PrettyDamnQuick (PDQ)

Label printing and packing is a snap with PDQ. The pick and pack tool is incredible and saves us a ton of time. We've increased customer conversion and retention while running a more efficient and profitable operation.

We’ve been able to expand to multiple carriers and offer faster delivery options while living up to our delivery promise every time. With PDQ we offer multiple options at checkout and present accurate delivery dates. We’ve been able to speed up our pick and pack process and deliver on our customer promise every time.

Giving customers country-wide the option to pick up orders from our various branches was a breeze. PDQ helps us manage and optimize our logistics workflow smoothly and flawlessly.

Everything we need, none of the complicated stuff we don’t
Managing orders is easy and the flexible checkout options allowed us to actually fulfil and deliver in 2 hours! Our customers say we deliver beer like amazon. That's a huge milestone for our company!

If you only try one tool for eCommerce delivery, make it PrettyDamnQuick (PDQ). We have searched long and hard for software that can handle fulfillment in multiple locations. Because we deal with live inventory (i.e., plants), we often change order fulfillment locations. PDQ is the only software that can handle the dynamic changing of fulfillment locations. With PrettyDamnQuick’s split-order feature, it makes it a breeze- keeping track of inventory and even notifying customers ahead of time. Additionally, they added custom features that allow us to print out custom labels and brochures for each order. PDQ is very receptive to suggestions and quick to respond to issues or questions. Working with them has been a pleasure, and I look forward to growing together! We can’t recommend PrettyDamnQuick enough- they have been incredible to work with and indispensable as we scale our business.

orking with PDQ has been an absolute game-changer for our business and compared to our previous provider, the difference is night and day! Our picking & packing is super-quick which has also really improved our customer experience.

From day one the PDQ team worked with us to optimize every aspect of our Shopify order, packaging > batching > label printing > fulfilling > shipping > tracking.

Now we can pack much more quickly, print every asset, including gift postcards, from one location, and manage everything really easily. Plus, we’re getting much lower rates for deliveries, so we’re not just saving time, but money too.

It wouldn’t matter how fresh our cookies are if we can’t get fulfill them quickly and accurate, and PrettyDamnQuick ensures we can easily deliver every order at exactly the right time.

No hiccups or complex workflows, just fast packing, easy shipping software that gets our cookies into our customer's hands ASAP. Highly recommended.

We've been super happy with PrettyDamnQuick. They're basically like an extra arm of our own team, helping us nail the logistics and delivery game. Their system makes managing orders from multiple locations a piece of cake, and they get that not all customers are the same. We can even offer special rates to our loyal customers thanks to their personalized checkout options. Plus, their automated package logic is a lifesaver for avoiding mistakes. And if we ever hit a snag, their support team is just a call away, anytime. We totally recommend PDQ if you're looking to make your operations smoother and keep your customers happy.

As the founder of a menswear brand, I'm always looking for innovative solutions to improve our operations and customer satisfaction. Simply said, PDQ has been a game-changer for our e-commerce activity.

PDQ seamlessly integrated into our system, thanks to their exceptional service. The setup process was effortless, transitioning from demo to live in just 48 hours.

PDQ has had a major impact on our shipping. Their dynamic pricing strategy increased our shipping revenue and reduced customer inquiries by roughly 15%. This proactive approach reduced the workload on our customer service team.

Additionally, PDQ's data improved our discussions with our 3PL, leading to better decisions and efficiency.

PDQ's customer support is highly responsive and accessible, providing quick and effective solutions to any questions we have.

Most importantly, PDQ's implementation has significantly increased our shipping revenue. It provides us with more control and flexibility in our shipping and checkout process.

In conclusion, PDQ has streamlined our operations, improved customer satisfaction, and boosted our bottom line. I highly recommend PDQ to any e-commerce business.

PDQ has allowed us to grow our fulfillment capacity over the past few months while maintaining the same headcount. Without it, we would require more manpower, more oversight, and more messy manual solutions. Additionally, PDQ is one of the only software solutions I’ve used that complements a great product with even better customer service. Their team is dedicated to making the best product possible, and works hand in hand with our operations to ensure everyone is trained, and that added functionality is folded as needed. Good automation platforms are always helpful, but everyone forgets it needs a layer of human support to ensure the tool is working the way it should, and reacts nimbly to roadblocks. PDQ puts the Service in SaaS.

We love PDQ! Their service, support, and communication are truly "software WITH a service."

Not only did they increase conversion amongst our first-time customers (which used to be our highest ‘abandoned’ segment), but also helped us make use of priority shipping to capture additional revenues. We’re seeing higher conversion rates than ever, in large part due to PDQ’s product page delivery promise.

We’re thrilled we decided to work with PrettyDamnQuick. Love these guys!