PrettyDamnQuick (PDQ)

orking with PDQ has been an absolute game-changer for our business and compared to our previous provider, the difference is night and day! Our picking & packing is super-quick which has also really improved our customer experience.

From day one the PDQ team worked with us to optimize every aspect of our Shopify order, packaging > batching > label printing > fulfilling > shipping > tracking.

Now we can pack much more quickly, print every asset, including gift postcards, from one location, and manage everything really easily. Plus, we’re getting much lower rates for deliveries, so we’re not just saving time, but money too.

It wouldn’t matter how fresh our cookies are if we can’t get fulfill them quickly and accurate, and PrettyDamnQuick ensures we can easily deliver every order at exactly the right time.

No hiccups or complex workflows, just fast packing, easy shipping software that gets our cookies into our customer's hands ASAP. Highly recommended.

We've been super happy with PrettyDamnQuick. They're basically like an extra arm of our own team, helping us nail the logistics and delivery game. Their system makes managing orders from multiple locations a piece of cake, and they get that not all customers are the same. We can even offer special rates to our loyal customers thanks to their personalized checkout options. Plus, their automated package logic is a lifesaver for avoiding mistakes. And if we ever hit a snag, their support team is just a call away, anytime. We totally recommend PDQ if you're looking to make your operations smoother and keep your customers happy.

PrettyDamnQuick has been a godsend for our team. We found PDQ at a time when we were migrating our website to Shopify. We really needed a checkout tool to get control over our delivery options and get the best conversion rate for the new Shopify setup.

We particularly love how PDQ helps us get around some limiting Shopify defaults. For example, PDQ prevents Shopify from duplicating shipping prices together from multiple locations, which was confusing customers and losing us sales. PDQ also makes in-store pickup available to local orders, even for multi-origin shipments which our customers love.

It’s also great for setting up live carrier rates with special pricing rules. The rules depend on things like specific orders and/or shipping locations. We were amazed at how quickly they turned something really complicated into a plan and system that’s simple for our team to manage. And it’s pretty amazing how now each customer gets highly personalized shipping pricing.

We value the PDQ partnership and couldn’t be more impressed with PrettyDamnQuick’s can-do approach and their amazing support team. We’d recommend them to any eCommerce business looking to transform profitability while scaling with confidence.

As the founder of a menswear brand, I'm always looking for innovative solutions to improve our operations and customer satisfaction. Simply said, PDQ has been a game-changer for our e-commerce activity.

PDQ seamlessly integrated into our system, thanks to their exceptional service. The setup process was effortless, transitioning from demo to live in just 48 hours.

PDQ has had a major impact on our shipping. Their dynamic pricing strategy increased our shipping revenue and reduced customer inquiries by roughly 15%. This proactive approach reduced the workload on our customer service team.

Additionally, PDQ's data improved our discussions with our 3PL, leading to better decisions and efficiency.

PDQ's customer support is highly responsive and accessible, providing quick and effective solutions to any questions we have.

Most importantly, PDQ's implementation has significantly increased our shipping revenue. It provides us with more control and flexibility in our shipping and checkout process.

In conclusion, PDQ has streamlined our operations, improved customer satisfaction, and boosted our bottom line. I highly recommend PDQ to any e-commerce business.

I am thrilled to share my team’s exceptional experience using PDQ!
We sell everything you need to make the highest quality coffee.
A large portion of our revenues comes from loyal customers, and much of this repeat business is generated via marketing incentives and perks. We searched for a platform that could help us leverage our VIP program in conjunction with a multi-location operation, but could not find a tool that could support all of our needs - until we discovered PDQ.
PrettyDamnQuick is the ultimate checkout-to-delivery platform. The combination of their smart and powerful checkout capabilities combined with multi-location and smart automations provides a personalized checkout experience for each of our customers. The capability to automatically select the closest inventory location to the customer enables significant cost and time savings for the whole team.
The bottom line is PDQ gave us a more efficient and profitable operation with happier customers.
I can’t overstate the positive impact PDQ has had on our business. It has revolutionized our fulfillment process and enabled us to increase our revenues significantly in a very short time. Every Shopify business should seriously consider PDQ to optimize revenues and save costs.

PDQ has allowed us to grow our fulfillment capacity over the past few months while maintaining the same headcount. Without it, we would require more manpower, more oversight, and more messy manual solutions. Additionally, PDQ is one of the only software solutions I’ve used that complements a great product with even better customer service. Their team is dedicated to making the best product possible, and works hand in hand with our operations to ensure everyone is trained, and that added functionality is folded as needed. Good automation platforms are always helpful, but everyone forgets it needs a layer of human support to ensure the tool is working the way it should, and reacts nimbly to roadblocks. PDQ puts the Service in SaaS.

We love PDQ! Their service, support, and communication are truly "software WITH a service."

Not only did they increase conversion amongst our first-time customers (which used to be our highest ‘abandoned’ segment), but also helped us make use of priority shipping to capture additional revenues. We’re seeing higher conversion rates than ever, in large part due to PDQ’s product page delivery promise.

We’re thrilled we decided to work with PrettyDamnQuick. Love these guys!

A great fulfillment app!
we use it for 2 websites, and our fulfillment process is shorter and much more precise.
Their support is super responsive, and new tools are always in their pipeline.
Very recommended!

We use PDQ through our 3PL, and it has majorly helped us optimize our checkout and cut costs. We love that it allows us to see the accurate price of live shipping rates at checkout. PDQ allows us to spend more on expanding our business. Thanks PDQ!

PDQ has been a game-changer for our company! Our operations and customer experience have really been taken to the next level.

What we love most about it:

Multi-location checkout logic: ensures that our customers receive their orders from the nearest location with available inventory for faster delivery and happier customers.

Accurate live rates at checkout, based on proximity and inventory. This ensures reliable shipping options.

PDQ’s smart rate shopping: intelligently batches orders and selects the best match label, so that we get the most cost-effective shipping rates from USPS, FedEx, and even integrate with our 3PL providers. This helps us save on shipping costs while ensuring on-time deliveries.

The support team at PDQ has been exceptional. They’re always happy to help and their expertise and dedication have been invaluable to our success.

Thanks to PDQ we’ve been able to implement a top-notch omnichannel fulfillment strategy. By managing operations with multiple 3PLs, we’ve streamlined our processes and improved our efficiency with various carriers and delivery types.

We highly recommend PDQ to any brand looking to optimize sales, fulfillment, CX and are grateful for PDQ’s outstanding solutions and support!