Preorderly • Preorder PreSale

Thank you for sharing your experience and feedback.

Our app is designed to be one of the fastest preorder solutions in the industry by leveraging techniques like metafields to minimize the impact on page load times and overall store performance. To maintain this speed and efficiency, we currently have a limit on the number of items that can be supported on preorder. While this limitation ensures optimal performance for most users, we completely understand how this can be challenging for stores with extensive catalogs like yours.

We also appreciate your point about transparency. Your feedback highlights an area where we can do better in clearly communicating these limits upfront, and we’ll work on improving this for future users.

We’re truly sorry for any inconvenience this has caused, and we’d be happy to explore ways to better support your needs. Please don’t hesitate to reach out to us directly if you have further questions or concerns.

Hi Catherine,

Thank you so much for your wonderful review! We're thrilled to hear that our app meets your needs and that you had a great experience with our support team. Saman is delighted to know that his assistance made a difference. Please remember, we're always here to help and answer any questions you may have.

Thanks,
PreOrderly team

Hi there:)
Thank you for taking the time to provide valuable feedback. We're delighted to hear that we could meet your needs at your shop. Your satisfaction is our priority, and we want to assure you that we are always here to help. If you ever encounter any issues or have further requirements, please don't hesitate to contact us. Your input is crucial, and we're committed to making your experience even better.

Cheers,
Zora from PreOrderly team