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Everything we need, none of the complicated stuff we don’t
Managing orders is easy and the flexible checkout options allowed us to actually fulfil and deliver in 2 hours! Our customers say we deliver beer like amazon. That's a huge milestone for our company!
If you only try one tool for eCommerce delivery, make it PrettyDamnQuick (PDQ). We have searched long and hard for software that can handle fulfillment in multiple locations. Because we deal with live inventory (i.e., plants), we often change order fulfillment locations. PDQ is the only software that can handle the dynamic changing of fulfillment locations. With PrettyDamnQuick’s split-order feature, it makes it a breeze- keeping track of inventory and even notifying customers ahead of time. Additionally, they added custom features that allow us to print out custom labels and brochures for each order. PDQ is very receptive to suggestions and quick to respond to issues or questions. Working with them has been a pleasure, and I look forward to growing together! We can’t recommend PrettyDamnQuick enough- they have been incredible to work with and indispensable as we scale our business.
We love working with you too! Thanks so much for sharing this!
orking with PDQ has been an absolute game-changer for our business and compared to our previous provider, the difference is night and day! Our picking & packing is super-quick which has also really improved our customer experience.
From day one the PDQ team worked with us to optimize every aspect of our Shopify order, packaging > batching > label printing > fulfilling > shipping > tracking.
Now we can pack much more quickly, print every asset, including gift postcards, from one location, and manage everything really easily. Plus, we’re getting much lower rates for deliveries, so we’re not just saving time, but money too.
It wouldn’t matter how fresh our cookies are if we can’t get fulfill them quickly and accurate, and PrettyDamnQuick ensures we can easily deliver every order at exactly the right time.
No hiccups or complex workflows, just fast packing, easy shipping software that gets our cookies into our customer's hands ASAP. Highly recommended.
Best multicarrier I’ve tried. We love easily delivering with many carriers! It lets us offer our customers a few different delivery options which were such a game-changer for us.
We've been super happy with PrettyDamnQuick. They're basically like an extra arm of our own team, helping us nail the logistics and delivery game. Their system makes managing orders from multiple locations a piece of cake, and they get that not all customers are the same. We can even offer special rates to our loyal customers thanks to their personalized checkout options. Plus, their automated package logic is a lifesaver for avoiding mistakes. And if we ever hit a snag, their support team is just a call away, anytime. We totally recommend PDQ if you're looking to make your operations smoother and keep your customers happy.
I can say with complete confidence that PDQ will provide the best experience possible for both your customers and your fulfillment team. Thanks to their partnership with our 3PLs, we’ve reduced backorders by a lot, increased upsales and overall customer conversion rates. Using their Verify screen, we’ve been able to save a lot of money and aggravation by preventing all sorts of order issues. Their powerful but easy to use rules and automations engine frees up lots of time and cost. Simply put, since we started using PDQ our business has grown significantly but our staff, costs and workload have not.
We’re so happy to hear. Thanks for sharing your experience!
PDQ has allowed us to grow our fulfillment capacity over the past few months while maintaining the same headcount. Without it, we would require more manpower, more oversight, and more messy manual solutions. Additionally, PDQ is one of the only software solutions I’ve used that complements a great product with even better customer service. Their team is dedicated to making the best product possible, and works hand in hand with our operations to ensure everyone is trained, and that added functionality is folded as needed. Good automation platforms are always helpful, but everyone forgets it needs a layer of human support to ensure the tool is working the way it should, and reacts nimbly to roadblocks. PDQ puts the Service in SaaS.
We really pride ourselves on being a customer-facing company, and appreciate you noticing! Great customers like you make the service part easy.
A great fulfillment app!
we use it for 2 websites, and our fulfillment process is shorter and much more precise.
Their support is super responsive, and new tools are always in their pipeline.
Very recommended!
We use PDQ through our 3PL, and it has majorly helped us optimize our checkout and cut costs. We love that it allows us to see the accurate price of live shipping rates at checkout. PDQ allows us to spend more on expanding our business. Thanks PDQ!
PDQ has been a game-changer for our company! Our operations and customer experience have really been taken to the next level.
What we love most about it:
Multi-location checkout logic: ensures that our customers receive their orders from the nearest location with available inventory for faster delivery and happier customers.
Accurate live rates at checkout, based on proximity and inventory. This ensures reliable shipping options.
PDQ’s smart rate shopping: intelligently batches orders and selects the best match label, so that we get the most cost-effective shipping rates from USPS, FedEx, and even integrate with our 3PL providers. This helps us save on shipping costs while ensuring on-time deliveries.
The support team at PDQ has been exceptional. They’re always happy to help and their expertise and dedication have been invaluable to our success.
Thanks to PDQ we’ve been able to implement a top-notch omnichannel fulfillment strategy. By managing operations with multiple 3PLs, we’ve streamlined our processes and improved our efficiency with various carriers and delivery types.
We highly recommend PDQ to any brand looking to optimize sales, fulfillment, CX and are grateful for PDQ’s outstanding solutions and support!