PrettyDamnQuick (PDQ)

PrettyDamnQuick is a major upgrade from our previous tools. All of our delivery options are in one place and we use PDQ's automations to save hours of work per week (which is huge for our small-but-growing team). We ship wine all over the country and when it comes to local delivery in NYC, PDQ has integrated seamlessly with our courier's platform to provide our customers the best experience possible. New features are added every 2-3 weeks that are easy to pick-up and immediately implement. Additionally, PrettyDamnQuick has the best support team that is always willing to develop and customize to our needs. We highly recommend PrettyDamnQuick for any business looking to tremendously streamline their shipping processes!

orking with PDQ has been an absolute game-changer for our business and compared to our previous provider, the difference is night and day! Our picking & packing is super-quick which has also really improved our customer experience.

From day one the PDQ team worked with us to optimize every aspect of our Shopify order, packaging > batching > label printing > fulfilling > shipping > tracking.

Now we can pack much more quickly, print every asset, including gift postcards, from one location, and manage everything really easily. Plus, we’re getting much lower rates for deliveries, so we’re not just saving time, but money too.

It wouldn’t matter how fresh our cookies are if we can’t get fulfill them quickly and accurate, and PrettyDamnQuick ensures we can easily deliver every order at exactly the right time.

No hiccups or complex workflows, just fast packing, easy shipping software that gets our cookies into our customer's hands ASAP. Highly recommended.

Best multicarrier I’ve tried. We love easily delivering with many carriers! It lets us offer our customers a few different delivery options which were such a game-changer for us.

We've been super happy with PrettyDamnQuick. They're basically like an extra arm of our own team, helping us nail the logistics and delivery game. Their system makes managing orders from multiple locations a piece of cake, and they get that not all customers are the same. We can even offer special rates to our loyal customers thanks to their personalized checkout options. Plus, their automated package logic is a lifesaver for avoiding mistakes. And if we ever hit a snag, their support team is just a call away, anytime. We totally recommend PDQ if you're looking to make your operations smoother and keep your customers happy.

PrettyDamnQuick has been a godsend for our team. We found PDQ at a time when we were migrating our website to Shopify. We really needed a checkout tool to get control over our delivery options and get the best conversion rate for the new Shopify setup.

We particularly love how PDQ helps us get around some limiting Shopify defaults. For example, PDQ prevents Shopify from duplicating shipping prices together from multiple locations, which was confusing customers and losing us sales. PDQ also makes in-store pickup available to local orders, even for multi-origin shipments which our customers love.

It’s also great for setting up live carrier rates with special pricing rules. The rules depend on things like specific orders and/or shipping locations. We were amazed at how quickly they turned something really complicated into a plan and system that’s simple for our team to manage. And it’s pretty amazing how now each customer gets highly personalized shipping pricing.

We value the PDQ partnership and couldn’t be more impressed with PrettyDamnQuick’s can-do approach and their amazing support team. We’d recommend them to any eCommerce business looking to transform profitability while scaling with confidence.

Highly recommend this!! Our work with PDQ has been instrumental in enhancing our checkout process through strategic A/B testing, focusing on optimizing free shipping offers to improve our customer experience.

With PDQ's support, we've experimented with different free shipping thresholds and introduced targeted messaging to encourage higher cart sizes.

Additionally, our partnership extends to exploring improvements across the customer journey, including offering free shipping for first-time buyers and integrating with platforms like Gorgias and Klaviyo to bolster our service capabilities. PDQ's flexibility and innovative approach have been key to our ongoing efforts to refine and elevate our brand’s shopping experience.

We’ve been able to expand to multiple carriers and offer faster delivery options while living up to our delivery promise every time. With PDQ we offer multiple options at checkout and present accurate delivery dates. We’ve been able to speed up our pick and pack process and deliver on our customer promise every time.

As the founder of a menswear brand, I'm always looking for innovative solutions to improve our operations and customer satisfaction. Simply said, PDQ has been a game-changer for our e-commerce activity.

PDQ seamlessly integrated into our system, thanks to their exceptional service. The setup process was effortless, transitioning from demo to live in just 48 hours.

PDQ has had a major impact on our shipping. Their dynamic pricing strategy increased our shipping revenue and reduced customer inquiries by roughly 15%. This proactive approach reduced the workload on our customer service team.

Additionally, PDQ's data improved our discussions with our 3PL, leading to better decisions and efficiency.

PDQ's customer support is highly responsive and accessible, providing quick and effective solutions to any questions we have.

Most importantly, PDQ's implementation has significantly increased our shipping revenue. It provides us with more control and flexibility in our shipping and checkout process.

In conclusion, PDQ has streamlined our operations, improved customer satisfaction, and boosted our bottom line. I highly recommend PDQ to any e-commerce business.

PrettyDamnQuick has been a major upgrade for our fulfillment process and customer experience! We used ShipStation previously and were disappointed with the lack of functionality and customer service. The team at PDQ continues to go above and beyond to support our team with day to day operations and special requests for additional features - manifest tools, customs documentation, checkout, Gorgias and Slack integrations. Looking forward to continued advancements and partnership with the PDQ team!

I can say with complete confidence that PDQ will provide the best experience possible for both your customers and your fulfillment team. Thanks to their partnership with our 3PLs, we’ve reduced backorders by a lot, increased upsales and overall customer conversion rates. Using their Verify screen, we’ve been able to save a lot of money and aggravation by preventing all sorts of order issues. Their powerful but easy to use rules and automations engine frees up lots of time and cost. Simply put, since we started using PDQ our business has grown significantly but our staff, costs and workload have not.