Overall rating
5
Counts per rating level
  • 99% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 0% of ratings are 1 stars
May 23, 2023

We recently added PreProduct to our store so that we can start accepting deposits for items we are awaiting stock on.

The app was easy to install. The communication and support is fantastic. We needed some small changes to the way the product buttons looked on the site and Oli was able to make these changes for us.

Would recommend this app if you are looking to accept preorders and deposits for your site.

ATM Living
United Kingdom
About 2 months using the app
September 21, 2023

Love this app and the support is amazing and super fast!

MURLONG CRES
Norway
3 months using the app
August 18, 2023

Very happy with this app so far: the installation was quick and smooth as well as the amazing support from Oli. Would highly recommend!

Mrs. Alice
United Kingdom
About 7 hours using the app
March 19, 2022

The best pre-order app that helps us roll out new items, collect deposits and manager orders. Kudos to Oli and Eliza, who are very patient and respond promptly to any question any time of the day!

Toysdachi
Singapore
Over 1 year using the app
April 6, 2021

PreProduct is the greatest Shopify add-on if you need to have the ability to pre-book items without having to charge customers until the product actually ships. It gives you the possibility to determine demand before committing to production and/or financing. This is a fantastic feature for many small businesses and the product support is even more fantastic. Highly recommended!

H-Street Skateboards
United States
12 months using the app
February 19, 2023

Oli and PreProduct team are very helpful and their response is quick. We have had a few settings necessary so far and received excellent support from the team. Highly recommended if you need a pre-order system for your shop!

ShigaTCG
Hong Kong SAR
12 months using the app
November 24, 2022

Glad I went for this pre-order app. Very flexible and well thought out functionality. Also the customer service is some of the best I’ve experienced – friendly and highly responsive. Oli (one of the founders) even made a video showing me a solution to a particular problem I was having. Warmly recommended!

Dory
Norway
11 months using the app
November 5, 2021

PreProduct first off fills a big need, to have the ability to pay for part of a purchase up front inside the Shopify storefront. But beyond that, this app has some of the best customer service I've seen. Any of our problems, requests, or inquires have been addressed quickly and addressed well—can't say enough about the support team! Overall, have had a great experience with an app that does exactly what it needs to do and with a great team in the back end to boot.

NEXT Boatworks LLC Store
United States
11 months using the app
October 4, 2021

The app is great and the service is even better. The questions I've had are always addressed very quickly. Happy with the app.

grantly clothing
United States
10 months using the app
November 20, 2022

私は日本でshopifyを使っています。予約注文で商品が入荷してからクレジット払いができるアプリはここしか見つかりませんでした。英語での対応はとても親切でした。アプリやこちらのスタッフのヘルプでお陰でたくさんの注文を頂けました。
We are using shopify in Japan. This is the only app we could find that allows me to pre-order and pay by credit card after the item arrives. The support in English was very helpful. We were able to get many orders thanks to the help of the app and the staff here.

AZUTO store
Japan
8 months using the app