Calificación general
5
Recuentos por nivel de calificación
  • El 99% de las calificaciones son de 5 estrellas
  • El 0% de las calificaciones son de 4 estrellas
  • El 0% de las calificaciones son de 3 estrellas
  • El 1% de las calificaciones son de 2 estrellas
  • El 0% de las calificaciones son de 1 estrellas
17 de enero de 2024

Their service is great!! I was having problems with the app (no one else was in our organization) and contacted their service team. Got a response very quickly, went back and forth trying different option with no luck. Finally, we determined that Chrome needed to be updated on my computer. Was never a problem with the app and they helped me solve it in a very short time!! Kudos to the PreProduct support team!!!

Glazer's Camera
Estados Unidos
Alrededor de 2 años usando la aplicación
9 de febrero de 2024

This app is perfect for what my business needed. It was hard to find an app that would allow me to defer capturing payments until a specified time. The support team is also great. I'll be using PreProduct for all of my future product pre-orders.

Grimmsbrook
Estados Unidos
19 días usando la aplicación
16 de febrero de 2024

Really easy to use and we crowdfunded our product successfully with PreProduct! So much cheaper than Kickstarter too. Whenever I encountered technical problems, the customer service was fantastic and was able to assist in any troubleshooting. Communication via email was easy.

Fuzzy N Chic
Singapur
3 meses usando la aplicación
17 de octubre de 2023

Awesome support and great flexibility with this app. Perfect for how we want to present our product to customers when we have high-demand and low stock. Oli is super helpful in supporting any random request we may have.

popcuts
Canadá
8 meses usando la aplicación
1 de noviembre de 2023

Pre-product went above and beyond to help integrate this app with another essential app on my store, their customer service was excellent- not only spent hours integrating the new app, but also kept me in the loop and contacted me regularly. Additionally the app is brilliant, is exactly what my business needs and gives the ability to keep customers informed without hassle.

The Muzzle Movement
Reino Unido
11 días usando la aplicación
22 de agosto de 2023

I really appreciate the customer service at PreProduct, specifically Oli! The team at PreProduct is always able to help. I also have noticed that the app itself has gotten more updated and better than when we first started using it. Definitely recommend!

PatBO
Estados Unidos
12 meses usando la aplicación
20 de noviembre de 2023

Excellent, fast support. The App is superb for promoting and garnering interest in new product launches.

Fogstar
Reino Unido
8 meses usando la aplicación
17 de agosto de 2023

this is a fantastic app to take pre-orders. I was overally impressed by their support team. They went over an above to help us and even make sure there app worked with other apps and was quick to response if we had any questions or issues. strongly recommend if your looking for a pre-order app with great support team.

EXCITE MY®
Estados Unidos
5 meses usando la aplicación
28 de septiembre de 2023

This plugin was exactly whet we needed for our pre orders. The one issue was it didn't interact with our engraving plugin. With just a few emails they were able to add the needed variables to pas the information to our order page. Very happy with the interaction and the product.

My Store
Estados Unidos
30 días usando la aplicación
18 de septiembre de 2023

This is the best Pre Order App I´ve ever seen! The support is really amazing, they help you with the set up and they´re answering so fast. I just can recommend to use this app when you want to offer a product for pre order!

nkm Naturkosmetik München GmbH
Alemania
2 meses usando la aplicación