Reviews (88)

Overall rating
5
Counts per rating level
  • 100% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its effective pre-order management, offering flexible payment options like full payments, deposits, and pay-later choices. The user-friendly interface simplifies pre-order setups, and integrated communication tools enhance customer transactions. Reviewers praise its reliable performance and responsive support that assists with customization. Continuous updates based on merchant feedback improve its functionality, aiding in production decisions and testing product popularity.

October 21, 2025

A pretty robust app with lots of options for managing pre-orders. Excellent support, too, in the rare case that something goes a little sideways!

Nine Ten Publications
Canada
About 3 years using the app
August 21, 2025

App is amazing. Enables you to run a Kickstarter on your own website basically. Oli is so helpful and has built a wonderful tool for any shopify store looking to test and preorder new products.

Arterra
United States
3 months using the app
July 31, 2025

Brilliant app that changes the game for out of stock items, really love the usability of this and it works like a charm. Oli is extremely responsive and helpful for support, 100% would recommend!

The Nomads Essentials
United States
About 19 hours using the app
June 19, 2025

Absolutely brilliant app, and Oli is extremely quick to respond and fix any issues or questions that come up. We are thrilled to be able to run pre-orders efficiently now!

Wildwoven
United States
2 days using the app
May 6, 2025

This app has been great to capture interest in my product. Oli has been incredibly responsive and helpful, even making same-day updates to the app.

PERSISTENCE
United States
4 months using the app
November 12, 2025

Game changer for us. PreProduct has transformed the way our small team is able to manage pre-orders. It’s been a massive operational unlock. The app itself is intuitive, fast to implement, and fits seamlessly into our existing workflows.

Oli’s support has been exceptional. He guided us through a smooth integration that worked with our current fulfillment and inventory processes, and went far beyond standard support by helping us build custom solutions to fit what we were trying to achieve. Even in the short time we've used it, there have been several new features released, so I know it's only going to get more robust.

We’ve used countless Shopify apps over the years, and PreProduct is hands down the best value we’ve ever received. The product is excellent, the support is unmatched, and the entire experience has exceeded our expectations. Highly recommend.

Dalstrong
United States
August 28, 2025

Very Good App. Amazing Support. Thank you Oli for everything!

Blässhuhn Konstanz
Germany
6 months using the app
December 17, 2024

Oli is an absolute legend! Resolved an issue I had caused by another pre-order app promptly allowing me to pick up sales, save yourselves the hassle and go with these guys first!

Mundus TNA Ltd
United Kingdom
Over 2 years using the app
July 24, 2024

We love this app and it has been amazing for us. We've had no major issues and things run smoothly. When we had a small problem, Oli was super quick to get to us and helped us resolve the problem quickly. Highly recommend using this app if your shop does pre-orders.

Otaku Owlet
United States
Over 1 year using the app
May 12, 2025

This app is brilliant and was exactly what we were looking for. I do custom designs for clients, so I needed a way for them to pay a deposit. I messaged Oli, and he set this up so it could go on our landing page. Fantastic customer service.

Bikerz Kingdom
United Kingdom
2 days using the app