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We have been using this app for the past couple of days, and it has been producing a positive experience for us every time. The support services of Priyanka and her team have been simply outstanding, proactive, and always ready with assistance.
When a recent platform update brought about some changes to the overall look of the store, which we had not foreseen, the team acted immediately when we brought it to their notice. They were very efficient in making all the necessary adjustments to ensure a perfect synchronization with our brand and product display.
Thank you so much for this wonderful review! 🌟😊
We’re truly thrilled to hear that your experience with our app has been consistently positive from the very beginning. Your kind words about Priyanka and the entire support team genuinely mean a lot to us 💛—we always aim to be proactive, responsive, and there whenever you need us.
We’re especially glad we could quickly step in after the recent platform update and make the necessary adjustments for your store. Ensuring that everything stays perfectly aligned with your brand identity and product presentation is super important to us, so it’s great to know that our efforts hit the mark 🎯✨
Thank you for trusting us and for taking the time to share such detailed feedback. We’re excited to continue supporting you and helping your store look and perform its best 🚀🙌
If you ever need anything at all, you know where to find us! 😄💬
We've had a great experience with this app so far, after using it for a few months. Priyanka and the team has been really helpful and has had open and responsive communication to help with the set up and any issues we've had.
The platform was updated recently and this changed the theme, which we weren't aware of, but when we noticed and voiced the issue with Priyanka, the team was super efficient in updating our store to ensure it kept to our branding/offering, which was really appreciated.
Thank you so much for sharing your experience — it truly means a lot to our entire team!
We’re really glad to hear that you’ve had a smooth experience with the app over the past few months. Priyanka and the support team will be thrilled to know their assistance made things easier for you. 🙌
We appreciate you pointing out the theme change after the recent update — feedback like yours helps us improve. The team was more than happy to jump in and make sure your store stayed perfectly aligned with your branding. 💛
If you ever need help again or have ideas for new features, we’re always here and happy to support you!
Thanks once again for being such a wonderful user of our app! 🌟
I’ve been using the SB Prescription Eye Lens app for our store, and it has been a wonderful experience. The lens flow is smooth, clean, and very user-friendly. Adding prescription details, choosing lens types, and uploading prescriptions is extremely easy for customers.
What impressed me even more was the excellent support from their team.
A special thanks to Priyanka, who guided me through the entire setup process with patience and clarity. Her assistance made everything much easier and faster to implement.
Overall, the app works perfectly, and the customer support is outstanding.
Highly recommended!
Una gran ayuda en nuestra Optica, Siempre estan muy atentos y al servicio para cualquier modificación
Thank you so much for your kind words! 😊 We’re thrilled to hear that you felt well taken care of at our optician’s. Our team always strives to be attentive and make any adjustments you need, so it’s wonderful to know that our efforts made a difference. We look forward to helping you again whenever you need us! 👓✨
The Eye Lens App has truly made managing prescription products on my Shopify store much easier. It lets me create custom RX forms, handle left and right eye options, and even upload prescriptions directly from customers. I can also set separate products for left and right eyes in the cart, which is super convenient.
The app also supports multi-language translations, allows saving and reusing RX options, and gives full control over form customization and theme, so it fits perfectly with my store’s look. I especially appreciate that there are no commissions taken on sales.
The support team is excellent — Priyanka guided me step by step whenever I had questions, and they were very responsive, ensuring everything worked perfectly.
Overall, it’s a flexible, reliable, and feature-rich app for anyone selling prescription lenses. It has helped me streamline my workflow and enhance the customer experience. Highly recommend!
Thank you so much for taking the time to share such a detailed and thoughtful review! We’re absolutely thrilled to hear that The Eye Lens App has made managing your prescription products smoother and more efficient 🙌
It’s great to know you’re enjoying the custom RX forms, multi-language support, and the flexibility to fully match your store’s theme — that’s exactly what we built the app for 💪. We’re also happy that Priyanka and our support team could guide you through everything — we’ll be sure to pass along your kind words! 💖
Your feedback truly motivates us to keep improving and adding even more features to make your experience even better. Thanks again for your trust and recommendation — we’re so glad to have you as part of the SetuBridge family 💫
I’m really happy with this lens app! It allows customers to upload prescriptions (JPEG, PNG, PDF) or use the manual prescription form, which is very convenient. You can create unlimited custom RX options like Axis, Sphere, Cylinder, and more. I also like that the app lets you add prescription options to specific products or all products.
Customers can set single or both eye RX and even buy separate lens quantities for each eye, which is super useful. The prescription flow is easy to customize with multiple steps, lens inputs, and add-ons.
I had a question about theme compatibility and the rule section, and Priyanka from the support team helped me really well — much appreciated!
Overall, a great app that makes selling lenses online much easier.
Thank you so much for your detailed feedback! 🌟 We’re thrilled to hear that you’re enjoying the flexibility and convenience our lens app provides. Allowing customers to upload prescriptions in multiple formats, create unlimited custom RX options, and manage individual eye quantities is something we designed to make selling lenses online as smooth and efficient as possible, so it’s wonderful to see it making a real difference for you. 👓
We’re also glad that the customizable prescription flow and add-on options are working well for your store — we aimed to give merchants full control over the experience, and your feedback reassures us that we’re on the right track.
It’s great to hear that Priyanka could assist you with theme compatibility and the rule section! 🙏 Our support team strives to provide timely, helpful guidance, and your appreciation means a lot to us.
Thank you again for your kind words and for trusting our app to help you sell lenses online. We look forward to continuing to support your store and providing features that make your workflow easier and more efficient. 💙
Customers can easily enter their prescription details during checkout, which saves us a lot of back-and-forth emails and makes the buying process much smoother. It’s given our website a more professional, optician-level feel and has definitely improved customer confidence when ordering online.
Support from the team has also been excellent – quick to respond and helpful whenever we’ve had questions about configuration.
Overall, this app has made it much easier to offer prescription lenses alongside our handmade frames, and I’d highly recommend it to any eyewear brand looking to streamline their process and deliver a better experience to their customers.
Thank you so much for sharing your detailed feedback! 😊 We’re thrilled to hear that the app has made entering prescription details during checkout so seamless for your customers. It’s wonderful to know that it’s helped reduce the back-and-forth emails and provided a smoother, more professional shopping experience – exactly what we aim for! 👓✨
We’re also glad that our support team could assist you promptly whenever you had configuration questions. Your kind words about our team mean a lot, and we’ll be sure to pass them along. 💬🙌
It’s fantastic to hear that the app has made offering prescription lenses alongside your handmade frames much easier and has helped boost customer confidence. Knowing that it’s adding value to your business and enhancing the overall experience for your customers is incredibly rewarding for us.
Thank you again for your recommendation! We’re always here to support your eyewear brand and help make online ordering as smooth and professional as possible. 🌟
Had some issues with the button not showing according to the Shopify team, contacted their support team and Jay help me in a really responsive time. Even though I'm not IT based(no knowledge in coding), Jay still help me out step by step to resolve the issue. The team was very efficient and helpful. The apps are also very easy to setup. Great job on the apps.
Thank you so much for this amazing review! 😊✨
We truly appreciate you taking the time to share your experience—it really means a lot to us 💙
We’re sorry you ran into the button display issue initially, but we’re really glad we could help get everything sorted for you 🙌 Big thanks for your patience throughout the process. It’s especially great to hear that even without an IT or coding background, you felt comfortable following along step by step—that’s exactly what we aim for! 💪🙂
Jay and our support team always try to be as quick, clear, and supportive as possible, so your kind words about responsiveness and efficiency genuinely make our day 😄🚀 We’re also happy to know that you found the apps easy to set up—that’s a huge win for us!
If you ever need help again or have any questions in the future, please don’t hesitate to reach out. We’re always here for you 🤝💬
Thanks again for your support and trust—wishing you great success with your store! 🌟🛍️
Customer service is very patient！
Thank you so much for your kind words! 😊✨
We’re truly happy to hear that you found our customer service patient—that means a lot to us!
Our team always tries their best to listen carefully, understand every concern, and provide clear and helpful support at every step. Your appreciation really motivates us to keep doing better and to continue offering the same level of care and dedication to all our customers 💙
If you ever need any help in the future or have questions, suggestions, or feedback, please don’t hesitate to reach out. We’re always here for you and more than happy to assist! 🙌😊
Thanks again for taking the time to leave such a positive review—it really made our day! 🌟
I’ve been using the SB Prescription Eye Lens plug-in, and it’s fantastic! Super easy to install and works perfectly. It’s clear the developers put a lot of thought into it -it’s user-friendly and efficient. I even reached out to support, and they were genuinely helpful and quick to respond. It’s rare to find a tool that feels this personal. Highly recommend!
Thank you so much for your kind words and thoughtful feedback! 🌟
We're thrilled to hear that the SB Prescription Eye Lens plug-in has been a great fit for your store. Our team put a lot of care into making it easy to use and reliable, so it's incredibly rewarding to know it's made a difference for you.
We’re also glad our support team could assist you quickly—we always aim to provide the same personalized experience we’d want ourselves.
Your recommendation means the world to us. If you ever need anything in the future, we’re just a message away!
Thanks again for being a valued part of our community!