app has been malfunctioning for a week and causing havoc in our store. I have been trying to get the developer to fix it and they keep giving me the run around telling me it will be fixed in 24hrs and nothing. The thing is I know that they are lying and have not tried to troubleshoot my store at all. I had given them developer access a week ago and still have not seen anyone from their end log into my store. Completely unprofessional - I would avoid.