Preorderly • Preorder PreSale , 150 条评论
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The team went above and beyond. They were amazing with doing custom icons for the in-stock and preorder buttons we wanted to create for a client. We did a custom in-store button that had a picture of her store and pre-order button that had an image of her shopping bag. All branded. The client was in shock! We are forever grateful and LOVE this app so much! The team was so attentive and always so quick to respond, test, and fix bugs. WE ARE SO HAPPY!
Hello to our friends at Lindsey Leigh Jewelry
Thanks for sharing your review with us and the community. We're thrilled to learn that you are enjoying Preorderly and that our support team was able to assist you. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store great success!
Cheers,
Pushpesh & the Preorderly Support Team
Works perfectly so far. Other apps were not compatible with my theme but this one is!
This pre-order app is great and easy to use. You can set the pre-order for an entire collection instead of having to go variant by variant for each product. The support is also very fast and effective.
I wonder if there is a way to automatically generate an email to the customer letting them know that we are ordering their item especially for them and will sent it to them as soon as we receive it. That would be ideal.
Fantastic Support, Needed to get something implemented and they did it straight away. It wasn't 100% what I wanted, but it will do the job! The support is great, the app is what we need, spot on!
Allowing customers to backorder products has saved us from a tonne of lost revenue that would have been incurred due to out stock products. Mohit has provided exceptional support and we're super grateful for his assistance!
This is great app. Good to have a free app like this for a startup commerce business! Good support staff too! thank you
We experienced the very best support from Preorderly. Saman was speedy, helpful and went out of his way to help us understand the issue and take action.
The app works for us, and it works well in bringing in MTO for our small business.
Worth more than 5 stars.
Hi Rory,
Great to hear that you had a positive experience with Preorderly and also Saman was able to provide excellent support.
Thank you for taking the time to leave us such a wonderful review. Your feedback means a lot to us and we're thrilled to know that our app is helping your small business bring in more made-to-order sales.
Please don't hesitate to reach out if you have any further questions or if there's anything else we can assist you with. We appreciate your business and look forward to continuing to support you.
Cheers,
PreOrderly Support team
The app is exactly what I want. I have tried a few apps; this one is the best. And the support is the excellent, prompt reply. Solve my problem very quickly.
Hello to our friends at :BE/NOTABLE/
Thank you for taking out the time to share this review with us and the community. We're delighted to hear that our support team was able to assist you! We love having you as a customer and are always here to help your Shopify store succeed!
Tanu & The Preorderly Support Team
UPDATE: They were having an app-wide malfunction and helped get everything sorted! The app has been malfunctioning for a week and causing havoc in our store. I have been trying to get the developer to fix it and they keep giving me the run around telling me it will be fixed in 24hrs and nothing. The thing is I know that they are lying and have not tried to troubleshoot my store at all. I had given them developer access a week ago and still have not seen anyone from their end log into my store. Completely unprofessional - I would avoid.
Update:
Roman, the issue that you had been facing had been fixed last Friday. Please let me know if you still face any issues and we will look into them right away. Once again, my sincerest apologies for the inconvenience you had to face.
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Hello to our friends at Hours
Thank you very much for leaving us this feedback. This is Pushpesh, the Customer Success Manager with Preorderly Pre‑order NOW.
I want to extend my sincerest apologies for the negative experience that you had with our app. As discussed, the issue is happening because of the recently released Shopify updates. Our developers are already working on your issue and trying to get it fixed at the earliest. Please check your email for updates. We are working hard to get you up and running as quickly as possible.
At Preorderly Pre‑order NOW, we pride ourselves on giving our 100% every day to ensure that our customers’ needs are met. Your concern was not handled properly, and we are going to take steps to ensure that this situation does not repeat itself. I want to thank you for bringing this issue to our attention. We are always looking for ways to better our service, and your feedback is a valuable part of that process.
Regards,
Pushpesh & the Preorderly Support Team
Thank you a lot! This is going to be really helpful and grow my sales!