PDQ: Analyze, Convert, Deliver

We’ve been able to expand to multiple carriers and offer faster delivery options while living up to our delivery promise every time. With PDQ we offer multiple options at checkout and present accurate delivery dates. We’ve been able to speed up our pick and pack process and deliver on our customer promise every time.

Giving customers country-wide the option to pick up orders from our various branches was a breeze. PDQ helps us manage and optimize our logistics workflow smoothly and flawlessly.

PrettyDamnQuick has been a major upgrade for our fulfillment process and customer experience! We used ShipStation previously and were disappointed with the lack of functionality and customer service. The team at PDQ continues to go above and beyond to support our team with day to day operations and special requests for additional features - manifest tools, customs documentation, checkout, Gorgias and Slack integrations. Looking forward to continued advancements and partnership with the PDQ team!

Everything we need, none of the complicated stuff we don’t
Managing orders is easy and the flexible checkout options allowed us to actually fulfil and deliver in 2 hours! Our customers say we deliver beer like amazon. That's a huge milestone for our company!

If you only try one tool for eCommerce delivery, make it PrettyDamnQuick (PDQ). We have searched long and hard for software that can handle fulfillment in multiple locations. Because we deal with live inventory (i.e., plants), we often change order fulfillment locations. PDQ is the only software that can handle the dynamic changing of fulfillment locations. With PrettyDamnQuick’s split-order feature, it makes it a breeze- keeping track of inventory and even notifying customers ahead of time. Additionally, they added custom features that allow us to print out custom labels and brochures for each order. PDQ is very receptive to suggestions and quick to respond to issues or questions. Working with them has been a pleasure, and I look forward to growing together! We can’t recommend PrettyDamnQuick enough- they have been incredible to work with and indispensable as we scale our business.

orking with PDQ has been an absolute game-changer for our business and compared to our previous provider, the difference is night and day! Our picking & packing is super-quick which has also really improved our customer experience.

From day one the PDQ team worked with us to optimize every aspect of our Shopify order, packaging > batching > label printing > fulfilling > shipping > tracking.

Now we can pack much more quickly, print every asset, including gift postcards, from one location, and manage everything really easily. Plus, we’re getting much lower rates for deliveries, so we’re not just saving time, but money too.

It wouldn’t matter how fresh our cookies are if we can’t get fulfill them quickly and accurate, and PrettyDamnQuick ensures we can easily deliver every order at exactly the right time.

No hiccups or complex workflows, just fast packing, easy shipping software that gets our cookies into our customer's hands ASAP. Highly recommended.

Best multicarrier I’ve tried. We love easily delivering with many carriers! It lets us offer our customers a few different delivery options which were such a game-changer for us.

I can say with complete confidence that PDQ will provide the best experience possible for both your customers and your fulfillment team. Thanks to their partnership with our 3PLs, we’ve reduced backorders by a lot, increased upsales and overall customer conversion rates. Using their Verify screen, we’ve been able to save a lot of money and aggravation by preventing all sorts of order issues. Their powerful but easy to use rules and automations engine frees up lots of time and cost. Simply put, since we started using PDQ our business has grown significantly but our staff, costs and workload have not.

PDQ has allowed us to grow our fulfillment capacity over the past few months while maintaining the same headcount. Without it, we would require more manpower, more oversight, and more messy manual solutions. Additionally, PDQ is one of the only software solutions I’ve used that complements a great product with even better customer service. Their team is dedicated to making the best product possible, and works hand in hand with our operations to ensure everyone is trained, and that added functionality is folded as needed. Good automation platforms are always helpful, but everyone forgets it needs a layer of human support to ensure the tool is working the way it should, and reacts nimbly to roadblocks. PDQ puts the Service in SaaS.

PDQ has been a game-changer for our company! Our operations and customer experience have really been taken to the next level.

What we love most about it:

Multi-location checkout logic: ensures that our customers receive their orders from the nearest location with available inventory for faster delivery and happier customers.

Accurate live rates at checkout, based on proximity and inventory. This ensures reliable shipping options.

PDQ’s smart rate shopping: intelligently batches orders and selects the best match label, so that we get the most cost-effective shipping rates from USPS, FedEx, and even integrate with our 3PL providers. This helps us save on shipping costs while ensuring on-time deliveries.

The support team at PDQ has been exceptional. They’re always happy to help and their expertise and dedication have been invaluable to our success.

Thanks to PDQ we’ve been able to implement a top-notch omnichannel fulfillment strategy. By managing operations with multiple 3PLs, we’ve streamlined our processes and improved our efficiency with various carriers and delivery types.

We highly recommend PDQ to any brand looking to optimize sales, fulfillment, CX and are grateful for PDQ’s outstanding solutions and support!