Avaliações (87)

Classificação geral
5
Número por nível de avaliação
  • 99% das avaliações são de 5 estrelas
  • 0% das avaliações são de 4 estrelas
  • 0% das avaliações são de 3 estrelas
  • 1% das avaliações são de 2 estrelas
  • 0% das avaliações são de 1 estrelas
30 de março de 2020

Great way to make sales before buying stock, also helped us release new products. Customer service polite and helpful

Typified
Reino Unido
7 meses usando o app
23 de março de 2021

This app is great if you want to build hype for your new product - The service of the PreProduct team is awesome and super fast!

shredbrothers
Alemanha
6 meses usando o app
24 de fevereiro de 2023

Oli and the team at PreProduct are always prompt with solving any set-up issues. The app itself is smooth and has a great user experience. It is helping us materially.

Ecoy
Austrália
6 meses usando o app
Data de edição: 17 de outubro de 2022

EDIT: Email was stuck in spam, devs are super responsive. This app sucks, not very customizable, devs aren't responsive to issues, also, the app will randomly redirect your products back to itself 2x. Not sure why it's doing that.

REMI Hair Extensions
Estados Unidos
6 meses usando o app
PreProduct deixou uma resposta 17 de outubro de 2022

Hi there,
I think you might not be receiving our email replies. I replied about 10 minutes after you sent your email.

Feel free to send through an email to oli@preproduct.io and we'll get this sorted. I'll request temp access to your store in the mean time.

Oli

6 de maio de 2021

I used PreProduct for approximately six months whilst waiting for my plant pots to be made and shipped from overseas. I was specifically looking for an app that would allow me to accept pre-orders without charging customers as I didn't think anyone would want to give money to a brand new business and then wait weeks or months to receive their items. I also didn't want to have to take people's payment info in case this put them off pre-ordering, and also because I read that a payment can only be held as authorised for a short period of time. PreProduct was the only app I could find that offered exactly what I wanted! Customer service from Oli has been amazing throughout - he has always been so quick to respond and any issues/queries/suggestions I had were quickly and efficiently resolved. The app is incredibly easy to use and I couldn't recommend it highly enough.

Basil and Fleur
Reino Unido
6 meses usando o app
14 de abril de 2021

The app is easy to use and looks great! One of the best thing is customer support, it is super fast and efficient! I had an issue and in less than an hour it has been fixed. I'm impressed!

Unusual Foods
Reino Unido
5 meses usando o app
3 de agosto de 2021

This app is was exactly what I needed and the customer service is second to none. We pre-sold many of our winter jackets because of this tool.

Pilot Athletic
Austrália
5 meses usando o app
17 de agosto de 2023

this is a fantastic app to take pre-orders. I was overally impressed by their support team. They went over an above to help us and even make sure there app worked with other apps and was quick to response if we had any questions or issues. strongly recommend if your looking for a pre-order app with great support team.

EXCITE MY®
Estados Unidos
5 meses usando o app
22 de fevereiro de 2022

Awesome "new app" with features really well dev & integrated. Goog job for the customer service Oli, you rock! Keep going Preproduct team.

Gibus Cycles
França
4 meses usando o app
26 de janeiro de 2022

In our line of business, many of the products we sell can take around a year to arrive in stock so pre-orders are an important way to clinch those extra sales. But finding the best way to do this has been fraught with problems - that is until we found PreProduct, a fantastic app that has enabled us to easily accept pre-orders whilst remaining compliant with the legislation regarding pre-payments in the UK and also Shopify's rules. Getting up and running was relatively straightforward and the friendly assistance that I received from Oli in making a few changes to tweak how it works for us was amazing Whatever we needed was sorted quickly and correctly the first time. My only concern before installing this app and it may be yours is the monthly cost. However, even within the free trial period, we had taken enough pre-orders to easily cover a month's subscription. As the saying goes 'you have to spend money to make money'. Brilliant app and brilliant service.

Diecast Model Centre
Reino Unido
4 meses usando o app