Flash Sales & Bulk Discounts
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I will say Customer Support is responsive, but App is very glitchy! I tried to use for our Cyber Monday sale. Instead of using a promo code or the automatic Shopify discount, I thought it would be nice to show the 40% off sale price on every single product. It did change all the prices but shows original price as $0. All of my original prices still show $0 (even after I reverted it back to normal). Thankful customer support was available to help but it is still not resolved.
Hi Amy,
I am Autumn, Customer Success Manager of the SALE+ app. I am sorry for the inconvenience the app has caused yesterday. As my colleague Daniel has explained, the display of $0 was due to the settings of your theme, which is different from common themes that we didn't expect before.
However, we have successfully resolved and find a way to not let it show the compare-at-price as $0 for the next time you revert the price. We understand that the solution comes a bit later and you've uninstalled the app by then so you didn't see our messages anymore.
If you would give our app another chance, it will show correctly. And we are always here to support you if anything as well.
In any case, we wish you all the best for your Cyber Monday sale and sorry for the inconvenience.
I hope that you would find our support helpful and give the app another try. Please feel free to contact our support support@wizzcommerce.io for more details of the solution
Best regards,
Downloaded the app and had a sale up and running within minutes! Love the simplicity! Would highly recommend!
Autumn and Ellie were awesome. This is an easy to use app and it is priced right!!
Great App
Variants aren't working. I choose, for instance, a candle that has 3 different sizes available -- we only want the large to be on sale. This app doesn't keep it. Once you fix this, I'll come back, it works otherwise.
Hi there,
I am Autumn, Customer Success Manager of the SALE+ team. I would like to clarify that our app does support select specific variants for sale. If you doesn't find that setting or for some reasons, it doesn't work on your store, our team is always available to help you with it. Since you haven't contacted our supporter so we are sorry that we weren't being able to provide you the solutions at the right moment, which lead to this review.
If you would give the app another chance, we are more than willing to check and fix this issue for you. Please reinstall the app and chat with our supporter or contact us through email support@wizzcommerce.io
Sincerely,
Great customer support
Unfortunately the app doesn't work with euro currency otherwise would have been perfect.
Hi there,
I am Autumn from the Customer Support team. On behalf of the team, we are very sorry that the app didn't work well with EUR currency.
Since that time, we have been in touch with Shopify regarding this and they are trying to investigate and fix the display from their side.
It has been escalated to the Merchants Support team but to access your store to fix the theme, they ask the merchant to contact them personally.
Just want to let you know in case you encounters this issue again. And I hope for your understanding in our limit in resolving this issue for you.
All the best to your store,
This App works great and does exactly what it is advertised as doing! Their support is excellent also! Highly recommended!
Great product. Really helped me to save hours of work
Very good and easy app to schedule discounts and offers. As a website that run multiple sales on a weekly basis, this app has been really helpful. Very easy to create and schedule sales and it has some more features to show countdown and other features. Recommend!