Avis (100)
Affiner
-
Par note
App is amazing. Enables you to run a Kickstarter on your own website basically. Oli is so helpful and has built a wonderful tool for any shopify store looking to test and preorder new products.
BEWARE!!! There is no option to change or cancel your plan once you subscribe. Support does not respond to your issue about it right away. I would not recommend attempting to use this app.
Edit: They responded to my email right away and it had gone to spam. The only way to cancel my subscription was to uninstall the app which works perfectly for me. I'm not certain how it would work to downgrade.
Hi there,
Sorry if you were given this impression.
You can cancel or downgrade PreProduct at any time. If you cancel within the 7 day free trial period, you will not be charged at all.
Cancellation happens automatically when you uninstall PreProduct from Shopify.
I’ve just looked up your email, and we actually responded within 9 minutes. Potentially the reply was marked as spam?
It looks like you uninstalled within 2 hours, so you won’t be charged at all.
Oli
PreProduct is easily the best pre-order solution we’ve used. Beyond the app’s performance, the support team is outstanding.
They are incredibly responsive and always come back to us with actual solutions rather than generic answers. They made our entire experience seamless and were genuinely helpful at every turn.
We are really impressed!
We work in a very niche market and Oli and PreProduct have been so amazing helping us get set up and customizing our store. I thought taking pre-orders would be a nightmare, but with PreProduct, it's been incredibly easy. Thank you guys for making this a seamless experience! I highly recommend this app!
*After using PreProduct for 3.5 years, I would like to double down on my previous comment. This is hands-down one of the best apps we have!
Oli is an absolute legend! Resolved an issue I had caused by another pre-order app promptly allowing me to pick up sales, save yourselves the hassle and go with these guys first!
We love this app and it has been amazing for us. We've had no major issues and things run smoothly. When we had a small problem, Oli was super quick to get to us and helped us resolve the problem quickly. Highly recommend using this app if your shop does pre-orders.
This app has been great to capture interest in my product. Oli has been incredibly responsive and helpful, even making same-day updates to the app.
This app has enabled us to integrate Shopify preorders with our legacy ERP. The ability to defer charging customers for preordered items until we are ready to ship is an amazing feature. We also love the feature that allows customers to manage their order's preorders themselves. Another great feature of this app is the ability to prevent preorder items from being mixed into carts with non-preorder items. Lastly, the best part of PreProduct is their amazing support!!
such a simple and easy solution to opening up pre-orders for your site. Great features all round and the support is also extremely helpful and quick if there are any small issues - all of which have been fixable! Will continue using
Oli is extremely helpful, going beyond what you think his responsibility would be. World-Class. This app solved al lthe problems we had with multiple other apps in this space. Pre-Order isolation was key for us, and they pulled it off.