Overall rating
5
Counts per rating level
  • 99% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 0% of ratings are 1 stars
April 17, 2024

This app worked very well for two new product introductions by my company. The support I needed was quickly provided via email.

Synclavier Digital
United States
Over 1 year using the app
April 5, 2024

PreProduct and their team have been our go-to Pre-Order app for a while now and it is very easy to use! It's straightforward with plenty of customization. Their customer service team is very prompt at replying to inquiries and the few times we've needed a hand, they've always come through with solutions to our questions.

Great support, great app!

JessEm Tool Company
Canada
Over 1 year using the app
March 18, 2024

Oli & the team at PreProduct are the best in the business when it comes to service & app support. Understanding, prompt & willing to step in and help no matter what the request. Allowed us to run a very smooth pre-order process over a 12 month period. Highly recommend.

Hilo Sports
Australia
11 months using the app
April 18, 2024

I've been using this app for about 6 months. I love it. I also REALLY love their customer support. They respond and fix issues really quickly and with care. I recommend this app and really appreciate what it allows me to do for my small biz... Thanks Oli !

BAILEY HIKAWA
United States
4 months using the app
April 8, 2024

Excellent app, which allowed us to charge customers a small part of the total amount immediately as part of a pre-launch and to charge the remaining amount in the future on a day defined in the app.

Questions about the setting options were answered quickly, professionally and extremely politely. I am very satisfied with this app and the development team behind it. We will be implementing many more pre-launches with the help of this app.

Odenwolf.shop
Germany
About 1 month using the app
January 17, 2024

Their service is great!! I was having problems with the app (no one else was in our organization) and contacted their service team. Got a response very quickly, went back and forth trying different option with no luck. Finally, we determined that Chrome needed to be updated on my computer. Was never a problem with the app and they helped me solve it in a very short time!! Kudos to the PreProduct support team!!!

Glazer's Camera
United States
About 2 years using the app
April 4, 2024

Setting up & working with Pre-Product was a seamless & breezy experience. Oli helped answer all of our technical questions & continues to be a strong advisor as we continue to build out this feature on our website.

MìLà
United States
About 1 month using the app
March 27, 2024

Really great product with every feature needed for pre-orders. Not that easy to use/set up but awesome support, nice , competent and pretty fast.

ctrlX SHOP
Germany
12 days using the app
February 9, 2024

This app is perfect for what my business needed. It was hard to find an app that would allow me to defer capturing payments until a specified time. The support team is also great. I'll be using PreProduct for all of my future product pre-orders.

Grimmsbrook
United States
19 days using the app
February 16, 2024

Really easy to use and we crowdfunded our product successfully with PreProduct! So much cheaper than Kickstarter too. Whenever I encountered technical problems, the customer service was fantastic and was able to assist in any troubleshooting. Communication via email was easy.

Fuzzy N Chic
Singapore
3 months using the app