Reseñas (92)

Calificación general
5
Recuentos por nivel de calificación
  • El 99% de las calificaciones son de 5 estrellas
  • El 0% de las calificaciones son de 4 estrellas
  • El 0% de las calificaciones son de 3 estrellas
  • El 1% de las calificaciones son de 2 estrellas
  • El 0% de las calificaciones son de 1 estrellas
17 de enero de 2024

Their service is great!! I was having problems with the app (no one else was in our organization) and contacted their service team. Got a response very quickly, went back and forth trying different option with no luck. Finally, we determined that Chrome needed to be updated on my computer. Was never a problem with the app and they helped me solve it in a very short time!! Kudos to the PreProduct ...

Glazer's Camera
Estados Unidos
Más de 2 años usando la aplicación
20 de noviembre de 2023

Excellent, fast support. The App is superb for promoting and garnering interest in new product launches.

Fogstar
Reino Unido
Casi 2 años usando la aplicación
22 de agosto de 2023

I really appreciate the customer service at PreProduct, specifically Oli! The team at PreProduct is always able to help. I also have noticed that the app itself has gotten more updated and better than when we first started using it. Definitely recommend!

PatBO
Estados Unidos
Más de 1 año usando la aplicación
19 de marzo de 2022

The best pre-order app that helps us roll out new items, collect deposits and manager orders. Kudos to Oli and Eliza, who are very patient and respond promptly to any question any time of the day!

Toysdachi
Singapur
Más de 1 año usando la aplicación
1 de noviembre de 2023

Pre-product went above and beyond to help integrate this app with another essential app on my store, their customer service was excellent- not only spent hours integrating the new app, but also kept me in the loop and contacted me regularly. Additionally the app is brilliant, is exactly what my business needs and gives the ability to keep customers informed without hassle.

The Muzzle Movement
Reino Unido
Alrededor de 1 año usando la aplicación
6 de abril de 2021

PreProduct is the greatest Shopify add-on if you need to have the ability to pre-book items without having to charge customers until the product actually ships. It gives you the possibility to determine demand before committing to production and/or financing. This is a fantastic feature for many small businesses and the product support is even more fantastic. Highly recommended!

H-Street Skateboards
Estados Unidos
12 meses usando la aplicación
19 de febrero de 2023

Oli and PreProduct team are very helpful and their response is quick. We have had a few settings necessary so far and received excellent support from the team. Highly recommended if you need a pre-order system for your shop!

ShigaTCG
RAE de Hong Kong (China)
12 meses usando la aplicación
24 de noviembre de 2022

Glad I went for this pre-order app. Very flexible and well thought out functionality. Also the customer service is some of the best I’ve experienced – friendly and highly responsive. Oli (one of the founders) even made a video showing me a solution to a particular problem I was having. Warmly recommended!

Dory
Noruega
11 meses usando la aplicación
5 de noviembre de 2021

PreProduct first off fills a big need, to have the ability to pay for part of a purchase up front inside the Shopify storefront. But beyond that, this app has some of the best customer service I've seen. Any of our problems, requests, or inquires have been addressed quickly and addressed well—can't say enough about the support team! Overall, have had a great experience with an app that does ...

NEXT Boatworks LLC Store
Estados Unidos
11 meses usando la aplicación
18 de agosto de 2023

Very happy with this app so far: the installation was quick and smooth as well as the amazing support from Oli. Would highly recommend!

Mrs. Alice
Reino Unido
10 meses usando la aplicación