The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.
I keep saving but it doesn't hold the info. Very frustrating. Also would like the ability to share pictures when included in the article. Not much flexibility.
I'm happy to take a look at the issue directly on your store. I will send you a request for access. In the future, you can directly ask for help at email@example.com