PreProduct next‑gen pre‑order

Pre-product went above and beyond to help integrate this app with another essential app on my store, their customer service was excellent- not only spent hours integrating the new app, but also kept me in the loop and contacted me regularly. Additionally the app is brilliant, is exactly what my business needs and gives the ability to keep customers informed without hassle.

Oli from Pre-Product has been extremely helpful and extremely responsive in helping us find a solution for our pre-order program.

Highly recommend this app for anyone looking to collect deposits for pre-ordered products.

Thank you Oli + team!!

I installed this app recently to help my store take pre-orders without collecting money. The integrated communications functionality is perfect for letting me send out payment links in batches of 10-20 customers at a time, as my inventory allows. Setup was straightforward and intuitive, and so far I’m very happy with the performance of the app. The best part of my experience has been my interactions with Oli, the developer. When his emails to me were bouncing due to a server issue on my side, he went out of his way to contact me from another email account. Oli has been incredibly responsive in answering my questions, and implementing some minor tweaks on my site to customize the look of the buttons. He was also very receptive to feedback I provided and seems highly committed to improving his app. This is one of the best customer service experiences I’ve had with an app developer over the last 8 years of having a Shopify store. Thanks, Oli!

I've been having such great success using this app that I decided to install it for a second business I have. It's such a useful tool to quantify product demand and set customer expectations, especially during this current era of supply chain shortages and logistics uncertainties. By having moneyless pre-orders I can make long-term forecasts for demand and place orders with my vendors accordingly. If customers decide to cancel their pre-order I don't have to eat the loss of merchant fees like I would with other pre-order apps. I've made number of feature requests and the developer, Oli, has been super responsive and receptive. He always responds to my emails very promptly (usually within a day) and has gone out of his way to help me get my store up and running with some style tweaks. That level of service is why it was a no-brainer for me to install the app for store #2. If you are looking for a flexible way to take pre-orders with deposits or no money up front, then look no further then this very clever app!

Very happy with this app so far: the installation was quick and smooth as well as the amazing support from Oli. Would highly recommend!