PrettyDamnQuick (PDQ)

PDQ has consistently delivered exceptional customer support, and their A/B testing has spread light on otherwise unseen revenue for some big wins.

For example, we recently ran a price sensitivity test, aiming to find the right balance between shipping cost and customer satisfaction. PDQ skillfully implemented variations in shipping prices, which not only helped us cover our costs but also increased our average order value and conversion rates—without hurting customer loyalty.

The results were eye-opening, and enabled us to adjust our shipping strategies effectively. In general, PDQ's checkout optimization tools have been instrumental in enhancing our overall e-commerce performance.

They've ensured that our checkout process is as smooth as possible, significantly boosting our sales and customer satisfaction.

At Huron, PDQ has been a game-changer for our business. The analytics dashboard & checkout optimization are helping us determine what's best for our business and our customers in a streamlined way. It's allowed us to choose paths that increase AOV, boost checkout conversion rate, and ensure a transparent customer experience from PDP to checkout.

However, PDQ is truly best-in-class when it comes to customer service. They respond to questions and ideas within hours of presentation, and their chat functionality has bugs fixed within minutes. The team has been attentive, creative, and nothing short of fantastic partners as we've continued to learn more about optimizing our online experience.

We highly recommend PDQ to any Shopify store looking to enhance their checkout experience, boost revenue, and grow the business with a thoughtful partner.

Since signing on with PDQ, we’ve increased our checkout conversion, significantly boosted shipping revenues, and optimized the overall checkout experience for customers - all pretty damn quickly!

The first impact was after implementing automation to personalize a unique checkout experience for first-time buyers versus returning customers, increasing checkout conversion rates. We also set cutoff times for orders, eliminating confusion and enhancing our overall shopping experience.

In addition, by streamlining our fulfillment process with warehouse location data, we optimized shipping routes and reduced delivery times, especially for customers in remote areas. This saves us money, delights our customer base, and has been a powerful way to attract new customers.

A huge thanks go out to the incredible team at PrettyDamnQuick for making an absolutely killer product and providing extraordinary service and care. We wholeheartedly recommend PDQ to anyone looking to increase their revenues and immediately see great results.

Adding same day delivery options and streamlining our order and carrier workflow has had a huge positive impact. We’ve been able to focus on growing our business and giving customers the best possible delivery experience.

I can say with complete confidence that PDQ will provide the best experience possible for both your customers and your fulfillment team. Thanks to their partnership with our 3PLs, we’ve reduced backorders by a lot, increased upsales and overall customer conversion rates. Using their Verify screen, we’ve been able to save a lot of money and aggravation by preventing all sorts of order issues. Their powerful but easy to use rules and automations engine frees up lots of time and cost. Simply put, since we started using PDQ our business has grown significantly but our staff, costs and workload have not.

PDQ has been an invaluable tool here at Madbury Road for optimizing our checkout and delivery process. As a patio furniture brand, ensuring accurate and reasonable delivery promises is crucial for customer satisfaction. PDQ has enabled us to display a delivery promise on the product page and provide shipping options based on the shopper's location.

Each delivery method includes an accurate delivery promise tailored to the specific order and address, enhancing our customers' shopping experience. Since implementing PDQ, we've seen a noticeable increase in customer trust and satisfaction, leading to higher conversion rates and fewer cart abandonments.

PrettyDamnQuick is a major boost to our eCommerce operation. The app gives us a crucial layer of visibility and flexibility and complements our 3PL really well. The integration is seamless and it gives us much more value from our 3PL (Rakuten) with features like real-time post-shipment tracking, seamless handling of our pre-orders, and more.. We couldn't be happier with PrettyDamnQuick both app and team. If you work with a 3PL, try it, it’ll add peace of mind and show you where to optimize very quickly.

Adding PrettyDamnQuick to our tech stack has upgraded the way we handle shipping & logistics in a massive way– which in turn has also enhanced our customer satisfaction, operational efficiency and bottom line profitability.

But PDQ didn't just improve our backend operations; they revamped our customer's front-end experience too. Their dynamic shipping rates and transparent delivery promises keep our customers coming back and significantly reduce checkout abandonment- a huge win.

They take the guesswork out of our efforts as we test everything before rolling it out. Their A/B tests uncovered several opportunities that amount to multiple 6 figures in pure profit.

Working with PDQ is a game-changer—they are not just a great SaaS solution but they’ve become a crucial extension of our team.

We've never been more confident in our checkout or shipping operations. If you're on the fence about PDQ, take it from us: they’ve been a pivotal part of our profitable growth journey and are the real deal.

As a family-run business selling high quality leather goods, we faced serious challenges when it came to delivering our products reliably and efficiently. We needed a tool that could provide exceptional delivery experiences and build lasting customer relationships.

PrettyDamnQuick is simply the best. It has positively transformed our entire shipping process and dramatically improved our revenues. One of our favorite PDQ features is their data-driven delivery promise, which has led to a major boost in conversions for our brand. We’ve seen it firsthand: customers are willing to spend more when they know their purchases will be promptly and reliably delivered.

Most importantly, PDQ has significantly increased our revenue and profitability. In fact, we increased conversions and witnessed a remarkable uptick in the average value of each order since using PDQ, increasing our monthly revenues by 7%.

We are so grateful to the PrettyDamnQuick Team for empowering us to deliver on our promises, exceed customer expectations, and establish ourselves as a trusted and preferred brand in the leather goods market. Thank you PDQ!

PrettyDamnQuick is a major upgrade from our previous tools. All of our delivery options are in one place and we use PDQ's automations to save hours of work per week (which is huge for our small-but-growing team). We ship wine all over the country and when it comes to local delivery in NYC, PDQ has integrated seamlessly with our courier's platform to provide our customers the best experience possible. New features are added every 2-3 weeks that are easy to pick-up and immediately implement. Additionally, PrettyDamnQuick has the best support team that is always willing to develop and customize to our needs. We highly recommend PrettyDamnQuick for any business looking to tremendously streamline their shipping processes!